4th time I’ve sold an Apple device here, process is simple, prices are always more than what I’ve seen at competitors- including Apple trade-in price. Easy options to return, fast experience, 5/5 any... See more
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Review summary
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Reviews shaping this summary
Phone arrived the next day, perfectly packed and I cannot see any minor scratches the eBay listing mentioned - so I am a very satisfied customer. I called Ben and he said if I purchased it befo... See more
I used WeBuyBack for the first time and wow, what a great experience! The explanations for the self-grading were clear and very reasonable. Much better than previous experiences with other trade-in co... See more
This is the second time I have personally used the services of WeBuyBack to sell my preloved mobile technology. From start to finish the process was smooth and efficient. My devices were sent o... See more
Company details
- #1 of 3 best companies in Cell Phone Recycling and Unlocking Service
- #1 of 9 best companies in Internet Service Provider
Information provided by various external sources
WeBuyBack.com.au was established in late 2014. Our goal is to provide a fast and efficient service allowing you to sell your unwanted smartphones and tablets securely and for a great price. We buy new, working and faulty devices. At WeBuyBack.com.au, we believe in fair deals. We offer you the best price for your device. We will beat any advertised price by $5. With a fast turn around time, payments processed within 8 hours from receipt of device, you get your money fast. We offer Bank Transfers as well as Paypal payments making it easier than ever to get paid. If you select PayPal as your payment option the money will be transferred within 4 Hours of receipt of device, that is our customer satisfaction promise.
Contact info
Unit 19, 15 Ricketts Road, 3149, Mt. Waverley, Australia
- 1300 782 280
- sales@webuyback.com.au
- webuyback.com.au
Fast experience every step of the way
Was a fast experience every step of the way. They offered a better price then other buyers and when they say they pay within 8 hours of receiving they mean it, unlike another buyer that made me wait over 8 days for payment(looking at you Mobile Monster)
25 November 2025
Solid Experience With WBB, Would Use Again
My experience with WBB was excellent. Not only they've beaten the price but I’ve been receiving updates on the status of my order from start to finish, and I received the funds in a crazy fast time - on the same day they received the phone.
Ben was easy to deal with, and I’d definitely use WBB again in the future.
25 November 2025
Super fast and easy experience!
From them receiving the phone, i think it took maybe less than an hour for the phone to be assessed the money to be issued via PayPal. Crazy fast.
Would definitely use again!
24 November 2025
The process was really simple
The process was really simple. We received the prepaid satchel with tracking. Paid quickly after arrival.
20 November 2025
Very reliable and quick payments very…
Very reliable and quick payments very happy with the service
19 November 2025
Very fast processing time and extremely…
Very fast processing time and extremely fast payment! Highly recommend these guys! Thank you!
12 November 2025
Happy with service
First time using, after initial postage time from Perth, once received processing and payment to bank account was very quick.
12 November 2025
Straight forward process, good price, and fast payment
First time selling my phone and very happy with the process and price. I was sceptical with selling to online platform at first but found WeBuyBack very honest in dealing and fast in payment.
2 November 2025
Efficient and quick
27 October 2025
Great service - recommended
Second time I have used Webuyback. Each time experience has been flawless Will continue to use this service in the future
2 November 2025
Don’t Use Anyone Else, I would give 1,000 Stars if I could
These guys, particularly Ben, are absolutely brilliant … fast everything, from sending out a satchel, getting back with enquires to processing your order and paying you. I wouldn’t and won’t be using anyone else ever …
14 October 2025
Unprompted review
Very smooth experience
Very smooth experience. I got the full amount as promised and also very fast.
24 October 2025
The process from beginning till the end…
The process from beginning till the end is very good.
15 October 2025
Amazing service quick and easy
Amazing service quick and easy! Definitely recommend the service. Thank you!!!
21 October 2025
Offers good prices and quick payments
20 October 2025
Recommend for selling your old Phones
All ways good to deal with very quick and quick payment
20 October 2025
Super fast
Super fast, processed and money in my account less than 24 hours after receiving! Cheers
20 October 2025
Professional and Reliable
Fast, professional and reliable service.
Whether buying or selling, I had nothing but good experience.
17 October 2025
Prompt and trustworthy
Easy to follow instructions, prompt communication and prompt payment as agreed
17 October 2025
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