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Rated 5 out of 5 stars

I've been ordering from Vitafy for many years now and have always had perfect service. Highly recommended!

Rated 4 out of 5 stars

I like vitafy very much! The deliveries have been quick and correct so far. I order in switzerland and the shop has a good price-performance ratio. But in Nov. 21 i received a Blueberry-Cheesecake W... See more

Rated 3 out of 5 stars

Dear Vitafy Team the pckage arrived and one glas of the 4 I had ordered is broken! With the ampunt that no sugar options are priced I would expect better packaging or at least a breakable lbel on th... See more

Rated 5 out of 5 stars

Delivery time is fine, no extra cost at customs or anything like it. I like the products and the bulk(y) packaging.

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4.3

Excellent

TrustScore 4.5 out of 5

725 reviews

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Replied to 50% of negative reviews

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Rated 2 out of 5 stars

Broken items

The delivery was fast, but some items inside of the box where broken. And all the products were in the mess.

17 November 2021
Unprompted review
Rated 2 out of 5 stars

Worst packaging method

No complaint about the products, but the worst packaging method ever: each individual piece ordered came in a separate box. (I ordered small items that would have easily fit in one box). I ended up with a pile of boxes in front of my door while ordering tea..Not to mention the flyers each contained.

26 October 2021
Unprompted review
Rated 4 out of 5 stars

Good selection of products

Good selection of products, but often products aren't fully labelled, e.g. they often miss the gluten-free label. That makes searching for them hard as you either already have to know the product or have to read each ingredients listing to find matching products.

20 September 2021
Unprompted review
Rated 2 out of 5 stars

delivery and packaging

the package took about two weeks to arrive and the Xucker i ordered was broken inside the package. everything was covered in it and it made a big mess.

23 August 2021
Unprompted review
Rated 5 out of 5 stars

i was not there the first time

i was not there the first time, but then, the second time it was very fast - they put the delivery exactly at the place i was writing them in the papar, i filled out ! THANK YOU!

16 August 2021
Unprompted review
Rated 1 out of 5 stars

Incomplete Order - Difficult Support

For the second time I received and incomplete oder. The support is not very easy to contact in oder to correct the problem. The last time this happened it took several phone calls to correct. This may be the last time I order from Vitafy.

13 August 2021
Unprompted review

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