VoiceMap Reviews 

132
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the team members for their exceptional helpfulness, guidance, and professional approach throughout the entire process. Many people highlight the staff's patience, expertise, and dedication, noting how these qualities made their experience smooth, enjoyable, and largely stress-free. The service itself is frequently described as simple, intuitive, and highly efficient, allowing users to easily navigate the content creation process. Consumers particularly appreciate the creative input and meticulous audio editing, which consistently transforms basic content into a professional and rich listening experience.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, helpfulness,... See more

User experience

People report positive experiences with the user experience, often describing it as smooth, easy, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the team's... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely love developing self-guided tours, and working with VoiceMap has been fantastic! After years of working on my own, having a professional team that checks, corrects, and helps has been pri... See more

Rated 5 out of 5 stars

Fantastic experience working on my latest Voicemap audio tour. Stephan Delport is a brilliant editor who takes enormous care to get the timing and text absolutely right. And Olivia Smith added the cre... See more

Rated 5 out of 5 stars

The team really helped me out building the tour and provided usefull guidance and feedback. Stephan did a great job helping me complete the tour and Olivia made the raw sound samples sound really prof... See more

Rated 5 out of 5 stars

A friend recommended this service to me and it was exactly what I needed for a project I was working on in my home town. It was a lifesaver and made everything look very professional and advanced. You... See more


Company details

  1. Web Collaboration Platform
  2. Media Company
  3. Tour Operator

Written by the company

VoiceMap makes audio tours easy and accessible. It has a beautifully simple tour app, a straightforward publishing tool, and a team of helpful editors.


Contact info

4.8

Excellent

TrustScore 5 out of 5

132 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(132)

42 reviews in the last 12 months

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Rated 4 out of 5 stars

This is a good app

This is a good app. It mostly worked very well, but our party had a few suggestions. We used audio tours twice in Quebec City. Both were interesting. The issues we had were minor but…
*The starting point was pictured but we couldn’t find the directions or address (an email to Voicemap team got us a prompt answer.)
*The street names are in French and sometimes we didn’t fully understand which street was being named. By the time we figured it out, we had missed some of the narration, and we couldn’t figure out how to back up. If it was easy to rewind, that would be helpful.
* We wished there was silence between all stops on the tour. We found it difficult to navigate and listen at the same time.
Overall, this app and tours are very reasonably priced and have the advantage of using it whenever we wanted, stopping for lunch, etc. and then resuming. We would use it again, but we would keep our phones in hand and pause frequently. I guess there’s a slight learning curve..at least for us!

4 July 2023
Unprompted review
Rated 5 out of 5 stars

This is incredible technology

This is incredible technology! Creating a tour myself was so much better and affordable than the thousan$ required from other companies. The guidance provided was priceless.

19 June 2023
Unprompted review
Rated 5 out of 5 stars

VoiceMap is great

VoiceMap is great: it's a brilliant idea and it has an almost endless amount of excellent content, growing day by day.

12 June 2023
Unprompted review
Rated 5 out of 5 stars

We had a few hours in Venice

We had a few hours in Venice , we ve been there before and had done all the big tourist sites but didn’t want to waste this time wandering aimlessly and didn’t think we d have the time to go far from st marks . This tour was ideal . Eria pointed out things we would have never noticed and knew nothing about. The length of the tour was prefect , giving us time for lunch and a bit of shopping before returning to our ship. Please Eria , do some more tours , off the beaten track , my favourite parts of Venice , so I d have an excuse to go back

8 June 2023
Unprompted review
Rated 5 out of 5 stars

Great experience

I use VoiceMap both as listener and tour creator, it is practical, fun and especially the latest app version is very user-friendly. There is also a great professional team behind the scenes. I definitely recommend it.

8 June 2023
Unprompted review
Rated 5 out of 5 stars

Great Experience

I created a tour with voicemapp and the process was incredibly smooth with clear guidance the whole way. My expectations were managed well and I'm very pleases with the final product.

11 May 2023
Unprompted review
Rated 5 out of 5 stars

Great app and amazing support!

The voicemap team and Alicia in particular were helpful, professional, patient, supportive and kind. The creative process was simple and at any point I could ask for help and receive an immediate answer. The part I enjoyed the most was testing the tour and using the voicemap app. I can't wait to go on holiday myself and listen to a tour on it!

28 April 2023
Unprompted review
Rated 5 out of 5 stars

Voicemap made my experience delightful

Voicemap made my experience easy and seamless. Gary and the team put a tremendous amount of effort into the project which made the process very comfortable and user friendly. I cannot thank him and the Voicemap team enough for all their patience and hard work. It was a pleasure. Cheers Gary. :-)

18 April 2023
Unprompted review
Rated 5 out of 5 stars

Great team selection by Voicemap.me

,
Many thanks to both of you.
I believe I have achieved a good story thanks to Alicia and Gary's language and technical support.
[ [ [ I'm rewarded by knowing I have left here significant knowledge of present day Stockholm, Sweden and a bit of our history to our current and future generations. ] ] ]
Thanks for being there all the time (available) It was an honor to work with you.
WGM

14 April 2023
Unprompted review
Rated 5 out of 5 stars

It is difficult to put in words how…

It is difficult to put in words how fundamental Alicia's and Gary's work has been.. they helped me with patience, enthusiasm and resilience throughout the process.
My tour would not be out there without their commitment.
I'll work with them again and again and again.
Highly recommended

31 January 2023
Unprompted review
Rated 5 out of 5 stars

First time tour

Making my Madrid river tour was the first time working with this kind of technology, the tutorials were super useful and explained things clearly. You also have a real person to talk to and ask any questions which is invaluable. Once you've got your head around the mapping technology, it's fairly easy to create the tour, the step by step process is relatively idiot proof! If you have a tour in mind, or even a pre-written one, it's a great way to make some passive income.

31 January 2023
Unprompted review
Rated 5 out of 5 stars

Creating and selling online audio tours on VoiceMap is a blast

I've been working with VoiceMap for years now and I'm thrilled about their process. Creating and selling online audio tours on VoiceMap is a blast. They help out with the editing, guide you from ideation to publication, and keep everything running smoothly, so I don't need to worry about anything and make more time to delivering awesome guided tours in Tel Aviv, Israel.

24 January 2023
Unprompted review
Rated 5 out of 5 stars

Great experience overall

Great experience overall

I recently created a tour using VoiceMap, and the overall experience was great. Really friendly and helpful staff, who were quick to respond to any queries. The app also works really well. Highly recommended!

4 December 2022
Unprompted review
Rated 5 out of 5 stars

They are getting better and better

I did an audio-tour with VoiceMap in 2014. Then, in 2022 I updated it and did a new tour. It has gotten so much easier in the meantime! The staff is extremely helpful and the creation and recording of the tour was simple, fun, and professional. I'm 100% happy with the outcome, and I am looking forward to creating more tours.

17 November 2022
Unprompted review

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