I dealt with a very polite and helpful young chap, Ethan Leech, who gave me some sound information enabling me to bring my bill down. I asked him if he could find a cheaper option and he did. He expla... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Watt Utilities have arranged various utilities contracts for me over a number of years. They have always proved to offer excellent service and trouble free switching between contracts. They stay on co... See more
Company replied
Sammie Eskowitz helped us agree a new gas contract from the termination of our current contract. I have used Watt Utilities before all with positive outcome. The information supplied was good. The on... See more
Company replied
I had never heard of Watt Utility so I was sceptical. Their agent, Brad, was very patient and found the energy contract that I needed, one with zero standing charge for a small user. I have received... See more
Company replied
Company details
Information provided by various external sources
Watt Utilities is an established Utility business comparison broker for the commercial energy market. We have worked alongside the UK’s leading electricity and gas suppliers for over 10 years. Our objective is to ensure our clients journey through the commercial energy process is low maintenance and cost effective. Our employees will provide fantastic customer service and complete transparency.
Contact info
5th Floor, St Ann's House, St Ann's Square, Manchester, M2 7LP, M2 7LP, Manchester, United Kingdom
- 0161 833 8672
- hello@watt.co.uk
- watt.co.uk
4.3
Excellent
825 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Watt Utilities
We're sorry to hear that you've received unwanted calls from us. We understand how frustrating this can be and take requests to stop contact seriously.
Please contact us directly with the number receiving the calls so we can ensure it is added to our suppression list and investigate why you have been contacted.
We apologise for the inconvenience caused.
Helpful and informative
27 July 2026
Unprompted review
Reply from Watt Utilities
Thank you for your review! We're really pleased to hear that you found our service helpful and informative.
Thank you for choosing Watt Utilities , we really appreciate your feedback and support!
Reply from Watt Utilities
Thank you for your great review! We're really pleased to hear that Paras took the time to explain everything clearly and in detail.
We'll be sure to pass your kind feedback on to him. Great job, Paras! 👏
Thank you for choosing Watt Utilities , we really appreciate your support!
Reply from Watt Utilities
Thank you for your lovely review! We're delighted to hear that you found our team polite and helpful.
We really appreciate your feedback and thank you for choosing Watt Utilities!
A total lack of empathy with their target audience
Now this is a very strange company judging by the endless unsolicited calls I get from them. They use a slightly different phone number every time . If they did not do this I suspect that everyone would just block their number and this tiny snippet is the only bit of self awareness they seem to have. I have been getting these calls while I'm trying to run my business. Often they interrupt my work and sometimes they interrupt me when I'm trying to deal with my customers. It's always the same female who seems to have absolutely no self awareness whatsoever: she talks over me, ignores what I have told her and makes deliberately misleading claims which appear to suggest that she is trying to imply that her company has some sort of association with my electricity supplier and that she has some sort of mandate to expect my attention. I am seriously beginning to wonder now if she has some sort of condition which prevents her from empathising with the situation and that she genuinely does not realise that the more intrusive, rude and infuriating she and her unpleasant company become the more I take absolute pleasure in not putting any business their way. Perhaps a good therapist might help her. If you work for Watt and are reading this then please don't reply to my review with trite platitudes.... avail yourself! Make use of the wonderful resource that is Trustpilot and start searching for therapists with 5 star reviews: There are better and nicer ways to deal with people and help is available to you to discover them.
24 July 2026
Unprompted review
Reply from Watt Utilities
Thank you for your feedback. We are sorry that our calls have caused you this level of frustration.
Watt Utilities is an independent energy broker and we take any suggestion that a caller has misrepresented our relationship with an energy supplier extremely seriously. We also expect all customers and businesses we contact to be treated professionally and respectfully.
We would like to identify and review the calls you have described, including the frequency of contact and what was said during those conversations. Please contact us directly with the telephone number being called so we can locate the relevant records, investigate this fully and ensure your contact preferences are updated accordingly.
We apologise for the disruption these calls have caused while you are running your business.
Reply from Watt Utilities
Thank you for your great review! We're delighted to hear you were happy with the service you received.
Thank you for choosing Watt Utilities – we really appreciate your support!
James Ribchester was very helpful with…
James Ribchester was very helpful with my business account renewal and was very knowledgeable on renewal terms. Was very friendly and made renewals easy.
23 July 2026
Unprompted review
Reply from Watt Utilities
Thank you for your fantastic review! We're delighted to hear that James made your business account renewal such an easy and straightforward experience.
It's great to know that his knowledge, friendly approach and helpful service made a real difference. We'll be sure to pass your kind feedback on to James.
Thank you for choosing Watt Utilities ,
we really appreciate your business!
Superb service
I received a superb and very professional thorough service from this firm. The operative Unmar, who dealt with my enquiry, was very patient and understanding and made the entire process pain free.
23 July 2026
Unprompted review
Reply from Watt Utilities
Thank you for your fantastic review! We're delighted to hear that James made your business account renewal straightforward and easy.
It's great to know you found him knowledgeable, friendly and helpful throughout the process. We'll be sure to pass your kind feedback on to James.
Thank you for continuing to choose Watt Utilities , we really appreciate your business!
Tom Kelly has been extremely helpful…
Tom Kelly has been extremely helpful and provides excellent service.
Highly recommended.
20 July 2026
Unprompted review
Reply from Watt Utilities
Thank you for your fantastic review and recommendation! We're delighted to hear that Tom Kelly has been extremely helpful and provided you with such excellent service.
We'll be sure to pass your kind feedback on to Tom. Thank you for choosing Watt Utilities – we really appreciate your support!
