Wholesale Payments Reviews 

855
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 292 reviews, reviewers overwhelmingly had a great overall experience with this company. Customers frequently praise the exceptionally helpful staff and dedicated support agents for making account setups and daily business transitions remarkably smooth and efficient. Consumers consistently highlight the exceptional customer service quality, noting that representatives are always highly knowledgeable, professional, and quick to resolve any questions or operational concerns. Some reviewers were not happy with unexpected charges, cancellation fees, and issues regarding contract terms. A few people also mentioned significant difficulties with initial commitments, communication barriers, poor support responses, and challenges regarding extra billing amounts.

What people talk about most

Staff

Clients share profound satisfaction with the staff, frequently highlighting helpful, professional... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising knowledgeable support agents... See more

Service

Customers had positive experiences with service, frequently highlighting professional and helpful... See more

Payment

Reviewers mention ambiguous feedback about payment, with some consumers praising the professional treatment... See more

User experience

Users describe positive interactions with user experience, noting that staff members are helpful and make the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Although wholesale wasn’t compatible with MADAM VIBEZ LLC. I must appreciate the Support Agent Ashley Martinez for taken the time to go through my case and explaining what went wrong and fixing it. S... See more

Rated 5 out of 5 stars

I HAVE HAD NOTHING BUT PROFFESSIONAL AND COURTESE TREATMENT SINCE SWITCHING TO WHOLSALE PAYMENTS. KATELYN BAKER AND SCOTT HECK HAVE BEEN ABLE TO ANSWER EVERY QUESTION AND ELIMINATE EVERY CONCERN. MY T... See more

Rated 5 out of 5 stars

Candace Cisneros called to welcome us to Wholesale Payments. She was very pleasant to talk to & seemed eager to help us however might we need. She followed up by sending me an email with informati... See more

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ 5 STARS AND BEYOND! Tabitha Brantley at Wholesale Payments was absolutely outstanding! She made switching FAITH DRIVEN MARKETING's banking from Regions to Bank of America incredibly easy... See more


Company details

  1. Payment Service

Written by the company

Wholesale Payments is a one-stop payment processing company that provides low processing rates, cutting-edge technology, and excellent customer service.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

855 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.5

All reviews

(855)

286 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

precious was very helpful

precious was very helpful. She got my matter taken care of very fast with no problems. I wasn’t on the phone forever. She was really good and I thank you precious.

5 October 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience speaking with…

I had a great experience speaking with Ashley Martinez over the phone. She was extremely polite, professional, and helpful throughout the entire conversation. Ashley took the time to listen to all of my needs and made sure everything was taken care of. Her customer service was excellent, and I really appreciate her patience and willingness to help. Thank you, Ashley, for making the experience so easy and pleasant!

30 September 2026
Unprompted review
Rated 5 out of 5 stars

Our business

Our business, Coach's Golf and Grill just completed sign up with this company. Ashley Martinez made the process extremely easy and helped us get things headed in the right direction. Customer service from our rep has been a welcome change from other companies.

24 September 2026
Unprompted review
Rated 5 out of 5 stars

Medical Center League House

Kiersten Young was very helpful and pleasant to work with through customer service. She continued to keep me updated on the process for the Medical Center League House until the account was completed.

23 September 2026
Unprompted review
Rated 1 out of 5 stars

never saw sale my rep after signing up …

never saw sale my rep after signing up Was ok for a while, was told it was month to month when we signed on. Somewhere along the line it switched to a 3 year contract without notice, and then received a phone call when we were closing our doors due to retirement wondering why our sales were down. I tried to return machine and was told the forementioned and was told there is a early cancelation fee. charged us a minimum fee each month and then charged us a earl termination fee also. I would not recommend this company due to lack of good communication and lack of respect to a retirement closing!!!

23 September 2026
Unprompted review
Rated 5 out of 5 stars

Business

Business
Name: LIL BIT OF THIS & THAT market. I called in and Ashley Martinez was very helpful and very courteous..

15 September 2026
Unprompted review

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