I am delighted with the service I have received this week from Warranty Administration Services and particularly from Matthew Friel, Claims Advisor. Every stage of my claim was extremely well explaine... See more
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Warranty Administration Services Ltd are the experts in self-funded warranty, service plans, and consumer motoring retail products to the leading franchised motor dealers since 1984.
Contact info
Allenby Business Village, LN3 4NL, Lincoln, United Kingdom
- wasadmin@warrantyadmin.co.uk
- warrantyadmin.co.uk
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Replied to 100% of negative reviews
Typically replies within 1 week
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Great service!
The claims process was slightly complicated by me not being able to chase up the required documentation from the servicing department at the dealership.
I explained the situation to Tara at WAS and she was fantastic, she took over all the communication with Mercedes and chased them until the process was resolved.
Genuinely very impressed with the service I received.
Thank you!
Easy, helpful process
One phone call and I was given all the information I needed to use the warranty. Safe to say, we were pretty cynical, but it really couldn't have been easier. We chose to use a third party to complete the work. From the first phone call, to the work being completed and the money being reimbursed to our account was 4 days. Amazing
Excellent communication and customer service with prompt payment for repairs.
I contacted Warranty Administration Services after the water pump broke on my car and was extremely impressed by their service. Excellent communication and customer service with prompt payment for the repairs.
dealing with Tara was an absolute…
dealing with Tara was an absolute pleasure , she sorted out my claim and chased up the payment for me . Very profesional and very friendly , many thanks
Great communication
A lovely lady named Tara dealt with my claim and immediately put me at ease having had a really stressful experience until that point trying to get my car fixed.
I found the company to be very friendly and helpful with great communication.
Excellent service from start to finish
Excellent service from start to finish. I can't fault the way my issue has been dealt with. Immediate response 🌟🌟🌟🌟🌟
Having been part of the Motor Trade for…
Having been part of the Motor Trade for many a year, I have dealt with Warranty companies a lot.
Some good some bad.
I have, however never known a warranty comlany so efficient and courteous as Warranty Administration.
Thank you guys for you quick, efficient and helpful service.
Warranty use and subsequent result
I recently purchased a car and within a month we had an issue with the battery.
WAS Ltd were amazing liaising with the company i bought the car from an arranging reimbursement from something that wasn't covered but due to the amount of time that had passed in purchasing the car.
Tara Paulson was the lady I dealt with and she could not have been more amazing in handling my claim.
Responsive and Professional
Had a great experience via email and phone calls. Very helpful, friendly and quick to respond to queries. Tara was excellent.
Exceptional and efficient service!
Exceptional and efficient service!
Very efficient
Very efficient! The warranty on my Peugeot 3008 was supplied by Arbury Solihull and handled by WAS. They were quick at answering emails and I found Tara a pleasure to deal with. She is a perfect balance of professionalism and friendliness in all communication.
Excellent service
Excellent service! Tara handled my claim, she done the work from start to finish. Excellent customer service. Reimbursement received thank you very much Tara you’re a star
Never had to claim on a car warranty…didn’t know how to proceed
Never had to claim on a car warranty before.didn’t even know how to start .got in touch with WAS Ltd first point of contact was Tara explained our situation.tara immediately said don’t worry.igot this for you and will sort it all out with the dealer ,Tara was brilliant sorting everything out took all the worry off us .informed us of every step .very knowledgeable in every step our claim was confirmed Tara is very easy to talk to and very polite .a credit for this company 100%.
Simple and straight forward claim…
Simple and straight forward claim system,very quick service , no hold ups or hassle. Highly recommend.
Excellent service.
The claim was managed by Tara, who was polite, courteous and extremenly helpful. Tara was also very customer focussed and and wanted to help. If only evenyone displayed similar values and qualities.
Great customer care from Tara
Had some issues after buying a second hand car, Tara was brilliant from start to finish 11/10 for the customer care/service she provided
Exceptional - Thank you!
Tara has been exceptional from the very start. Approachable, honest, and genuine. An absolute pleasure to work with, going above and beyond to provide support. The case was resolved quickly and efficiently – thank you!
I purchased an extended warranty with…
I purchased an extended warranty with my second hand Nissan. A few months later a few things needed to be fixed, so I asked for a quote at the Nissan garage and submitted it to Warranty Administration Services. They accepted the quote, I had my car fixed, paid for the repairs, and was refunded within a few days. Excellent and very friendly service, I would highly recommend.
A lady called Tara helped me through…
A lady called Tara helped me through the whole process, she was so kind, listened to me, was very knowledgeable and helpful. Phoned me back when she said she would. This lady went above and beyond, really wish there was more like her. Thank you Tara.
Tara was brilliant and the whole…
Tara was brilliant and the whole process was quick and painless
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