WholeFoodsBox Reviews 

236
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 123 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, noting that the wonderful and unique selection of organic items satisfies specific daily dietary needs perfectly. People also continually praise the impressively fast and reliable delivery service, mentioning that perishable goods always arrive securely packaged and completely frozen. However, some customers also noted occasional problems with delayed shipping times, missing items from packages, or receiving completely incorrect products. A few reviewers were deeply dissatisfied when their online orders experienced significant transit delays or lacked proper communication regarding tracking updates.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting a broad and hard-to-find range of... See more

Delivery service

Reviewers express high satisfaction with the delivery service, often highlighting super fast shipping and... See more

Order

Customers had positive experiences with order, highlighting the ease of the process and timely, efficient... See more

Quality

People report positive experiences with quality, expressing gratitude for top-tier nutrition, delicious... See more

Service

Consumers find service to be positive, highlighting efficient handling and impressive packaging that keeps... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purple potatoes from whoole food were soo tasty best ive had firm beautiful colour flavour was impressive whether roasted mashed boiled scrumpttious !!! Whole foods has proved to be excellent quality... See more

Rated 5 out of 5 stars

I recently came across Wholefoodsbox and have just received my third order. With so many options out there it felt like a gamble, but it definitely paid off. They provide just the right amount of up... See more

Rated 5 out of 5 stars

Wow! First order from Wholefoodsbox, and simply cannot fault these guys. Beautiful quality Organic Ginger Root and delivery was spot on. Congratulations guys, exceptional service, make no mistake you... See more

Rated 5 out of 5 stars

I recently went to hospital with kidney issues and now need to eat healthy low salt foods. as I was shopping I realized that wholemeal bread and cheese in supermarkets is not low salt. So I found Whol... See more


Company details

  1. Health Food Store
  2. Natural Foods Store
  3. Organic Food Store

Written by the company

Eat Better, Buy Better! Your Healthy Food Supplier


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

236 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.5

All reviews

(236)

126 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent packaging

Excellent packaging, the item we still very frozen despite being delivered a few hours before returning home from work, I was concerned as I didn’t want it to thaw and with the packing they used it stayed frozen

7 June 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Fast delivery, good prices which went someway to offset delivery charge on an item I just couldn't find locally. Thank you

21 May 2026
Unprompted review
Rated 5 out of 5 stars

What great find Wholefoodbox has turned out to be!!

When my local health food store’s fridge broke down, I was delighted to find Wholefoodsbox online as a delivery option! A very efficient service and impressive packaging - especially for the chilled food! Great products and great service means I am hooked :)

20 May 2026
Unprompted review
Rated 4 out of 5 stars

Great choice

It is difficult to criticise any company that stocks such a great range of food that you can no longer find elsewhere

15 May 2026
Unprompted review
Rated 1 out of 5 stars

Awful

Awful. I ordered several yoghurts from this business and they only sent them out for delivery after I emailed saying I’d done a chargeback with my bank.

The goods arrived two days later in a WARM box, covered in the smelliest sheep’s wool, and the yoghurts had only been stacked atop each other with no cushioning so I opened the box to find several had leaked.

Needless to say, I threw the entire thing in the bin. That’s £37 wasted but a lesson learned. I would never EVER buy from this place again and would only recommend it to my worst enemy.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

From start to finish with the website…

From start to finish with the website everything went like clockwork. It helps in my organically - holistically styled lifestyle for exceptional health and wellbeing being. I'm so grateful for companies like you in the world who produce top quality nutrition. Thank you.

2 May 2026
Unprompted review
Rated 4 out of 5 stars

Well packaged and arrived in estimated…

Well packaged and arrived in estimated time. Product quality is good. I've never had purple potatoes before and was a little disappointed as I was expecting them to be a darker purple flesh. Nonetheless they tasted good.

19 April 2026
Unprompted review
Rated 2 out of 5 stars

Won’t be ordering again

Really good selection of vegan food. I hoped to make this a regular order for the items I can’t get at Ocado. BUT non existent customer service and very slow delivery. My first order was over Easter so I expected it to be slow. They say 2 days to despatch then 48 hours for delivery. Second order I placed a week ago and heard nothing (money has been taken so I know the order went through) I expected it to be despatched last week so contacted Wholefoods box in 2 different ways (via website contact form and email) and have been ignored. So called ‘track your order’ doesn’t work. So I’m now left nearly £70 out of pocket. Will attempt to get a refund and won’t be ordering again. Better service elsewhere. Wholefoods box need to get the basics right. I’m left wondering how authentic the glowing reviews are on here.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Got scammed by a very similar company…

Got scammed by a very similar company before I bought from whole foods box so I was apprehensive. the products I’m after are difficult to source locally so was relieved to find wholefoodsbox and see they are well priced and very genuine both in service and value. Chilled items very well packaged.

Will shop again.

17 April 2026
Unprompted review

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