Watson Woodhouse Solicitors Reviews 

365
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 37 reviews, reviewers had a great experience with this company. People frequently praise the knowledgeable staff for their exceptional professionalism, friendly attitude, and thorough guidance throughout property purchases and legal processes. Consumers often mention that transactions are handled smoothly and efficiently, with many noting quick turnarounds that make otherwise stressful situations much easier to manage. Some reviewers were not happy with the communication, explicitly mentioning shocking response times, poor updates, and a complete lack of proper follow-ups. A few other people also felt let down by unexpected administrative delays, unresolved complaints, and frustrating issues regarding service availability during their cases.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, praising their professionalism, efficiency, and dedication... See more

Service

Customers consistently note positive experiences with service, highlighting a professional, friendly, and... See more

Customer service

Customers had ambiguous experiences with customer service, as many reviewers praised staff for going above... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was a very stressful time for me selling and moving house when just getting over illness.Richard kept in touch and constantly gave me reassurance and explained anything I was unsure about.I felt... See more

Company replied

Rated 5 out of 5 stars

We used Watson Woodhouse for the sale of our home and purchase of our new bungalow. We would like to thank Katie Gibson, Jackie Howard and Livvie-Mae Pruden for all their help and support during this... See more

Company replied

Rated 5 out of 5 stars

Watson Woodhouse looked after the sale of one house and the purchase of another. It was an excellent service. Alisha Stevenson made what is normally a stressful situation bearable with her profession... See more

Company replied

Rated 5 out of 5 stars

A big thank you to Richard and the team at Watson Woodhouse. Your professionalism, knowledge and positive attitude made all the difference and ensured my house sale completed. You guided me through... See more

Company replied


Company details

  1. Criminal Justice Attorney
  2. also in
  3. Civil Law Attorney
  4. Family Law Attorney
  5. Law Firm
  6. Personal Injury Attorney
  7. Real Estate Attorney

Written by the company

Watson Woodhouse Solicitors specialise in “LEGAL AID” areas of law with particular emphasis on helping vulnerable clients in ; Criminal Defence Civil Claims and Complaints Housing Law Family Law Mental Health Law We also have a specialist Conveyancing Department and Employment Law, although this is private work; commercially paid and not legal aided. OUR AIM: is to be the leading law firm in the North East delivering “Justice for the people”. We provide legal support to people who are in receipt of a low income, benefits or are considered to be vulnerable. We do this by listening, understanding the personal impact on you and your family, and advising on the best outcomes for your legal problems. We really are changing lives through integrity and trust. To ensure we’re accessible to those in greatest need, you’ll find us on your local high street, not fancy industrial parks or office buildings, we have 9 local offices across Middlesbrough, Redcar, Stockton-on-Tees, Darlington, Northallerton and Harrogate.


Contact info

4.2

Great

TrustScore 4 out of 5

365 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.2

All reviews

(365)

36 reviews in the last 12 months

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Rated 5 out of 5 stars

10/10

Cannot thank the staff enough for all their hard work! Larna absolutely went above and beyond and I can’t thank her and the team enough for it. Would absolutely recommend to anyone in trouble.

4 August 2022
Unprompted review
Rated 5 out of 5 stars

Mr Richard Rutter, Watson Woodhouse

Mr Richard Rutter handled the conveyance of my recent property sale from Watson Woodhouse Middlesbrough office. His experience and expertise were of great value to me. I’ve bought and sold 5 properties in 20 years and this was the a complicated sale process due to rights of way, flying freeholds etc. There were times when I wasn’t sure a sale could be achieved. Thanks to Richard it was achieved and he, Laura and the office staff delivered a truly excellent service. I will use them for my next purchase. Bernadette Bennison

26 July 2022
Unprompted review
Rated 5 out of 5 stars

If there were more stars I would give more

I approached Watson Woodhouse Solicitors though a referral after speaking to Shelter. I was homeless and needed support understanding my rights at first. Later they were able to get the council to withdraw a final offer property and point out that it was actually the homeless officers fault I was put in a unaffordable property.

I would particularly like to thank Charlotte for handling my case with such care and support, she was able to make me understand and feel confident enough in her ability to fix the situation, And fix it she did!!!

