Spoke to Ben on Wednesday about an Omega diver they had listed, made an offer which was accepted purchased online for home delivery and it’s now on my wrist on Friday. Very quick and professional serv... See more
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Watchtrader & Co is an established buyer and seller of luxury pre-owned timepieces with a boutique shop based in Newcastle upon Tyne. Our branch in London means you can buy, sell or upgrade your watch in a location that is convenient for you. With years of experience in the trade, we stock an impressive range of the hottest timepieces from leading luxury brands such as Audemars Piguet, Rolex, Patek Philippe, Richard Mille, Cartier, Tudor, and more. The long-standing relationship that has been created between ourselves and a network of established suppliers enables us to source high-end watches and other luxury pieces at unbeatable prices. We are committed to guiding our clients through all of their watch requirements in the most financially efficient way. Please contact us to discuss any requirements you may have.
58 Acorn Road, Ne22dj, Newcastle Upon Tyne, United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 62% of negative reviews
Typically replies within 24 hours
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Why Watchtrader Stands Out (Based on my experience):
* Physical Presence in London: The opening of their London shop is a significant advantage. For high-value items like luxury watches, many buyers and sellers prefer a physical location where they can see the watches in person, discuss options face-to-face, and ensure authenticity. This also adds a layer of trust and security.
* Personalized Service: Meeting Jon in person and being able to discuss and trade a watch highlights a highly personalized and customer-focused approach. This kind of direct interaction can be invaluable for building rapport and confidence, especially for complex transactions like trades or high-value sales.
* Unparalleled Rolex Sourcing: the "only place able to find you any Rolex watches. they have extensive networks and expertise in the Rolex market.
* Reliable Bidding and Swaps: The fact that they "always bid on any model and can facilitate a swap" is a huge benefit for both sellers and buyers
This makes them a one-stop-shop for various watch-related needs, whether someone is a seasoned collector or has just discovered an old watch. they understand the nuances and desires of this particular demographic.

Reply from Watchtrader & Co
Awesome had my watch delivered in perfect condition. Love it I would recommend buying off Watchtrader & Co.

Reply from Watchtrader & Co
Picked up a new Patek today from Watchtrader Was busy in the shop in Berkeley square but Guv who served me was as good as gold and conducted business very well the correct watch stylus was not with the watch and no hesitation he's sorting one to exchange no problem thanks again

Reply from Watchtrader & Co
Absolutely great team! I sold my watch at the London branch through Guv, and he’s been there every step of the way, helping me with its worth and guiding me through the steps for the payment. The times I needed to contact the team in Newcastle for any updates as my watch was sold on consignment were seamless also. Honestly, great service, and they know how to do good business!"

Reply from Watchtrader & Co
Had a good experience selling my watch using watch trader, hassle free, Jon was honest and polite, communications done mainly over wattsapp.
watch was quite valuable and sometimes had to wait several days for a response, overall was good and I would definitely use this company again.

Reply from Watchtrader & Co
bought a GMT Bi metal great company amazing watch 👍

Reply from Watchtrader & Co
Went a week after and got myself another watch. Guv is a brilliant person, he knows how to make you feel at home. Because of him I came back a week later. Well done all. Keep up the brilliant work.

Reply from Watchtrader & Co
I recently purchased the Rolex GMT-Master II "Batgirl" 2023 model from Watchertrader’s London branch, and the entire experience was nothing short of exceptional. From the moment I stepped into their store, I was greeted with professionalism, transparency, and genuine enthusiasm.
The staff were incredibly knowledgeable and took the time to walk me through every detail of the watch — from its iconic Jubilee bracelet to the stunning blue and black ceramic bezel. They ensured I was completely comfortable and confident in my purchase, answering all my questions with patience and clarity.
What truly set Watchertrader apart was their integrity and dedication to customer satisfaction. The watch came in pristine, unworn condition with full box and papers, exactly as described. Their pricing was fair and competitive, especially given the high demand for this model.
Whether you're a seasoned collector or buying your first luxury timepiece, I couldn’t recommend Watchertrader more highly. Thank you to the London team for making this a smooth, memorable, and rewarding experience. I’ll definitely be back for my next piece!

Reply from Watchtrader & Co
The buying process was pretty simple through Instagram. Was able to negotiate a bit and paid a decent price for what I was told was a “brand new, fully stickered” watch.
My piece arrived 2 days later as promised, but there was a very obvious ding on the watch. I find it very hard to believe that so-called watch experts would have missed this. I feel misled that it was sold to me brand new.
I reached out via the same instagram chat explaining this. I had to message them multiple times to respond. I initially received an apology and was told it was a mistake. They initially offered a replacement watch. I responded yesterday and I am still waiting on a reply.
EDIT: spoke to Director of operations on the phone and they have agreed to send me a brand new watch after I return this one to them.

Reply from Watchtrader & Co
Brilliant service from watchtrader and co. Went through the information on WhatsApp. They helped me straight away. Jon dealt with everything and gave a ballpark estimate, then Guv ant the London branch was approachable and someone you can talk to so well. That is literally why I ended up with my watch.
Keep up the good work on YouTube and the store. Will be back again.
Thank you

Reply from Watchtrader & Co
Friendly knowledgeable people with a great selection of watches.

Reply from Watchtrader & Co
We used Watch Trader consignment service which proved to be straight forward and trouble free, very clear transactions and prompt payment, they exceeded our expectations and would definitely be using this company again.
Thanks again to Jon and the team in the background that make this a super slick experience.

Reply from Watchtrader & Co
Great to deal with always. Especially Jon 😜
Cheers lads

Reply from Watchtrader & Co
Just picked up my Daytona from Josh. Excellent service, friendly, polite and a pleasure to deal with. Thank you for all your help. Enjoy the chocs!

Reply from Watchtrader & Co
Guv was fantastic! Helped me pick my first high end watch to meet my requirements.
Brilliant watch and even better service!

Reply from Watchtrader & Co
Bought my Breitling Bentley Limited Edition online with WatchTrader and literally the mext day it arrived. The watch is everything I could had hoped for. It’s absolutely stunning and perfect condition. Thank you guys for my dream watch.
Rob Leggat

Reply from Watchtrader & Co
Very professional, great communication, good pricing and a very easy and efficient process.

Reply from Watchtrader & Co
Purchased a Cartier Ballon Bleu 33mm watch from Watchtrader. The overall experience was fantastic. Beautiful watch, as described and they went out of their way to ensure that my watch bracelet was resized. Will definitely recommend Watchtrader and if I want another watch in the future I won’t hesitate to buy from them again. Thank you!

Reply from Watchtrader & Co
Smooth delivery from UK to U.S.. Watch was in great condition as advertised on website.

Reply from Watchtrader & Co
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