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waEV-chargeReviews 

1,390
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 446 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the professionalism and helpfulness of the staff, who provide clear explanations and efficient work. Many reviewers commend the outstanding customer service, noting quick responses, expert advice, and a supportive approach that often goes above and beyond expectations. The product itself is frequently described as reliable and easy to use, with installations being swift, tidy, and carried out by knowledgeable engineers. However, some customers also noted issues with installation scheduling and communication, experiencing delays or needing to chase the company for resolutions. A few other people also felt that the product was unreliable and expressed dissatisfaction with the lack of engineer call-outs for problems.

What people talk about most

Service

Users describe positive interactions with service, highlighting excellent customer service, efficient... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Customer service

Consumers find customer service to be exceptionally positive, with many reviewers highlighting the... See more

Product

People report positive experiences with the product, often praising its design, price, and overall... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the ease and clarity of the entire... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mohsin returned all calls when he said he would and sent promptly, clear instructions by email. It was a pleasure dealing with Mohsin who provided instructions that solved the issue and he followed up... See more

Company replied

Rated 5 out of 5 stars

From the first contact with the company I felt a valued customer, really friendly helpful staff who explained everything to me and the timelines on how things would be done. The two guys who did the... See more

Rated 5 out of 5 stars

I was almost in despair when my Charger broke down and was replaced. Mohsin Raza virtually attended to me and saw to it that my Charger was back online after numerous attempts to get the old charg... See more

Company replied

Rated 5 out of 5 stars

Amazing company. Been with them nearly 3 years and when I have been in need of support, they have been super responsive and resolved the matter beyond my expectation. Can't rate you guys highly enough... See more


Company details

  1. Electric Vehicle Charging Station
  2. Electrical Equipment Supplier
  3. Electronics Company
  4. Electronics Manufacturer
  5. Energy Equipment and Solutions
  6. Green Energy Supplier

Written by the company

waEV-charge was born in early 2022 with a mission creating future proofed, EV chargers designed for house builders, developers, landlords, and homeowners. Our range of EV chargers can be easily upgraded with future EV technology and with minimal further investment making them ideal for the ever-evolving EV industry. waEV-charge, the next generation of electric vehicle (EV) chargers designed for house builders, developers, landlords, and homeowners, has partnered with EV software specialist, ev.energy, to enable building managers and EV drivers to share smart-charging chargers across multiple tenants, and get reimbursed for costs. The collaboration means commercial property developers and homeowners will have access to fast, cost-effective, greener smart charging technology, while helping to open a network of rentable chargers across the UK, accelerating our transition to EV adoption. waEV-charge’s customers will benefit from being able to recharge on any charger in their shared residential car park, as well as ev.energy’s ‘smart charging’ product feature, which automatically optimises a car’s charging schedule according to when there is low energy demand on the grid, and when energy is cheapest and greenest. Through the ev.energy app, consumers can keep track every charging sessions energy and carbon usage, claim cash rewards from their charging, and even connect to their home solar power for a zero-carbon charge. The average EV driver can save £600 on their energy bills.

waEV-charge EV Smart Chargers

Installed in 7 days...

Request a quote now and have your charger installed in 7 days: https://www.waevcharge.co.uk/quote

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(1,390)

407 reviews in the last 12 months

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Rated 5 out of 5 stars

Very reasonable price with 0% finance…

Very reasonable price with 0% finance options and had no issues so far with the charger. Install was completed in around a week after order and the electrician who completed the install was excellent and explained everything I needed to know.

20 May 2026
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Reply from waEV-charge

Thank you Iain, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Amazing Customer Service

Amazing Customer Service. Moss Razaq Was fantastic and solved my issue within 5 minutes. Thank you

21 May 2026
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Reply from waEV-charge

Thank you Steve, we really appreciate your feedback & review.

Rated 5 out of 5 stars

I bought this charger after reading…

I bought this charger after reading good reviews. It was a little fiddly to get the software all working and talking to each other however the sign of a good company is when you message them for support and you get help immediately. I was able to get advice straight away even though it was out-of-hours and sort the issue out. Afterwards, I noticed that the messages have actually come from the managing director himself! Thoroughly recommend. The charger is now working perfectly and is a nice piece of kit.

16 May 2026
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Reply from waEV-charge

Thank you Andy, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Very professional engineer

Very professional engineer, completed job with care.
Customer services so far is excellent, very responsive to any questions asked. They deal with customers very professionally. I got my charger installed within 10 days from the point of placing an order - superfast. Charger running so far good - got installed today. I would highly recommend this company for EV charger.

15 May 2026
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Reply from waEV-charge

Thank you Umar, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. Friendly and knowledgeable staff who guided me through resolving an offline issue with my charger swiftly and professionally. Would highly recommend using a waEV-charger.

15 May 2026
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Reply from waEV-charge

Thank you, we really appreciate your feedback & review.

Rated 5 out of 5 stars

The fitting was first rate

The fitting was first rate. The only thing that wasn't explained before I bought the charger was the cable is only 5 meters which meant I have to amend the position I park my car to charge it

11 May 2026
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Reply from waEV-charge

Thank you Patricia, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Was a great help and very kind offered…

Was a great help and very kind offered to stay behind after 5pm so that if I had issues getting online he would talk me through it. Very very helpful

14 May 2026
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Reply from waEV-charge

Thank you Barbara, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Prompt service

Prompt service. Installer gave very clear instructions and demonstrations.

13 May 2026
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Reply from waEV-charge

Thank you, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Brilliant

Very fast fitting, very good customer service after a hic up got it all sorted by moss 😀

11 May 2026
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Reply from waEV-charge

Thank you Simon, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Great experience with waEV

Great experience with waEV — Moss was really helpful, friendly, and made everything easy to understand. Really appreciated the support and would definitely recommend!

7 May 2026
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Reply from waEV-charge

Thank you Karen, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Great customer service

WaEV-charge have provided us with exceptional customer service. We were impressed by there speedy service to install our EV charger and the engineer who came out was professional, informative and thorough (flagging up a potential power issue from the grid and contacting the relevant service to check the fault). Since it has been installed I have recieved excellent swift help when I have rung up to check/ask a couple of questions. Everyone I have spoken to has made sure that they have fully answered my question and run extra checks to see how my charger is working. Also the price for the charger and installation was very competitive. I would highly recommend waEV!

5 May 2026
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Reply from waEV-charge

Thank you Sophie, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Highly recommended

Highly recommended!
We’ve been using since last year January and working absolutely amazing with no issues or any problems. The app is super easy and simple to use. Costumer services are always helpful, polite and available within minutes if you have any questions, can’t recommend enough.

6 May 2026
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Reply from waEV-charge

Thank you Agnes, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Prompt, friendly and knowledgeable

Everything was responded to promptly from the first contact until completion, highly recommended. Polite, friendly, knowledgeable and helpful. Perfect all round.

6 May 2026
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Reply from waEV-charge

Thank you Eileen, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Good experience

Easy to order, very quick turnaround from order to installation. Found the price very competitive and product seems good quality

5 May 2026
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Reply from waEV-charge

Thank you Paul, we really appreciate your feedback & review.

Rated 5 out of 5 stars

From start to finish service was…

From start to finish service was fantastic.All questions were answered quickly and installation was within a week.

1 May 2026
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Reply from waEV-charge

Thank you Darren, we really appreciate your feedback & review.

Rated 5 out of 5 stars

Very quick response to an issue.

Very quick response to an issue I had, help and support was instant via WhatsApp with my issue resolved within minutes.
Great service 👍

30 April 2026
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Reply from waEV-charge

Thank you Gary, we really appreciate your feedback & review.

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