Extremely helpful and friendly. Tara was friendly, professional and extremely prompt in her response to my claim, amongst a small misunderstanding she went above and beyond to ensure I was covered... See more
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Company details
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Warranty Administration Services Ltd are the experts in self-funded warranty, service plans, and consumer motoring retail products to the leading franchised motor dealers since 1984.
Contact info
Allenby Business Village, LN3 4NL, Lincoln, United Kingdom
- wasadmin@warrantyadmin.co.uk
- warrantyadmin.co.uk
No recent history of asking for reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Warranty claim
Robert was very helpful and made the process of making a claim effortless. Provided information very quickly to both myself and the garage carrying out the repairs.
Very helpful staff and went to a lot of…
Very helpful staff and went to a lot of trouble to help me. Thank you!
Easy process - good customer service
Easy to contact, good at responding and overall a nice experience from them.
Superb Customer Service
Being without my car for over two months due to an on-going issue which required the involvement of two garages was very frustrating but this was countered with the first class service provided by Tara and the rest of the team at Warranty Administration Services Ltd who kept me updated through every step of the process. Tara was very supportive throughout the process and provided timely and efficient communications along with a superb customer-focused approach to dealing with my claim. As such I would have no hesitation in recommending Warranty Administration services Ltd (and I hope you get Tara assigned to your claim!!).
Fantastic and efficient service with…
Fantastic and efficient service with brilliant customer-focused approach to dealing with claims. Our claims advisor was experienced, thorough and very knowledgeable. I would recommend Warranty Admin to anyone without hesitation.
Fast, friendly and efficient
This was my first time working with a third party warranty company and I have to say I was very pleasantly surprised. Tara handled my claim from start to finish and was great to work with. Would use again!
Highly rated !!
I found the whole process, once I got through to Rob, worked seamlessly. He approved my claim after speaking to the VW dealership that were doing the repair to my car. He then explained the process of what I then needed to do. All sorted in a couple of days. Many Thanks.
Very helpful and efficient
Very helpful and efficient. Made the process as stress free as possible and very nice people to deal with.
Second to none service!!
When our van broke down, the support provided by Jess and Ben of Hendy Motors and Tara of Warranty Administration Services Ltd was second to none. We have also been pleasantly surprised by the immediate repayment of the costs we incurred. Breakdowns happen so we're very pleased we bought from Hendy as their warranty and back-up is genuine!!!!
A genuine pleasure for a warranty claim!
As it was a car warranty claim, most people would expect a frustrating uphill battle, but my experience was nothing of the sort. The people I spoke to at Warranty Administration Services were helpful and friendly, and they moved everything along quickly. It culminated in my claim being accepted, so it was a positive in every respect.
Tara made the experience easy and…
Tara made the experience easy and stress free. Everything was responded to asap which was so helpful. Thank you once again.
Danny
Second time I have used them
Second time I have used them. I have found them very helpful, informative, professional and very quick in responding. I dealt with Tara on both occasions and she made the experience extremely easy. Thank you
A very professional company to deal with.
Tara was very professional with the way she handled my claim for which I was most grateful, I would definitely recommend this company.
Quality service.
Spoke with Robert on the phone to guide me through the providers of what I needed to do to help with my situation. Followed the protocol via email and he was super quick with emails back to me and made everything much easier for me and stress free.
Excellent service from Tara....couldn't…
Excellent service from Tara....couldn't be more helpful.....claim was dealt with professionally and quickly.....would recommend to others
Tara Paulson was absolutely brilliant…
Tara Paulson was absolutely brilliant from start to finish she did everything and kept me informed of every step. Can’t recommend enough
Bryan was very quick to respond and got…
Bryan was very quick to respond and got my claim dealt with swiftly within a couple of days. Now which warranty company does that?
Awesome company
The people at Warranty Administration Services Ltd have been wonderful, they are responsive, knowledgeable, understanding and compassionate. I wouldn't hesitate in using their services again.
Many thanks to you all
Professionally dealt with in a speedy…
Professionally dealt with in a speedy manner.
Great experience in general
Great experience in general, but especially with my representative Tara. She was very quick to reply and explained everything in a very east way. Their policies are clear and they were very quick to act. Highly recommended!
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