While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I've been ordering from Vitafy for many years now and have always had perfect service. Highly recommended!

Rated 4 out of 5 stars

I like vitafy very much! The deliveries have been quick and correct so far. I order in switzerland and the shop has a good price-performance ratio. But in Nov. 21 i received a Blueberry-Cheesecake W... See more

Rated 3 out of 5 stars

Dear Vitafy Team the pckage arrived and one glas of the 4 I had ordered is broken! With the ampunt that no sugar options are priced I would expect better packaging or at least a breakable lbel on th... See more

Rated 5 out of 5 stars

Delivery time is fine, no extra cost at customs or anything like it. I like the products and the bulk(y) packaging.

Company details


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

725 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

the last order

Packaging was not as expected. The containers almost broke open. Since the prices are better at another shop, I will not place another order.

21 March 2022
Unprompted review
Rated 1 out of 5 stars

Product received with protection seal opened

Although Vitafy has a large offer of products, it's the 2nd time I receive products with issues on the protection seal. Firs time it was partially opened! 2nd time my Glutamine came without it and I know the products from Optimum Nutrition come with it. It seems the product was opened and maybe used before and I won't use it! This doesn't give a trustful impression. I'm still waiting for their feedback about replacement with the protection seal or reimbursement!

31 January 2022
Unprompted review
Rated 4 out of 5 stars

I like vitafy very much

I like vitafy very much! The deliveries have been quick and correct so far.
I order in switzerland and the shop has a good price-performance ratio. But in Nov. 21 i received a Blueberry-Cheesecake Whey-Protein instead of a chocolate flavoured (not so cool) ...and now i in Jan. 22 i received a t-shirt in small instead of medium size. even though i'll order further on at vitafy 'cos of great prices and combos.

23 January 2022
Unprompted review
Rated 1 out of 5 stars

Very bad logistics

I ordered in Switzerland, because of time and short delivery ways. Then I saw that my order was transferred to Germany. I could have ordered there directly for less money. My order was stored in Germany from the 23rd to the 28th. So I did not receive the order for Christmas.
I ordered a small product but it was packed in a large parcel. This is a large waste of material. I will never order at Vitafy again.

29 December 2021
Unprompted review
Rated 3 out of 5 stars

2 things to improve

2 things to improve: packaging was a bit damaged, but
just nearly open. For payment: QR Code or payment
slip for e-banking scan was missing - had to punch in
IBAN number etc manually !!

17 December 2021
Unprompted review
Rated 4 out of 5 stars

Vitafy is my shop of choice for fitness…

Vitafy is my shop of choice for fitness supplements. I was slightly disappointed with the selection this time. Not many low carb options, only one keto fuel brand and the high absorption magnesium supplement from Doctors Best was not available. All in all still 4 starts with 5 stars delivery. I will keep using Vitafy.

10 December 2021
Unprompted review
Rated 3 out of 5 stars

Too long delievery

The last delivery has dured 12 days which is not a very good perfomance. Hopefully the next order will be better...
Before the delivery was okay.

10 December 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look