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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the team's helpfulness, responsiveness, and efficiency in resolving queries. Many people found the support staff to be knowledgeable, patient, and readily available, even outside of regular hours. Reviewers also frequently commend the user-friendly interface, noting that the product is simple to set up and easy to use. The service itself is described as excellent and reliable, with consumers appreciating the consistent and effective assistance provided.

What people talk about most

Customer service

Customers consistently report positive experiences with customer service. Reviewers frequently highlight the... See more

Staff

People report positive experiences with staff. Customers consistently praise the customer service team for... See more

User experience

Users describe positive interactions with user experience. Customers consistently praise the platform for... See more

Service

Reviewers mention positive feedback about service. Customers consistently describe the service as excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The best tool for WhatsApp marketing! It’s simple to set up and incredibly reliable. The support team is outstanding — always available to assist, and even after hours, they respond by email right awa... See more

Rated 5 out of 5 stars

Im very happy to use WANotifier. I have been used this for 3 years now. I have 2 business - started with FREE plan and stayed in that for 6 months. After that switched to premium plan, using it for... See more

Rated 5 out of 5 stars

My WhatsApp Business account got locked but the WAnotifier team helped me out and swiftly did all the process. My account got unblocked and this was a joyous moment for me. So I thank Niki ma'am for h... See more

Rated 5 out of 5 stars

Best product for WhatsApp marketing and automation. We've been using WANotifier for over a year now and are extremely happy with it. The interface is very simple to use and support is quick and hassle... See more


Company details

  1. Software Company
  2. Internet Marketing Service

Written by the company

WANotifier is an all-in-one WhatsApp marketing and automation platform that helps businesses capture, engage, and convert customers on WhatsApp across the entire customer journey through lifecycle WhatsApp marketing. With WANotifier you can send WhatsApp marketing campaigns at scale, setup automations like greeting messages, OOO messages, unsubscribe/resubscribe automation, auto-replies, chatbots, drip sequences etc, get detailed advanced analytics, collaborate with your team with shared team inbox, send WhatsApp notifications from 3rd party integrations and do much more. Also unlike BSPs, who charge up to 25% extra markup on WhatsApp Business API fees, WANotifier is an official Tech Partner that does not add any extra markup. This means businesses save up to 25% on every campaign they send.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

168 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

One of the best software I've ever come…

One of the best software I've ever come across. Seriously, I'm really impressed, but I'd like to make some suggestions. I'm trying to implement this software in Brazil or do work for companies here. I would like to suggest notification reports, for example doing research within WhatsApp, in the notification you provide information on clicks and their percentages of button clicks. You could have a report saved in txt or excel of these clicks.

5 June 2024
Unprompted review
WANotifier logo

Reply from WANotifier

Hey David,

Thanks for your wonderful review. Regarding button clicks analytics, you can already track that on Message Templates level. You can access that from Analytics > Message Templates page.

We're happy to know you liked the product. We'll keep making it better.

Thank you,
Team WANotifier

Rated 2 out of 5 stars

The app is crashing

The app is crashing. Not working at all. Please update and make a useful app. It’s glitchy.

17 May 2024
Unprompted review
WANotifier logo

Reply from WANotifier

Hello Souvik,

Thanks for the feedback and sorry to know that you had bad experience using the app.

On checking our support channels we did not find any support request from you regarding this issue. We'd have loved to look into the issue and resolve it for you.

Do reach out to us using our website support chat and someone from our team will be able help you with this.

Also note that we launched new update on mobile app earlier this week, do let us know if you're on the latest app version or an older one.

Regards
Team WANotifier

Rated 5 out of 5 stars

Great platform

Great platform, no coding experience required

14 May 2024
Unprompted review
WANotifier logo

Reply from WANotifier

Thank you for your wonderful review. :-)

Regards,
Team WANotifier

Rated 3 out of 5 stars

Great tool but have problem

Great tool, that helps you and saves a lot of time but the only problem is you can't join back to your WhatsApp on your phone and even you can't send messages through the tool only from templates and stuff (I mean you can't send a message directly)

I hope there is a solution to this

8 May 2024
Unprompted review
WANotifier logo

Reply from WANotifier

Hello Ibrahim,

Thanks for your valuable feedback. You can indeed switch your number back to phone app after removing it from WhatsApp API.

