The nutrition resources and guidance from counselors are invaluable. They made it easy to get my meds and their responsiveness is timely. The app has changed from what I was use to and I find it m... See more
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The food point system has helped me eat better. Even if my life is too busy to do anything else

Reply from Weight Watchers
I was charge $84.00 and I have no idea what that was for? There’s no explanation nor anywhere to get answers.

Reply from Weight Watchers
It's easy to use and it helps you watch what you eat.

Reply from Weight Watchers
Great customer service, the staff go beyond and are all very knowledgeable, professional and kind.

Reply from Weight Watchers

Reply from Weight Watchers
Meetings with coach Julia L are great, and so many features of app are very helpful. After almost four weeks, I’m still struggling to figure out what I should eat to get a healthy balance of macronutrients - I can’t seem to get enough protein, carbohydrates, and calories without overdoing sodium and saturated fats. Also, some of the features in the app are difficult to locate - a navigation system or menu would be really helpful.

Reply from Weight Watchers
Your company has terrible customer service, and communication.

Reply from Weight Watchers
There was a mixup with my dietitian appointment and I missed it by 15 minutes and I was charged the $99 and I asked for an exception because I’ve been a member for over 25 years. Never had any missed payment or missed anything before and they told me they couldn’t do anything it’s a little bit disheartening being that I’ve been with the company for so long.

Reply from Weight Watchers
What made my experience great was i always had someone to ask questions to and got answers quicy

Reply from Weight Watchers
Our Coach Paul is awesome. He is very knowledgeable and a great speaker. He knows everyone’s name and gets everyone involved.

Reply from Weight Watchers
The app works with my overall health picture and syncs with Apple Health. The best program yet. I love not only the points system but also having macros and suggested ranges! I never worry about getting enough protein and fiber, and I know exactly how much to get. Tracking all of my food has allowed me to find ways to reduce my sodium. Tracking my weight and activity at the gym while my watch tracks my sleep allows me to correlate my actions to my results. Super helpful and super effective. And when I really want a soft drink or I really want a doughnut there’s a way to do it and stay on program and thrive.

Reply from Weight Watchers
Poor communication, too expensive, and all in all not worth it. My partner is receiving the same care I am for 100 dollars less. I plan to cancel my subscription in the near future.

Reply from Weight Watchers
Terrible customer service. Three days to a week is an unacceptable response time.

Reply from Weight Watchers
It was hard for me to navigate at first. Med+ was hard to find costs, I really had to search and commit before I found them.

Reply from Weight Watchers
I am enjoying the workshops. The coaches are very supportive. The app is easy to use. It makes tracking easy. I love the Pvolve videos I get a personal workout and don’t have to go to a gym

Reply from Weight Watchers
The app is so very different from it was years ago. I am challenged to locate things I like to track and find. I find myself searching various areas but unable to find. Locating weekly weight, adding BP for med+, RSVP difficult to locate and remember to do, LOVE my coach.

Reply from Weight Watchers
Accurate info but new app is cumbersome to use
Need to access multiple screen as opposed to last app

Reply from Weight Watchers
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