Happy with cold/heater functions to early to tell air purification. Remote fiddly no L. M.H.setting for heating (buttons) Display restricted viewing on base. Better on unit. Fan fixed in position but... See more
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Vortex Air is the UK’s bladeless fan specialist. Heating, cooling and purifying features. It’s available in 11 different colours to suit your unique home interior. 2 year warranty and arrives with UK next day delivery.
Contact info
Vortex Air, Burnham Business Park, CM0 8TE, Burnham-On-Crouch, United Kingdom
- 01621767949
- Info@vortexair.co.uk
- vortexair.co.uk
Replied to 24% of negative reviews
Typically replies within 1 week
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Excellent products but even better Service
Excellent products but even better service. Ordered 2 Vortex Air Pro Plus fans and the delivery was within 2 days which is brilliant. On unboxing we could see the quality was excellent, the functions are great and the operation is quiet and smooth.
We had a little issue with one of the fans, and got in contact with their customer support, and got a response within a few hours. A day later we had the fan replace and was kept updated throughout. Its a rare find these days to find a company so customer focussed and wants to ensure the customer is satisfied above anything else. A huge shout out to Ros for the great support.
We now get to enjoy our new fans, which are brilliant, and when the bad weather comes around again we can enjoy the heat function, which we have already tested and is also great.
Thanks Vortexair

Reply from Vortexair
Its a well made & very good product
Its a well made & very good product.
Heats room in no time

Reply from Vortexair
The only place to look
Got an absolute bargain on two of the vortexair. I wasn’t sure how the quality was going to be, but I’m pleasantly surprised & very impressed. Even without the offer, the fans are a good price, especially when compared to another certain brand!
They have 10 blower settings, temperature control, oscillate & a timer. I also didn’t realise they blow heat as well as cold air.
I was kept up to date from order to delivery, which was only 5 days in total.
I’m also impressed that the company reaches out to you not only to thank you for your order but also, once received, they reach out again to make sure you’re happy with their product.
If you’re looking for a good quality fan, this company has to be the first & last place you look.
All in all, buyer experience & quality of products are, in my opinion, second to none……Thanku Vortexair & Jules.😻

Reply from Vortexair
I contacted vortex on a Tuesday to see…
I contacted vortex on a Tuesday to see if I could purchase a replacement part
By Wednesday my query had been dealt with and the replacement base was in the way free of charge
To say I was super impressed is an understatement- I have had my vortex pro a couple of years and it was only an accident that caused the damage
The fan/ heater is useful all year round during summer heater for the other 50 weeks of the year
It is economical to run looks great and packs a punch hot or cold
It was purchased as a replacement for the mega expensive other brand and is in my opinion superior
Many thanks to Ros and the warehouse at vortex

Reply from Vortexair
This is the second vortexeir pro fan…
This is the second vortexeir pro fan I've ordered in a few day's so I'm hoping it will do its job when the heat arrives

Reply from Vortexair
Quick and efficient!
Quick, efficient service with good updates on delivery, extremely happy with fan!

Reply from Vortexair
2nd product purchase
2nd product purchase - very pleased with the first and wanted another

Reply from Vortexair
Packaged really well and product far…
Packaged really well and product far better than expected, the fan covers a large area and very powerful so looking forward to being cool in the summer ☀️

Reply from Vortexair
Good product and service
Easy to order, prompt delivery, instructions clear, works well so far.

Reply from Vortexair
Perfect
Fast free delivery, product is exactly as described and expected. I’m very happy! I have cats and a dog and this is very pet friendly. It’s energy efficient and so quiet, it’s perfect. Also in black and purple, it’s appealing to the eye. Would recommend 100%!!!

Reply from Vortexair
My friend has 2 vortex fan's and I was…
My friend has 2 vortex fan's and I was told that they where great buy

Reply from Vortexair
A good product
A good product, which was delivered the next day.
The fan is a well made, robust unit.
Is really good value and compares well with more expensive better known fans.

Reply from Vortexair
This is the third Vortex fan/heater we…
This is the third Vortex fan/heater we have and we absolutely love them. The cooling fan is amazing and the heater is so powerful we dont need the central heating on. Very pleased.

Reply from Vortexair
I love my new fan
I love my new fan! So happy with this purchase, once ordered it arrived within 24hrs!! I would highly recommend these fans.

Reply from Vortexair
Fast delivery
Fast delivery, items well packaged. The fans do as stated and feel and look good quality

Reply from Vortexair
Love my Vortex water filtration unit
Love my Vortex water filtration unit. It’s easy and efficient to use and I’ve had great service from the team. I have also purchased a fan and other accessories. I would highly recommend Vortex. Thanks

Reply from Vortexair

Reply from Vortexair
A product worth purchasing
Delivery was on time and I was kept informed at each stage. The Vortex Pro Plus is aesthetically beautiful. I have not used it a lot as yet but it is quiet and provides heating and cooling quite efficiently. I also like the personal emails received from Jules.

Reply from Vortexair
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