Wearyourmoment Reviews 

246
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, particularly the detailed and beautiful embroidery that perfectly captures cherished memories. Many highlight the high-quality garments and the unique, personalized nature of the gifts, often leading to emotional reactions from recipients. The ordering process is frequently described as easy and straightforward, supported by responsive and helpful communication from the team. Reviewers also appreciate the efficient delivery, with many items arriving quickly or even ahead of schedule. However, some customers were dissatisfied with the product quality, noting instances where the embroidered image did not match the original photo or the garment quality was poor. A few other people also felt that delivery could be problematic, with some experiencing longer shipping times or issues with international package handling.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers praising the excellent quality of... See more

Quality

People report positive experiences with quality, often praising the excellent quality of products like... See more

Order

Consumers find the ordering process to be positive, describing it as straightforward and very easy to place... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and efficient delivery... See more

Service

Customers had positive experiences with service, often highlighting it as amazing, helpful, and great.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a great company! I bought two hoodies and then ordered a third once I saw the quality of the both the work and the sweatshirt material itself. Despite being an online company, the service is resp... See more

Rated 5 out of 5 stars

fabulous! I have shopped here on several occasions - and each time they deliver. such good presents - especially good for special thank yous. great quality, speed - brilliant. will use again and agai... See more

Rated 5 out of 5 stars

We got a tote bag with an image of my daughter paddling in the sea with her Nana as a present to say thank you for help with childcare. She absolutely loved the unique gift and considered framing it!... See more

Rated 5 out of 5 stars

These are really beautiful tshirts and such a great way to keep cherished moments close. I've bought my husband three of these tshirts (to commemorate the birth of our sons) and he loves all of them!... See more


Company details

  1. Gift Shop

Written by the company

We turn your pictures into embroidered works of art you wear. From pictures of pets to the most cherished notes we create mementoes that you will want to wear over and over Once you've uploaded your image and chosen your colour and size, that's when the magic really begins. Your memories deserve to be celebrated, and we understand that each moment is unique and personal. Whether it's a wedding, graduation, family gathering, or a once-in-a-lifetime trip, our artists ensure that every stitch tells your story authentically.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

246 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 42% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.5

All reviews

(246)

54 reviews in the last 12 months

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Rated 1 out of 5 stars

No accountability, poor designs

Absolutely would not recommend. The design was a thing of nightmares. They stitched my ragdoll cats with yellow dog faces. Then when I wrote customer service, there was no acknowledgment that it was a poor design. No accountability, but rather it was my fault that I didn’t get the preview. Which btw, reading from the reviews did not guarantee good results either. Apparently they use software for their designs to match colors. It is not a human doing the design work. According to support they felt that the software decision was indeed the closest match. I’ll leave it up to you to decide if it was indeed the closest match. Ragdoll cats have greyish and white fur not gold. There is no refund if the design turns out horrible. They won’t take accountability and they will blame you for not paying for the preview. So don’t bother. Honestly at this point it would have been enough if they just admitted they messed up. But no, the customer is at fault, like every other negative review reply they posted here.

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Loved all of them

Have now purchased three times and every purchase has been fantastic! Really great quality T-shirts & jumpers embroidered beautifully with family memories. A Father’s Day tradition for my husband which will be treasured

21 June 2026
Unprompted review
Rated 1 out of 5 stars

I think the embroiderer needs new glasses

The picture looks nothing like the image I sent. Whilst hilarious, my baby girl is apparently a small man, my husband apparently has hands bigger than the sun, and 18 fingers, and my dog apparently has rickets...

I'm also struggling to find a complaints/ refund policy... Not quite the first fathers day present I hoped for.

16 June 2026
Unprompted review
Rated 1 out of 5 stars

A scam. Poor quality and hidden extra charges

A scam. The quality of the stitched image is very different from what they show on their website. When it arrived at my home, I had to pay almost €25 in extra shipping fees, which were not disclosed, even though I had already paid for shipping. They do not respond to complaints. A disaster.

30 April 2026
Unprompted review
Wearyourmoment logo

Reply from Wearyourmoment

We’re sorry to hear you’re disappointed with your order.

We have responded to your messages and explained how embroidery works, including how stitched designs can differ from on-screen previews due to the nature of the process. Every piece is created using thread, which has different limitations and textures compared to digital images.

Regarding the custom charges these are customs/import charges set by your local authorities, not by us. As noted in our custom order terms (available on the checkout page and included in your confirmation email), these charges may apply depending on your location. The same information also outlines that you have the option to cancel your order before production begins.

We always aim to be transparent and are happy to clarify any part of the process. If you’d like to discuss this further, please reply to our last Whatsapp message and we’ll continue to assist.

Rated 5 out of 5 stars

Would buy again

I bought 2 sweaters, one for me and one for my boyfriend. (Mom and Dad sweaters) We both love our sweaters with our baby on it. Good quality and keep warm.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

My go to for gifts

I’ve ordered 5 jumpers from wear your moment and they’re all gorgeous. The quality is great and I’m always so pleased when I open the package and see how detailed the embroidery is and how great it looks. They’re my go to for gifts now!

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Would recommend and will be ordering again

I came across Wearyourmoment on Instagram and within 15mins I'd placed an order. The order process was really straight forward and I got the proof sent to me by WhatsApp before it was made. The hoodie was bought as a gift and my husband was so happy with it. Definitely recommended and I'll be ordering again

1 October 2025
Unprompted review
Rated 5 out of 5 stars

The owner was super nice

The owner was super nice. There was a problem with the delivery of the original parcel so he had the t-shirt remade and sent it a second time. It was so kind of him. The t-shirt was absolutely beautiful. Absolutely recommend this brand

16 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Quality and Detail

The ordering process was very easy. They were very honest with the holiday shipping estimate and I was grateful the item arrived right before Christmas. I was blown away by the quality and attention to detail of the embroidered image. The gift was for my brother and he almost cried. I already have plans for another order.

24 December 2025
Unprompted review
Rated 5 out of 5 stars

The perfect gift

Great service and great product. Perfect for Christmas present, got a couple of T-shirts with my partners photography on and they came out great. Will be ordering again.

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic product and service

Having been delighted with the sweatshirts I bought as gifts, I then ordered T-shirts for my adult nephews for Christmas. Once again, a fantastic experience. The t-shirts are excellent quality and the embroidery is wonderful, capturing the essence of each photograph. Both nephews were thrilled and I suspect I'll be making this an annual purchase for them.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Lovely gifts!

Made a lovely hoodie and t-shirt for Christmas presents. Good quality and so cute! Embroidering a date on the sleeve also looked great. Very happy with both products.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Christmas Gifts x2

I recently ordered x2 hoodies - one for each of my adult sons - for Christmas. I used photos from a recent family day out, chose hoodies in colours that complemented the colours in the photos, chose a little personalised slogan for the sleeve & hoped for the best (ie. no preview) and wasn't disappointed - the colours & embroidery were fab. Both sons were delighted with their gifts & recognised each other from the embroidery immediately! Great gift & highly recommended!

17 November 2025
Unprompted review

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