What a great company! I bought two hoodies and then ordered a third once I saw the quality of the both the work and the sweatshirt material itself. Despite being an online company, the service is resp... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We turn your pictures into embroidered works of art you wear. From pictures of pets to the most cherished notes we create mementoes that you will want to wear over and over Once you've uploaded your image and chosen your colour and size, that's when the magic really begins. Your memories deserve to be celebrated, and we understand that each moment is unique and personal. Whether it's a wedding, graduation, family gathering, or a once-in-a-lifetime trip, our artists ensure that every stitch tells your story authentically.
Contact info
Unit 5 Colliers Business Park, Fieldfare Road, NG12 3UL, Nottingham, United Kingdom
- hey@wearyourmoment.co.uk
- wearyourmoment.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 42% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No accountability, poor designs
Absolutely would not recommend. The design was a thing of nightmares. They stitched my ragdoll cats with yellow dog faces. Then when I wrote customer service, there was no acknowledgment that it was a poor design. No accountability, but rather it was my fault that I didn’t get the preview. Which btw, reading from the reviews did not guarantee good results either. Apparently they use software for their designs to match colors. It is not a human doing the design work. According to support they felt that the software decision was indeed the closest match. I’ll leave it up to you to decide if it was indeed the closest match. Ragdoll cats have greyish and white fur not gold. There is no refund if the design turns out horrible. They won’t take accountability and they will blame you for not paying for the preview. So don’t bother. Honestly at this point it would have been enough if they just admitted they messed up. But no, the customer is at fault, like every other negative review reply they posted here.
Excellent product and communication
Excellent quality product, great communication and a quicker turn around then I expected!
Loved all of them
Have now purchased three times and every purchase has been fantastic! Really great quality T-shirts & jumpers embroidered beautifully with family memories. A Father’s Day tradition for my husband which will be treasured
I think the embroiderer needs new glasses
The picture looks nothing like the image I sent. Whilst hilarious, my baby girl is apparently a small man, my husband apparently has hands bigger than the sun, and 18 fingers, and my dog apparently has rickets...
I'm also struggling to find a complaints/ refund policy... Not quite the first fathers day present I hoped for.
Brilliant products and servicd
Brought a hoodie and a scarf for my wife. Great products and amazing helpful service. Happy wife = happy husband.
A scam. Poor quality and hidden extra charges
A scam. The quality of the stitched image is very different from what they show on their website. When it arrived at my home, I had to pay almost €25 in extra shipping fees, which were not disclosed, even though I had already paid for shipping. They do not respond to complaints. A disaster.

Reply from Wearyourmoment
Would buy again
I bought 2 sweaters, one for me and one for my boyfriend. (Mom and Dad sweaters) We both love our sweaters with our baby on it. Good quality and keep warm.
My go to for gifts
I’ve ordered 5 jumpers from wear your moment and they’re all gorgeous. The quality is great and I’m always so pleased when I open the package and see how detailed the embroidery is and how great it looks. They’re my go to for gifts now!
Would recommend and will be ordering again
I came across Wearyourmoment on Instagram and within 15mins I'd placed an order. The order process was really straight forward and I got the proof sent to me by WhatsApp before it was made. The hoodie was bought as a gift and my husband was so happy with it. Definitely recommended and I'll be ordering again
Good quality and such a nice gift idea
Good quality and such a nice gift idea
The owner was super nice
The owner was super nice. There was a problem with the delivery of the original parcel so he had the t-shirt remade and sent it a second time. It was so kind of him. The t-shirt was absolutely beautiful. Absolutely recommend this brand
Excellent Quality and Detail
The ordering process was very easy. They were very honest with the holiday shipping estimate and I was grateful the item arrived right before Christmas. I was blown away by the quality and attention to detail of the embroidered image. The gift was for my brother and he almost cried. I already have plans for another order.
I ordered a sweatshirt and a hoodie for…
I ordered a sweatshirt and a hoodie for my husband and he really loves them! Very cozy&sleeves are long enough. The motives also are of great quality!
The perfect gift
Great service and great product. Perfect for Christmas present, got a couple of T-shirts with my partners photography on and they came out great. Will be ordering again.
Fantastic product and service
Having been delighted with the sweatshirts I bought as gifts, I then ordered T-shirts for my adult nephews for Christmas. Once again, a fantastic experience. The t-shirts are excellent quality and the embroidery is wonderful, capturing the essence of each photograph. Both nephews were thrilled and I suspect I'll be making this an annual purchase for them.
Lovely gifts!
Made a lovely hoodie and t-shirt for Christmas presents. Good quality and so cute! Embroidering a date on the sleeve also looked great. Very happy with both products.
The quality of the hoodie was poor
The quality of the hoodie was poor, the customer service attitude is shocking and the embroidered picture wasn’t anything like expected.
Christmas Gifts x2
I recently ordered x2 hoodies - one for each of my adult sons - for Christmas. I used photos from a recent family day out, chose hoodies in colours that complemented the colours in the photos, chose a little personalised slogan for the sleeve & hoped for the best (ie. no preview) and wasn't disappointed - the colours & embroidery were fab. Both sons were delighted with their gifts & recognised each other from the embroidery immediately! Great gift & highly recommended!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







