Curtains are nice. I think you should sort the descriptions out for each set/size of curtain it's very misleading in that with the larger curtains you only get one panel but the descriptions reads... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Always fantastic quality goods! Only downside is the delivery… a few times now, when delivery is from Evri, items have been delayed by quite a while or do not turn up at all. Wayfair have been brillia... See more
Company replied
Ordering was easy. I ordered 3 canvas wrapped pics. I have received 2 so far as expected. One is brilliant and well made. The other is not quite the same quality. Flimsy canvas, marked as if something... See more
Company replied
First order was cancelled Second order delivery date given took a day off work the evening before delivery it got cancelled do rang up customer service was zero 3 days later delivery day arrived... See more
Company replied
Company details
- Furniture Store
- Decoration and Interior Design Store
- e-Commerce Solution Provider
- Home Improvement Store
- Outdoor Furniture Store
Written by the company
Wayfair has everything for your home, all in one place. From furniture to finishing touches, you’ll find inspiration for every style and space.
Wayfair.co.uk
Written by the company
- All Things Home
- We’re here to help whenever you need us. Whether you’re browsing, buying, or have already placed an order, our friendly team is on hand to make things easy. We’re just a call or email away. You can reach us Monday–Friday, 08:00–19:00, and Saturday–Sunday, 08:30–17:00.
- Quality
- Quality you can rely on. With a wide range across every category, it’s easy to find exactly what you need in just a few clicks. And if you can’t spot it? Our team is here to help.
- Support
- Support you can count on. Alongside products from leading brands and manufacturers, we share helpful details and customer reviews so you can shop with confidence.
Our Satisfaction Guarantee
Satisfaction, Guaranteed
At Wayfair.co.uk, we want you to love your home finds. If something isn’t right, just let us know within 30 days of delivery and we’ll help put it right. You can track orders, manage deliveries and arrange returns anytime through My Account.
Need more guidance? You’ll find step-by-step support in our Help Centre.
Contact info
Wayfair Stores Limited, Wayfair House, Tuam Road, H91 W260, Galway, Ireland
- https://www.wayfair.co.uk/help-and-contact
- wayfair.co.uk
3.9
Great
120K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from Wayfair UK
Thank you for your kind words! We're delighted to hear that you had a positive experience. We appreciate you taking the time to share your feedback.
Wayfair UK
Shattered glass
Wayfair sent a cabinet with the shattered glass panels. Took it back. Sent another one also with the shattered glass. Took it back. Returned money.
30 March 2026
Reply from Wayfair UK
We sincerely regret the repeated issues with the damaged cabinets you received. Thank you for your feedback.
Wayfair UK
Not as well built only tack welded…
Not as well built only tack welded together the prongs bend if garden soil to hard i wouldnt buy it again
28 June 2026
Reply from Wayfair UK
We are very sorry to hear of the issues you have experienced with your order. This is certainly not the quality of goods we aim to provide for our customers, and we apologise for any inconvenience caused.
We always want to ensure that our customers are happy with the items they received. If you believe that there is a quality issue for this item, please report this through the 'My Account' section on our website and we will be more than happy to assist you.
You can do this by visiting www.wayfair.co.uk/myaccount.
Thanks,
Wayfair UK
Reply from Wayfair UK
Thank you for your kind words! We're delighted to hear that you had a positive experience. We appreciate you taking the time to share your feedback.
Wayfair UK
Reply from Wayfair UK
We're glad to know you found what you were looking for with Google's help. We appreciate your feedback.
Wayfair UK
Chair and stool
Wayfair do easy yo find what your looking for.
The chair and stool i bought is beautiful
Quiche delivery
28 June 2026
Reply from Wayfair UK
Thank you for your kind words! We're delighted to hear that you had a positive experience. We appreciate you taking the time to share your feedback.
Wayfair UK
Very quick delivery
7 July 2026
Reply from Wayfair UK
Thank you for your kind words! We're delighted to hear that you had a positive experience. We appreciate you taking the time to share your feedback.
Wayfair UK
Quick delivery and great price- just…
Quick delivery and great price- just what I needed!
28 June 2026
Reply from Wayfair UK
We're so pleased to hear you enjoyed our quick delivery and great price! Thank you for your positive feedback.
