4th time I’ve sold an Apple device here, process is simple, prices are always more than what I’ve seen at competitors- including Apple trade-in price. Easy options to return, fast experience, 5/5 any... See more
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Review summary
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Reviews shaping this summary
Phone arrived the next day, perfectly packed and I cannot see any minor scratches the eBay listing mentioned - so I am a very satisfied customer. I called Ben and he said if I purchased it befo... See more
I used WeBuyBack for the first time and wow, what a great experience! The explanations for the self-grading were clear and very reasonable. Much better than previous experiences with other trade-in co... See more
This is the second time I have personally used the services of WeBuyBack to sell my preloved mobile technology. From start to finish the process was smooth and efficient. My devices were sent o... See more
Company details
- #1 of 3 best companies in Cell Phone Recycling and Unlocking Service
- #1 of 9 best companies in Internet Service Provider
Information provided by various external sources
WeBuyBack.com.au was established in late 2014. Our goal is to provide a fast and efficient service allowing you to sell your unwanted smartphones and tablets securely and for a great price. We buy new, working and faulty devices. At WeBuyBack.com.au, we believe in fair deals. We offer you the best price for your device. We will beat any advertised price by $5. With a fast turn around time, payments processed within 8 hours from receipt of device, you get your money fast. We offer Bank Transfers as well as Paypal payments making it easier than ever to get paid. If you select PayPal as your payment option the money will be transferred within 4 Hours of receipt of device, that is our customer satisfaction promise.
Contact info
Unit 19, 15 Ricketts Road, 3149, Mt. Waverley, Australia
- 1300 782 280
- sales@webuyback.com.au
- webuyback.com.au
Regular WBB Customer - faultless experience
I have used WeBuyBack multiple times and every time the process has been quick and painless. They are extremely reasonable with pricing in regards to condition of the phone. Payment is always quick. Honestly can't say anything bad about their service at all. Amazing business to deal with.
15 October 2025
Unprompted review
Honestly amazing
Honestly. Working with the webuyback team has been amazing.
Ben was standout as he was able to sort out any situation and give me great customer service
15 October 2025
Communication is key with any business
Communication is key with any business, and WeBuyBack excels in this.
Great experience.
12 October 2025
Excellent service provided
The return prepaid bag is posted promptly, and once the item is returned back it is quickly processed. If receiving money back by PayPal it is received quickly. Overall excellent company to deal with
8 October 2025
Payment in my bank the same day they…
Payment in my bank the same day they received my phone very happy with that.
7 October 2025
Outstanding service
Outstanding service. Prompt responses and turn around times with a great trade in value. Simple and easy to do business with!
7 October 2025
Cannot fault the process
Cannot fault the process, with updates on progress all the way along. Prompt payment of my item.
A great way to get some $$ back for an unused item.
Would recommend.
2 October 2025
Safe and secure sale…
Received the direct deposit one day after sending device in via registered mail. All safe and quick.
2 October 2025
Hassle free
30 September 2025
Easy to get a quote and the offer is…
Easy to get a quote and the offer is generally better than competitors . Payment is also very quick once device is received. However the process of printing a copy of my ID to be included in the shipping made me a bit nervous and comfortable. A digital ID verification is better
24 September 2025
Absolutely brilliant!
First time using after using a competitor for a number of years - absolutely excellent! Extremely quick processing time even during a busy time of year. Super fast payment and frequent updates via email. My new go to. Thanks 😊
29 September 2025
Always excellent service with the best…
Always excellent service with the best prices for second hand Apple products. I have used them for a number of years to trade in my Apple products.
29 September 2025
Good result
Good result. Good price for Apple Ultra Phone and a swift process from handling the mailing to making the payout - thank you
29 September 2025
Brilliant experience from start to end!
Brilliant experience from start to end! Thank you! Highly recommend!
29 September 2025
Good price and super fast with great…
Good price and super fast with great communication!
19 September 2025
Fantastic Service and Communication!
I have used WeBuyBack several times and it’s always the same, consistent experience.
Top notch prices, great communication and extremely quick payments.
19 September 2025
Everything went so smooth:) my first…
Everything went so smooth:) my first time doing business with them .
24 September 2025
Amazing service
Amazing service. The buyback process was straightforward and hassle free.
24 September 2025
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