WholeFoodsBox Reviews 

238
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 126 reviews, reviewers overwhelmingly had a truly great overall experience with this wonderful company and its online product selection. Customers frequently praise the exceptional quality of the items available and the remarkably fast, reliable delivery service provided by couriers. Many people also deeply appreciate the secure and thoughtful packaging that safely keeps delicate perishable goods completely fresh and cold. Some reviewers were not happy with occasional delivery delays, unexpected tracking difficulties, and missing items that were discovered inside their parcels. A few customers additionally noted experiencing frustrating problems such as receiving spoiled fresh produce, damaged goods, or completely incorrect orders.

What people talk about most

Product

Clients share positive opinions on product, highlighting the great selection and delicious taste. Reviewers... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, frequently praising the fast shipping speeds and... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the taste and freshness... See more

Order

Consumers find order to be positive, highlighting that the process is easy and communication is clear. Many... See more

Service

People report positive experiences with service, highlighting great products, good communication, and fast,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purple potatoes from whoole food were soo tasty best ive had firm beautiful colour flavour was impressive whether roasted mashed boiled scrumpttious !!! Whole foods has proved to be excellent quality... See more

Rated 5 out of 5 stars

I recently came across Wholefoodsbox and have just received my third order. With so many options out there it felt like a gamble, but it definitely paid off. They provide just the right amount of up... See more

Rated 5 out of 5 stars

Prompt delivery and the ice cream arrived fully frozen which I was prepared to be disappointed over. As it's the only place I can buy these vegan items I will definitely be back.

Rated 5 out of 5 stars

Wow! First order from Wholefoodsbox, and simply cannot fault these guys. Beautiful quality Organic Ginger Root and delivery was spot on. Congratulations guys, exceptional service, make no mistake you... See more


Company details

  1. Health Food Store
  2. Natural Foods Store
  3. Organic Food Store

Written by the company

Eat Better, Buy Better! Your Healthy Food Supplier


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

238 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.5

All reviews

(238)

128 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent company - organic range, customer service, delivery

I'm placing my third order and so far very impressed. I found this company as I wanted a specific organic soya yoghurts/milk range and discovered so much more! As well as the organic French soya yoghurts/milks I love their range of organic frozen berries, organic frozen vegetables, organic cereal and pasta from my favourite organic brand, and lots of organic quinoa, oats and grains. Packing is superb - frozen and chilled still completely frozen/chilled and all packed meticulously. Customer service is to be applauded - I had a slight delay with my second order but Customer Service was exceptional (as well as responding by email a lady even rang me to explain). It arrived one day later. I love the range of organic, vegan and healthy products without feeling overwhelmed. Just one negative as a vegan - whilst I appreciate the woolpack frozen packaging I wish they didn't use sheep wool for vegans.

8 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company, I was struggling to buy Soljade yoghurts and have them delivered. Not a problem with this company. Prompt delivery, nicely packaged. Regular update throughout the process. Will definitely be ordering again.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Gorgeous healthy food

I now use WholefoodsBox regularly. I am on a low sodium diet and shops only have mid to high salt content products. WholefoodsBox has loads of low sodium products that taste fabulous and are healthy. The staff are helpful with any questions and quick to answer. Product is packed well and arrives quickly. Also free delivery if your order is over £60 pounds. I will be using them a lot.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

GT’s Kombucha - Finally!

Finally! I was able to order my favourite kombucha - GT’s - the product came shipped very nice and secure and arrived quickly. Will most definitely be ordering from WholeFoodsBox again. Great service, thank you!

13 January 2026
Unprompted review
Rated 5 out of 5 stars

Wow, Great Service!

Wow! First order from Wholefoodsbox, and simply cannot fault these guys. Beautiful quality Organic Ginger Root and delivery was spot on. Congratulations guys, exceptional service, make no mistake you have just made a long term Customer for other products too. Good luck in 2026!

14 January 2026
Unprompted review
Rated 4 out of 5 stars

Vegans- Beware

Update: If you send them an email after you ordered, you can request denim liners to be used instead of wool liners.🙂 Excellent choice of plant-based foods. Great service which is sadly being let down by the fact that they use sheep's wool liners to wrap the chilled and frozen items in. They have Styrofoam boxes as an alternative but ignored my request to use that and sent my chilled items wrapped in sheep's wool liners anyway. Very disappointed.

6 January 2026
Unprompted review
Rated 2 out of 5 stars

Disappointing delivery of my favourite yogurt and defrosted tortillas delivered as :(

I liked being able to have my favourite yoghurt and tortillas delivered. However the tortillas were supposed to be frozen and weren’t. The delivery was slow arriving 6 days after purchasing with no email confirming when they’d be sent on purchase. The parcel was left but not in specific safe place as requested due to disability. Also a polystyrene box with plastic ice packs were delivered which are not environmentally friendly and hard to dispose of other than landfill. Disappointing but the yogurt is great!

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Great product and excellent company.

Great product which was impossible to find anywhere else. Very competitive price but the best bit was the packaging. Insulated with a recycled and recyclable wool fleece. Am so very impressed with this company. No being hounded with emails either. Just excellent.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Purple potatoes from whoole food were…

Purple potatoes from whoole food were soo tasty best ive had firm beautiful colour flavour was impressive whether roasted mashed boiled scrumpttious !!!
Whole foods has proved to be excellent quality the sweet potatoed ttuly delicous ill be back !

8 December 2025
Unprompted review

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