The order was quickly fulfilled and despatched. I was surprised how fast it was delivered, and the tracking service was great. The watch is very easy to read, comfortable to wear, and most enjoyable f... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The watch I wanted at an amazing price. If Auspost hadn’t have stuffed up the delivery it would have been a flawless purchase - no reflection on Watch Direct’s service! Loving my Turtle!
I was really impressed with Watch Direct Australia - they have a great selection of watches to choose from and they are competitive on their prices. I bought a beautiful Citizen Attesa Satellite Wave... See more
I visited the showroom. Everyone was amazing. I chose 10 watches to look at and chose 2 as gifts for my partner. Whilst I waited, they took links out of each strap based upon a photo I showed them... See more
4.5
Excellent
249 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 77% of negative reviews
Typically replies within 1 month
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Excellent serviceWatch Direct we’re excellent to deal…
Watch Direct we’re excellent to deal with. Unfortunately I received the incorrect item due to being so busy. They responded with the utmost care promptly and professionally and delivered the correct item immediately.
21 November 2024
Timely and easy.
It was a simple process, the watch arrived in perfect condition in a very quick time frame given it came from another country. It was a gift, so it was important to be on time.
23 September 2024
Delivery was super fast, great watch collection too!
Delivery was super fast. Great watch collection, customer service is really good too!
21 June 2024
Extremely fast delivery and my hubby is…
Extremely fast delivery and my hubby is pleased with Seiko watch he received as a Father's Day gift.
Thank you
22 August 2024
Great I’m happy quick professional good…
Great I’m happy quick professional good price will def use again in future
22 August 2024
Very easy to deal with at a great…
Very easy to deal with at a great price. My only comment would be better signage at the pick-up location.
22 July 2024
It is very nice watch.
22 July 2024
Safe packaging and watch was better…
Safe packaging and watch was better than shown in the photo. I would recommend Watch Direct.
22 July 2024
Wish all online business where as good…
Wish all online business where as good as Watchh Direct for questions and delivery on time.
21 June 2024
Do not have watches in stock
I messaged Watch Direct about a particular watch and was told in stock. There was a second watch I was interested in as well. Told them I was coming Friday from Melbourne. When I arrived apparently both watches were sold out and tried to talk me into something else! LIARS such a scam, they do not have all the watches on the website in stock. They tell you they are and then they become sold out when you arrive. Stay away from this company!
7 June 2024
Unprompted review
Brilliant service - excellent quality
Brilliant service. Arrived overnight to Brisbane. The watch is absolutely stunning and we saved $200 (compared to in a store). Will definitely purchase again.
23 May 2024
First Time Was a Good Time
Easy to order, quick and complete customer service after questions were asked, and a very nice product.
22 May 2024
Fantastic Service… Highly Recommend
Andrew from Watch Direct…
Was extremely helpful when there
happened to be an error in shipping
caused by DHL Express.
Absolutely great communication from
the Watch Direct Customer Service Rep.
Since it was a “Time Sensitive Matter”…
Gift for my son’s Birthday (2 weeks away)
Andrew went above and beyond to do
what he could to help me.
I really appreciate all of his assistance…
And, would definitely recommend buying
from Watch Direct.
17 April 2024
Such an easy process
You cannot go wrong buying from watch direct, their prices are so competitive and the shipping is always fast. Highly recommend these guys!
22 March 2024
Go-to destination for Watches
I’ve had the pleasure of purchasing four watches from Watch Direct, and each experience has been nothing short of fantastic. Their competitive pricing never fails to impress, and the speed of delivery is remarkable. Whether you’re a watch aficionado or simply looking for a reliable timepiece, Watch Direct is the go-to destination. Highly recommended for their exceptional service and quality selection!
4 April 2024
Unprompted review
Thankyou Watch direct
Thankyou Watch direct. Simple ordering and timely delivery. Exactly what I wanted.
22 March 2024
Speedy resppnse and delivery
Watch arrived very quickly after ordering, quality product.
24 March 2024
Fast Delivery and were able to price…
Fast Delivery and were able to price match the item I was after.
22 March 2024
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