I've been ordering from Vitafy for many years now and have always had perfect service. Highly recommended!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I like vitafy very much! The deliveries have been quick and correct so far. I order in switzerland and the shop has a good price-performance ratio. But in Nov. 21 i received a Blueberry-Cheesecake W... See more
Dear Vitafy Team the pckage arrived and one glas of the 4 I had ordered is broken! With the ampunt that no sugar options are priced I would expect better packaging or at least a breakable lbel on th... See more
Delivery time is fine, no extra cost at customs or anything like it. I like the products and the bulk(y) packaging.
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super Shop Top!
Good quality product
Good quality product! quick delivery (within 3 days to Switzerland).
Good experience. Delivery came very late. Was with not aware that on this Swiss site the goods are delivered from abroad. Too long waiting time.
Good experience.
Broken items
The delivery was fast, but some items inside of the box where broken. And all the products were in the mess.
Quick and nice delivery service
Quick and nice delivery service, now I will testing the products in self, but since my before experience, these will be good by sure!
Good products, good prices and speedy delivery
Good products, good prices and speedy delivery.
Quality products, fast shipping, fair prices.
Always appreciate doing business with Vitafy - great products, quick shipping, good prices, and frequent discount codes offered. Thanks!
Worst packaging method
No complaint about the products, but the worst packaging method ever: each individual piece ordered came in a separate box. (I ordered small items that would have easily fit in one box). I ended up with a pile of boxes in front of my door while ordering tea..Not to mention the flyers each contained.
Good selection of products
Good selection of products, but often products aren't fully labelled, e.g. they often miss the gluten-free label. That makes searching for them hard as you either already have to know the product or have to read each ingredients listing to find matching products.
Great products
Vitafy has a lot of awesome products. I received my order just in time and the items are really great 😋
I received my package in great…
I received my package in great conditions but I was not sure when they where coming because I didn’t get any confirmation of the shipping
All the rest is great
excellent :)
Shiping in tieme 👍
Shiping in tieme 👍
I'm realy happy evry tieme i orde from VITAFY . Shiping in tieme, Good Quality 👍
delivery and packaging
the package took about two weeks to arrive and the Xucker i ordered was broken inside the package. everything was covered in it and it made a big mess.
The products are very good and well…
The products are very good and well packed.
The delivery was fast and they made sure that someone was at home.
i was not there the first time
i was not there the first time, but then, the second time it was very fast - they put the delivery exactly at the place i was writing them in the papar, i filled out ! THANK YOU!
Incomplete Order - Difficult Support
For the second time I received and incomplete oder. The support is not very easy to contact in oder to correct the problem. The last time this happened it took several phone calls to correct. This may be the last time I order from Vitafy.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