This and the ability to send only template messages both these limitations are of using WhatsApp API and not related to our tool itself. So there is nothing for us to fix here as these limitations are enforced by WhatsApp for proper working of their API.

I hope you understand. Thank you.

Regards,
Team WANotifier

Rated 1 out of 5 stars

Please fix your platform

27 April 2024
Unprompted review
WANotifier logo

Reply from WANotifier

Hello Hardik,

Sorry to know that you had bad experience.

As already clarified to you on our support chat, the issue you faced was due to "Message undeliverable" error. This error comes from WhatsApp and you can check this error from WhatsApp's official website docs:

https://developers.facebook.com/docs/whatsapp/cloud-api/support/error-codes/

This issue is not related to our tool and there's nothing to fix on our platform related to this. It's a general error that may come to any user when sending notification and the article above shows the reason behind the same.

Also it's important to note here that you sent only 1 notification to test 1 contact and then immediately removed your phone number from Meta platform without trying to troubleshoot the issue further.

We'll be happy to help you get this issue resolved and get your number setup again, if you're interested.

Thank you for choosing WANotifier.

- Team WANotifier

Rated 4 out of 5 stars

Great app

Great app. We tried a few and this one is by far the best. Helped us to send thousands of messages to our customer base.

19 April 2024
Unprompted review
WANotifier logo

Reply from WANotifier

Thank you for your kind words. :-)

- Team WANotifier

Rated 1 out of 5 stars

very hard and not able to understand…

very hard and not able to understand its not clear will not recommend to any one very expensive also

15 April 2024
Unprompted review
WANotifier logo

Reply from WANotifier

Hello Abu,

Sorry to know that you had bad experience with our tool.

We understand that setting up WhatsApp API can be a bit tricky for some people and the WhatsApp API costs can feel high.

We thank you for your feedback and for choosing WANotifier.

- Team WANotifier

Rated 4 out of 5 stars

WA Notifier beats other tools in Simplicity…

WA Notifier beats other tools in terms of usage. It's simple to learn and work with comparatively WATI. Previously I was using WATI and struggled a lot even learning the platform. WA Notifier made simple UI and almost automatable with good documentation.

Still some of the improvements needed in filters

1 March 2024
Unprompted review
WANotifier logo

Reply from WANotifier

Hello,

Thank you for taking out your time to write this wonderful and encouraging feedback. It means a lot to us.

We will surely work on filters to make it more flexible.

Regards,
Team WANotifier

Rated 4 out of 5 stars

the free version is good and usefull

the free version is good and usefull, you should give a free trial of premium plans.

1 April 2024
Unprompted review
WANotifier logo

Reply from WANotifier

Hello Deepesh,

Thank you for taking out your time to write this kind and encouraging feedback. It means a lot to us.

We will discuss internally the possibility of adding trial to our paid plans. Thanks for the suggestion.

Regards,
Team WANotifier

Rated 5 out of 5 stars

"WA Notifier is a game-changer

"WA Notifier is a game-changer for managing WhatsApp notifications, offering a seamless and intuitive experience. Highly recommend for its reliability and user-friendly design!"

1 March 2024
Unprompted review
WANotifier logo

Reply from WANotifier

Hello,

Thank you for taking out your time to write this wonderful and encouraging feedback. It means a lot to us. 😀

Regards,
Team WANotifier

Rated 5 out of 5 stars

Its amzaing and user friendly.

30 March 2024
Unprompted review
WANotifier logo

Reply from WANotifier

Hello Sulaiman,

Thank you for taking out your time to write this wonderful and encouraging feedback. It means a lot to us. 😀

Regards,
Team WANotifier

Rated 5 out of 5 stars

The has created a great plugin for…

The has created a great plugin for whatsapp notifications, which is very useful & user friendly

23 March 2024
Unprompted review
WANotifier logo

Reply from WANotifier

Hello Bharat,

Thanks for your feedback. It means a lot to us. 😀

Regards,
Team WANotifier

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