Words and stars can not express how happy I am with Watson woodhouse solicitors. They have been instrumental in fixing my life and the lives of my children through this very tough phase in life.

8 July 2022
Unprompted review
Rated 5 out of 5 stars

Supportive Solicitors

From the first call to discuss concerns I received supportive and trustworthy service.
I received regularly updates and answers to any questions, communication was first class.
I recommend Watson Woodhouse Solicitors and if ever the situation arises will happily use their services again.

7 July 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

Very professional throughout. Regular updates were provided. At all decision points, the options and implications were discussed thoroughly. Genuine concern was shown at all times.

1 July 2022
Unprompted review
Rated 5 out of 5 stars

Thank You

I would like to express my extreme gratitude for helping me through a very stressful and traumatic time in my life. A special mention to Sarah Turner whos help and proffesionalism has been invaluable. Her help and guidance not only got me the very best outcome i could of wished for but got me through the worst experience i could of imagined.

29 June 2022
Unprompted review
Rated 5 out of 5 stars

I contacted Watson woodhouse to help me…

I contacted Watson woodhouse to help me with a county court case. The service was very quick and everybody i spoke to were very friendly. Information requested was forwarded to me without any delay.
Also i like to mentioned Lizzy who took the time to ring me back and also speak to me me few times taking care of my concerns. Overall i had a fantastic service and i would highly recommend them .

28 June 2022
Unprompted review
Rated 5 out of 5 stars

Thank you…

I would like to express my sincere thanks and gratitude to Kirsty for helping me through a very stressful time. Her advice has been invaluable and her knowledge of the process and system is excellent; she guided me through it step by step and was always available to support me with any concerns.

Over the last few months, Kirsty has acted on my behalf and responded to all my queries in an understanding, helpful, discreet but yet personal way, offering professional clear advice and support from start to finish.

I would highly recommend Watson Woodhouse to others.
Thank you very much for all your hard work and support.

22 June 2022
Unprompted review
Rated 5 out of 5 stars

Watson woodhouse solicitors have been…

Watson woodhouse solicitors have been great help and a good service especially who was dealing with my case. Very prompt, very professional, and handled my case anytime of the day. I was house and settled in my new home and I’m get grateful for their service.

22 June 2022
Unprompted review
Rated 5 out of 5 stars

Very polite and helpful solicitor I was…

Very polite and helpful solicitor I was speaking to early Today on the phone help me to understand what I need to do now as I have never been in this situation before couldn’t thank him enough for his help to today thank you again

21 June 2022
Unprompted review
Rated 5 out of 5 stars

Couldn’t recommend michelle turner…

Couldn’t recommend michelle turner enough she has been brilliant throughout and if it wasn’t for her help and advice I believe I would of received a custodial sentence she is a lovely lady and straight to the point does not sugar coat anything and is brilliant at her job definitely one of the best in the business

6 June 2022
Unprompted review
Rated 5 out of 5 stars

My name is Brwa

My name is Brwa , my case is been dealt with by (Rachel Donnelly, Rob Easton , Kaye Cunningham), they are absolutely experienced housing solicitors , thank you very much , I really appreciate what you did for me .

26 May 2022
Unprompted review
Rated 5 out of 5 stars

Some solicitors rock

The horrible moment you need a solicitor is awful..but then you should have one, Claire DunnS ability as a solicitor is exceptional, her kindness is unbeatable, her patience unbelievable..we had covid and Cleveland Police, and yet she believed in what, was right...a lady to be trusted!

26 November 2021
Unprompted review
Watson Woodhouse Solicitors logo

Reply from Watson Woodhouse Solicitors

Thank you for your positive feedback, on behalf of Claire, and all at Watson Woodhouse.

Rated 5 out of 5 stars

Michele Turner

Michele Turner from Watson and Woodhouse solicitors in Middlesbrough I can’t thank her enough for what she did for me and my partner she is very professional amazing to work along side actually sits and listens to your side of things before giving her side I would recommend Michele to anyone she has helped me and partner through a very tough time not only through court but ourself too.
Lovely women very down to earth but will tell you the truth even if it is not what you want to hear

27 October 2021
Unprompted review
Watson Woodhouse Solicitors logo

Reply from Watson Woodhouse Solicitors

Thank you for your positive feedback, on behalf of Michelle and all at Watson Woodhouse.

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