Tom Kelly was so helpful with all our…
Tom Kelly provide an excellent service with all our energy contracts. He was so reliable and friendly and We would highly recommend him.
13 July 2026
Unprompted review
Reply from Watt Utilities
Thank you for your fantastic review! We're delighted to hear that Tom Kelly has provided such excellent service across all of your energy contracts.
It's great to know that you've found Tom reliable, friendly and helpful throughout. We'll make sure your lovely feedback is passed on to him.
Thank you for your recommendation and for choosing Watt Utilities , we really appreciate your continued business!
Extremely helpful staff especially…
Extremely helpful staff especially Paras. Sorted the agreement kept me updated with regular calls and emails
18 July 2026
Unprompted review
Reply from Watt Utilities
Thank you for your fantastic review! We're delighted to hear that Paras was extremely helpful, kept you regularly updated and made sure everything with your agreement was taken care of.
Great communication is really important to us, so it's wonderful to hear you felt well informed throughout the process. We'll be sure to pass your kind feedback on to Paras.
Thank you for choosing Watt Utilities , we really appreciate your support!
I had a courtesy call come through on…
I had a courtesy call come through on my business line today, our company’s energy is up for renewal soon. I am so glad they called me as I would have forgotten! It was a quick and easy process, Matthew Burke who called me was very helpful, knowledgeable and reduced our premium for the next 3 years for which we are very grateful for. Thank you Matthew, you are a credit to your company.
22 July 2026
Unprompted review
Reply from Watt Utilities
Thank you for such a wonderful review! We're delighted to hear that our courtesy call came at just the right time and that Matthew made your renewal process quick and easy.
It's fantastic to hear that Matthew was helpful and knowledgeable and, most importantly, was able to secure a reduction in your energy costs for the next three years.
We'll make sure your lovely comments are passed on to Matthew we're very lucky to have him on the team!
Thank you for choosing Watt Utilities and for taking the time to share your experience.
Great service
I have been working with Mr. Ethan Leech from your company to transition my business electricity services and secure more favorable rates. He has provided exceptional service, successfully negotiating the most advantageous deal available. His professionalism, helpfulness, and courtesy have been exemplary. I highly recommend his services without reservation.
21 July 2026
Unprompted review
Reply from Watt Utilities
Thank you for taking the time to leave such a fantastic review! We're delighted to hear that Ethan provided you with exceptional service and helped secure a competitive deal for your business electricity.
It's wonderful to hear that his professionalism, helpfulness and courtesy stood out throughout the process. We'll make sure your brilliant feedback is passed on to Ethan.
Thank you for your recommendation and for choosing Watt Utilities, we really appreciate your business!
Great service Tom was so helpful in…
Great service Tom was so helpful in getting us sorted and switched over, would definitely recommend
22 July 2026
Unprompted review
Reply from Watt Utilities
Thank you for your fantastic review! We're delighted to hear that Tom was so helpful and made getting everything sorted and switched over a smooth and straightforward process.
We'll be sure to pass your kind feedback on to him. Thank you for your recommendation and for choosing Watt Utilities , we really appreciate your support!
No real problems or issues
2 July 2026
Unprompted review
Reply from Watt Utilities
Thank you for taking the time to leave us a review. We're pleased to hear that everything went smoothly and that you experienced no real problems or issues. We appreciate your feedback and your trust in Watt Utilities, and we look forward to helping you again in the future.
Ithan made the process easier and put…
Ithan made the process easier and put no pressure on me to accept his offers
20 July 2026
Unprompted review
Reply from Watt Utilities
Thank you for taking the time to leave us a review. We're delighted to hear that Ethan made the process easy for you and that you felt no pressure throughout. Providing clear, honest advice is exactly the experience we aim to deliver. We'll be sure to pass your kind comments on to Ethan. Thank you for choosing Watt Utilities.
Kelly who handles my account was very…
Kelly who handles my account was very patient with me. Very clear about what we were doing a very helpful. Many thanks.
17 July 2026
Unprompted review
Reply from Watt Utilities
Thank you for your wonderful review. We're so pleased to hear that Kelly provided such patient, clear, and helpful service throughout the process. We'll make sure your kind words are passed on to her, they'll mean a great deal. Thank you for choosing Watt Utilities, and we look forward to supporting you again in the future.
Great experience
Kelly was great. Quick in responding to my request for quotes which beat other brokers hands down. She was happy to take time to answer my questions. Have used before and will use again for sure.
16 July 2026
Unprompted review
Reply from Watt Utilities
Thank you for your fantastic review. We're delighted to hear Kelly provided such a positive experience by responding quickly, securing competitive quotes, and taking the time to answer all of your questions. It's especially rewarding to know you've chosen to use Watt Utilities again. We'll be sure to pass your kind feedback on to Kelly. Thank you for your continued trust and support.
Brilliant communication
Brilliant communication
Amazing service
Easy renewal back to eon next
10/10
Thanks again Dominic Gratton
16 July 2026
Unprompted review
Reply from Watt Utilities
Thank you for your fantastic review! We're delighted to hear Dominic provided brilliant communication and made your renewal back to E.ON Next simple and straightforward. We really appreciate your kind words and your 10/10 rating. Thank you for choosing Watt Utilities!
Dominic Gratton
Dominic Gratton was incredible helpful, knowledgeable , understanding for an old technophobe like me , couldn’t recommend him highly enough
12 July 2026
Unprompted review
Reply from Watt Utilities
Thank you for your wonderful review! We're so pleased to hear that Dominic was helpful, knowledgeable and understanding throughout the process. We know technology can sometimes be daunting, so it's great to hear he made everything easy and stress-free for you. We really appreciate your recommendation and thank you for choosing Watt Utilities!
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