Wayfair UK
Still waiting for the order placed on…
Still waiting for the order placed on 28th June -
28 June 2026
Reply from Wayfair UK
We are sorry to hear this. This is certainly not the service we aim to provide for our customers, and we apologise for any inconvenience caused. Please be advised that as there are multiple factors that influence the delivery process, we cannot guarantee delivery dates as things can move faster than expected sometimes, or can encounter unexpected delays. Whilst we strive to provide our customers with the most accurate delivery expectations possible, we can only provide estimates. The tracking link emailed to you will have the most up to date info on your delivery.
If you have not received your order within 10 days of the original estimate please reach out to us so we can provide you with a resolution. Please contact us directly if you would like any further help or assistance on this matter. You can do this by visiting www.wayfair.co.uk/myaccount
Wayfair UK
I have been waiting for a tower fan…
I have been waiting for a tower fan since the 26,June, and still waiting. I have been told to wait until the 13 July to see what they are going to do.
26 June 2026
Reply from Wayfair UK
We are sorry to hear this. This is certainly not the service we aim to provide for our customers, and we apologise for any inconvenience caused. Please be advised that as there are multiple factors that influence the delivery process, we cannot guarantee delivery dates as things can move faster than expected sometimes, or can encounter unexpected delays. Whilst we strive to provide our customers with the most accurate delivery expectations possible, we can only provide estimates.
If you have not received your order within 10 days of the original estimate please reach out to us so we can provide you with a resolution. Please contact us directly if you would like any further help or assistance on this matter. You can do this by visiting www.wayfair.co.uk/myaccount
Wayfair UK
Reply from Wayfair UK
We are so pleased to hear you had a positive experience. Thank you for taking the time to share your feedback with us!
Wayfair UK
Very quality and great customer…
Very quality and great customer service, fast delivery, highly recommended
10 July 2026
Unprompted review
Reply from Wayfair UK
We're so pleased you experienced great quality and customer service, along with fast delivery! Thank you for your high recommendation.
Wayfair UK
Good quality product
Easy to order, delivered promptly, good quality product, easy to assemble. Very pleased with purchases.
8 July 2026
Reply from Wayfair UK
We're so pleased you found ordering easy, that your delivery was prompt, and that you're happy with the good quality product and its easy assembly! Thank you for your wonderful feedback.
Wayfair UK
The product looked great but the parts…
The product looked great but the parts were wrong some shelves were too big . We decided just to have less shelves but the back needs some additional work . We have kept it as it suits our purposes but should really send correct parts
8 July 2026
Although a piece of the item arrived…
Although a piece of the item arrived damaged, customer service were excellent, the replacement item was issued and received in a timely fashion.
28 June 2026
Reply from Wayfair UK
We're so pleased to hear that despite an initial issue with a damaged item, our customer service team was excellent and that your replacement was issued and received in a timely fashion!
Wayfair UK
So bad wrong order ci cal to cancel the order and change they don't answer
They don't help when i cal
8 July 2026
Reply from Wayfair UK
We are sorry to hear this. This is certainly not the quality of service we aim to provide for our customers, and we apologise for any inconvenience caused.
From reviewing your order we can see that a return for the item you mistakenly ordered has been arranged and once it has been returned your refund will be issued. Email confirmation of the return collection date has been sent
Please contact us directly if you would like any further help or assistance on this matter. You can do this by visiting www.wayfair.co.uk/myaccount.
Wayfair UK
Outside seating chair
Parcel was due to arrive on the Thursday it arrived on the Tuesday .product was a fantastic size absolutely love it.was purchased for my daughters bedroom will be buying more for outside now.very easy to assemble a d very comfy.
7 July 2026
Reply from Wayfair UK
We're so happy to hear you love your new product and that it's a fantastic size for your daughter's bedroom! It's wonderful that it was easy to assemble and very comfy. We appreciate your kind words!
Wayfair UK
I would recommend Wayfair
Excellent service. The last review I submitted was sent to the wrong company sorry
8 July 2026
Reply from Wayfair UK
We are sorry to hear this. This is certainly not the quality of service we aim to provide for our customers, and we apologise for any inconvenience caused.
Please contact us directly if you would like any further help or assistance on this matter. You can do this by visiting www.wayfair.co.uk/myaccount.
Wayfair UK
Table and chairs lovely shame the DHL…
Table and chairs lovely shame the DHL driver was very rude and unhelpful when delivered.
28 June 2026
Reply from Wayfair UK
We're glad you love the table and chairs. We're concerned to hear about the delivery experience and are addressing this with our shipping partner.
Wayfair UK
Reply from Wayfair UK
We are glad to hear you have been happy with the service we provided. Thanks for sharing your feedback. We really appreciate it.
Wayfair UK
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