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WANotifier Reviews 168

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TrustScore 4.5 out of 5

4.7

Software Company
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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the team's helpfulness, responsiveness, and efficiency in resolving queries. Many people found the support staff to be knowledgeable, patient, and readily available, even outside of regular hours. Reviewers also frequently commend the user-friendly interface, noting that the product is simple to set up and easy to use. The service itself is described as excellent and reliable, with consumers appreciating the consistent and effective assistance provided.

What people talk about most

Customer service

Customers consistently report positive experiences with customer service. Reviewers frequently highlight the... See more

Staff

People report positive experiences with staff. Customers consistently praise the customer service team for... See more

User experience

Users describe positive interactions with user experience. Customers consistently praise the platform for... See more

Service

Reviewers mention positive feedback about service. Customers consistently describe the service as excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The best tool for WhatsApp marketing! It’s simple to set up and incredibly reliable. The support team is outstanding — always available to assist, and even after hours, they respond by email right awa... See more

Rated 5 out of 5 stars

Im very happy to use WANotifier. I have been used this for 3 years now. I have 2 business - started with FREE plan and stayed in that for 6 months. After that switched to premium plan, using it for... See more

Rated 5 out of 5 stars

My WhatsApp Business account got locked but the WAnotifier team helped me out and swiftly did all the process. My account got unblocked and this was a joyous moment for me. So I thank Niki ma'am for h... See more

Rated 5 out of 5 stars

Best product for WhatsApp marketing and automation. We've been using WANotifier for over a year now and are extremely happy with it. The interface is very simple to use and support is quick and hassle... See more

Company details

  1. Software Company
  2. Internet Marketing Service

Written by the company

WANotifier is an all-in-one WhatsApp marketing and automation platform that helps businesses capture, engage, and convert customers on WhatsApp across the entire customer journey through lifecycle WhatsApp marketing. With WANotifier you can send WhatsApp marketing campaigns at scale, setup automations like greeting messages, OOO messages, unsubscribe/resubscribe automation, auto-replies, chatbots, drip sequences etc, get detailed advanced analytics, collaborate with your team with shared team inbox, send WhatsApp notifications from 3rd party integrations and do much more. Also unlike BSPs, who charge up to 25% extra markup on WhatsApp Business API fees, WANotifier is an official Tech Partner that does not add any extra markup. This means businesses save up to 25% on every campaign they send.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

168 reviews

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Rated 5 out of 5 stars

I'm currently working with WANotifier's…

I'm currently working with WANotifier's free version. I'm able to send 250 messages per day for free. This version is very helpful for me, since I'm at my learning phase. Initially I wasn't able to send messages since
I missed a step. I resolved the issue with in an hour with customer support.

26 October 2024
Unprompted review
Rated 2 out of 5 stars

I am New to the App

I am New to the App. But unfortunately found that the Customer Support team is unable to resolve queries on time and take a lot of time to answer.

10 October 2024
Unprompted review
WANotifier logo

Reply from WANotifier

Hello Dhananjay,

Can you drop us an email at support@wanotifier.com regarding the issue you're facing?

We tried searching your name in our database and did not find any account with the name "Dhananjay Sardeshpande" so we're also not able to find your customer support query that according to you - we were "unable to resolve to on time".

A mail from you will help us identify your account and help you with your support queries asap.

Thanks,
Team WANotifier

Rated 5 out of 5 stars

Great.

This is exactly the service I was looking for. It's super seamless (once you set it up). I was having issues and the CEO himself sat down with me over a call for 40+ minutes and helped me resolve it.
Kudos to Ram and the team!
I'll recommend this to everyone I know for their event planning RSVP systems.

8 October 2024
Unprompted review
Rated 3 out of 5 stars

variables added to the templates don't work

I like that this website allows me to send bulk messages but I feel let down that none of the of the customized variables added to the templates e.g. {{first name}} works when sending messages.

27 September 2024
Unprompted review
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Reply from WANotifier

Hello Shedrach,

Thanks for your review. The issue you faced seems like a simple one to fix. We allow users to add variables to like {{1}}, {{2}} and so on. The way you added variable {{first_name}} is not a standard way of creating variables in templates.

You can refer to this article to understand how it works: https://help.wanotifier.com/en/article/how-to-personalize-templates-using-variables-7rm0c0/

You can also drop us an email at support@wanotifier.com so that we can provide one on one support for this to help you resolve this issue.

Regards,
- WANotifier Team

Rated 5 out of 5 stars

Review for WANotifier: Strongly recommended

I started using WANotifier a few months ago, and it has completely transformed the way my business communicates with customers As an all-in-one WhatsApp marketing software, WANotifier allows businesses to reach out to customers at scale using the official WhatsApp API, in a super cost-effective way and it truly lives up to its promises.

The onboarding process is straightforward. Setting up my phone number with the WhatsApp API was seamless thanks to their simple step-by-step guidance. Creating personalized message templates and getting them approved by WhatsApp was also hassle-free. Adding contacts is flexible—you can manually input them, import via CSV files, or use their API feature for automation.

What really sets WANotifier apart is their incredibly responsive team. When I contacted them about a feature request, they responded promptly and developed the requested feature within that same week. Additionally, when I reported a bug, they spent the weekend working on a fix. Their dedication to customer satisfaction is unparalleled.

Overall, WANotifier is an outstanding tool for businesses looking to harness the power of WhatsApp marketing. Its comprehensive features, user-friendly interface, and exceptional customer support make it a must-have. I strongly recommend WANotifier for anyone needing to send bulk WhatsApp messages and looking to grow their revenue through effective customer engagement on WhatsApp.

20 September 2024
Unprompted review
Rated 4 out of 5 stars

This bulk Messages service helping in…

This bulk Messages service helping in saving our team time to reach more clients
If we have any query WA Notifier Team Responding so well & quick through mail
But If they support us in Call Service also It would be more appreciated
Thank you

19 June 2024
Unprompted review
Rated 5 out of 5 stars

Best For WhatsApp Marketing but need to…

Best For WhatsApp Marketing but need to add bulk sending feature

13 June 2024
Unprompted review
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Reply from WANotifier

Thank you for your nice review. Please note that sending bulk WhatsApp messages is the core feature of WANotifier.

You can import your contacts using CSV, create a Message Template and then send a marketing Notification to send the messages in bulk.

Regards,
Team WANotifier

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