WholeFoodsBox Reviews 

238
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 126 reviews, reviewers overwhelmingly had a truly great overall experience with this wonderful company and its online product selection. Customers frequently praise the exceptional quality of the items available and the remarkably fast, reliable delivery service provided by couriers. Many people also deeply appreciate the secure and thoughtful packaging that safely keeps delicate perishable goods completely fresh and cold. Some reviewers were not happy with occasional delivery delays, unexpected tracking difficulties, and missing items that were discovered inside their parcels. A few customers additionally noted experiencing frustrating problems such as receiving spoiled fresh produce, damaged goods, or completely incorrect orders.

What people talk about most

Product

Clients share positive opinions on product, highlighting the great selection and delicious taste. Reviewers... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, frequently praising the fast shipping speeds and... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the taste and freshness... See more

Order

Consumers find order to be positive, highlighting that the process is easy and communication is clear. Many... See more

Service

People report positive experiences with service, highlighting great products, good communication, and fast,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purple potatoes from whoole food were soo tasty best ive had firm beautiful colour flavour was impressive whether roasted mashed boiled scrumpttious !!! Whole foods has proved to be excellent quality... See more

Rated 5 out of 5 stars

I recently came across Wholefoodsbox and have just received my third order. With so many options out there it felt like a gamble, but it definitely paid off. They provide just the right amount of up... See more

Rated 5 out of 5 stars

Prompt delivery and the ice cream arrived fully frozen which I was prepared to be disappointed over. As it's the only place I can buy these vegan items I will definitely be back.

Rated 5 out of 5 stars

Wow! First order from Wholefoodsbox, and simply cannot fault these guys. Beautiful quality Organic Ginger Root and delivery was spot on. Congratulations guys, exceptional service, make no mistake you... See more


Company details

  1. Health Food Store
  2. Natural Foods Store
  3. Organic Food Store

Written by the company

Eat Better, Buy Better! Your Healthy Food Supplier


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

238 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.5

All reviews

(238)

128 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Time Will Tell

I've only just started using the lotion (Silver Antibacterial cream) so can't say about effectiveness yet. Overall Wholefoods Box seems to sell high quality products.

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Tasty

Ordered organic nuts, very very nice, tasted lovely
And fresh. Not the cheapest, but definitely better
Than others I’ve had

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Easy to order and quick to deliver

Easy to order and quick to deliver. The chilled goods I ordered came with the frozen pack still absolutely solid. The delivery was on time and I was kept well informed. Other companies would not deliver to my area - so well done for helping those who live remotely to be well and healthily fed! The cheese is delicious -, thank you.

25 March 2026
Unprompted review
Rated 1 out of 5 stars

The worst quality of vegs ever

The worst quality of vegs ever. The tomatoes are tasteless and of poor quality, the cucumbers are half hollow inside, and some are rotten. Not to mention that they are a completely different sort of cucumber from those pictured on the website. Absolute waste of money.

20 March 2026
Unprompted review
Rated 1 out of 5 stars

Missing products and empty promises

I placed an order specifically for a product I’ve had trouble finding elsewhere. To justify the shipping, I added several other products to bulk out the order. When the delivery arrived, the primary product I wanted was missing, despite being listed as in stock at the time of purchase (and delivery). I contacted customer service and was told they would make it right by sending the product within the week. It has now been over two weeks. I have received no delivery and no follow-up email. Mistakes happen, but failing to follow through on a promised resolution is poor business practice and I will not be shopping here again.

24 February 2026
Unprompted review
Rated 1 out of 5 stars

Very late delivery

Communication from the staff is a bit patchy, they apologised for the delay but then didn't respond again and order took weeks to arrive.

15 February 2026
Unprompted review
Rated 5 out of 5 stars

I ordered the vegan Yorkshire pudding…

I ordered the vegan Yorkshire pudding and was not disappointed. I haven’t had a Yorkshire pudding for over 30 years (since going vegan) and can’t say I noticed the difference. Thoroughly enjoyed by me and my non-vegan husband. Will definitely be buying again. Plus the ease of ordering and delivery was easy and efficient.

1 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Nice website, easy to order. Clear communication from taking my order to the time it would be delivered, which was exactly when the courier advised it would be. I had all frozen goods, which were very well packaged and arrived still frozen. I am very happy with my purchases and the service I received, I shall be a returning customer 😊

20 February 2026
Unprompted review
Rated 5 out of 5 stars

I received a wonderful selection of…

I received a wonderful selection of delicious vegan cheese and deli items as well as some fantastic frozen finds (toad in the hole and ready to heat and eat pancakes!). Excellent packaging as everything arrived perfectly frozen or chilled. Lovely. Will be using WholeFoods again.

17 February 2026
Unprompted review
Rated 5 out of 5 stars

I just love my frozen organic Brussel…

I just love my frozen organic Brussel Sprouts and organic blackcurrants! They are both hard to get anywhere else! Delivery was great and the price was very reasonable..I will definitely be re ordering! Hoping for even more organic options! 👏👏👌👌😁👍

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Great service

The item were delivered on time very early in the morning which meant I didernt have to wait in. The product was frozen and I was a little worried it might defrost but all was fine still frozen. I would use again eventhough I paid a lot in delivery due to it needing to be kept frozen.
Thanks very much for an easy transaction..

2 February 2026
Unprompted review

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