Vitable Reviews 1,143

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and the noticeable benefits they experience, such as improved energy levels and overall well-being. Many appreciate the convenience of the personalized daily sachets, which simplify their health routine and make it easier to stay consistent. The user-friendly website and the helpful, responsive customer service team are also frequently highlighted as excellent. However, some customers have expressed dissatisfaction with the ordering process and subscription model, citing concerns regarding billing and cancellation procedures. A few people also mentioned issues with the packaging, finding it hard to open, and some were unhappy with the taste and smell of certain products.

What people talk about most

Product

Clients share positive opinions on product quality and convenience. Many reviewers appreciate the... See more

User experience

Consumers find the user experience to be largely positive, highlighting the convenience and ease of use. Many... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the high quality of the vitamins,... See more

Order

Reviewers highlight ambiguous aspects of order. While some customers found the ordering process easy and... See more

Customer service

People report positive experiences with customer service. Many customers praise the lovely, excellent, and... See more

Based on these reviews

Rated 5 out of 5 stars

Really awesome service. Products received quickly and in great eco friendly packaging. Love Vitable products, no marketing spin, just strong science, quality products that do what they say they do and... See more

Company replied

Rated 5 out of 5 stars

Update: I received a really lovely email from Vitable, who have helped me understand what occurred - a once off error - and offered a helpful resolution. Really excellent customer service, which... See more

Company replied

Rated 5 out of 5 stars

Vitable makes life so much more easier when it comes to taking daily vitamins. The fact that it comes in little sachets, that makes life so much easier with little kids and school drop offs. With so m... See more

Company replied

Rated 5 out of 5 stars

Vitable make it so easy to take my supplements daily the daily little bags are so easy to use. Using the website I can change my supplements when needed. This has saved me money and time not purchasin... See more

Company replied


Company details

  1. #8 of 20 best companies in Vitamin and Supplements Store

About Vitable

Written by the company

Vitable Vitamins

Personalised Daily Vitamin Packs

Good nutrition is everything, so we made it easier:

1. Take your free health assessment on www.vitable.com.au

2. Get your personal recommendation based on your health goals, lifestyle and diet

3. Receive 30 daily personalised packs of vitamins & supplements at your doorstep!

Website
Take our quiz
Discover our products

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Clear Mind, Calm Energy: Why Vitable Has Transformed My Wellness Routine"

I've been using Vitable tablets for nearly two weeks, and the results have been genuinely impressive. The most noticeable change is my response to stress—I feel a clearer, more balanced mindset that allows me to approach challenges with calm and ease. Additionally, I’ve experienced a boost in my energy levels, which has been truly refreshing.

Every aspect of the Vitable experience is thoughtfully designed, from the personalized booklet that explains each tablet to the convenient, user-friendly packaging. Vitable has made daily wellness both accessible and enjoyable. I’m thrilled with my progress so far and look forward to making Vitable a lasting part of my routine!

27 October 2024
Unprompted review
Vitable logo

Reply from Vitable

Hi Alison,

Thank you for such a thoughtful review! We're thrilled to hear about your Vitable experience and excited to support you on your journey ahead!

Jacinta, Customer Care

Rated 5 out of 5 stars

Vitable has been awesome!

The communication was really good and the vitamins have been working really well! I love that they are personalized for me better than the normal brands at chemists!

30 September 2024
Unprompted review
Vitable logo

Reply from Vitable

Hi Bethany,

Thank you so much for your lovely review! So glad to hear you’re enjoying our personalised vitamins 😊

Jacinta, Customer Care

Rated 5 out of 5 stars

I love how personalised it it

I love how personalised it it, how aesthetic the container is on my bench top and how much information I receive on all the vitamins I’ve selected

16 October 2024
Unprompted review
Vitable logo

Reply from Vitable

Hi Ally,

Thanks so much for your review! So glad to hear you're loving Vitable :)

Jacinta (Customer Care)

Rated 5 out of 5 stars

So good so far

So good so far! Getting all the things I was lacking and hoping to improve ✨ love it!

4 October 2024
Unprompted review
Vitable logo

Reply from Vitable

Hi Kiera,

Thanks so much for sharing your positive feedback! Glad to hear you're loving Vitable 💚

Jacinta, Customer Care

Rated 4 out of 5 stars

Well designed user experience and…

Well designed user experience and product. The price is also reasonable

30 September 2024
Unprompted review
Vitable logo

Reply from Vitable

Hi Jayden,

Thank you for your review! We're glad to hear your positive feedback.

Jacinta, Customer Care

Rated 5 out of 5 stars

This is the best and easiest thing ever…

This is the best and easiest thing ever !!
I wish I had of gotten them sooner quality in the vitamins is amazing and the extra little collagen powder has been a game changer love it don’t knock it till you try it

1 July 2024
Unprompted review
Vitable logo

Reply from Vitable

Hi baaskandco,

Thank you for your glowing review!

We're so glad to hear you're loving the vitamins and the collagen powder – it's great to know it's made such a difference for you. And yes, sometimes it’s all about giving new things a try! If you ever need anything or have any questions, we’re here to help!

Jacinta, Customer Care

Rated 5 out of 5 stars

Enjoying it

I loved the concept and enjoyed even more the packaging and my vitamins. Glad I discovered your service

20 September 2024
Unprompted review
Vitable logo

Reply from Vitable

Hi Lidia,

Thank you for your kind words!

We're thrilled to hear that you're loving the concept, the packaging, and especially your vitamins. It means a lot to us that you're enjoying the experience – we're here whenever you need us!

Jacinta, Customer Care

Rated 5 out of 5 stars

I like your product and the service you…

I like your product and the service you provide.

2 September 2024
Unprompted review
Vitable logo

Reply from Vitable

Hi Gabby,

Thank you for sharing your positive feedback! We're happy to hear you're enjoying both the product and our service.

Jacinta, Customer Care

Rated 5 out of 5 stars

Very happy with my first order

Very happy with my first order. I'm already feel better since starting my vitamin concoction. Will definitely be continuing with your services.

4 September 2024
Unprompted review
Vitable logo

Reply from Vitable

Hi Julia,

Thanks so much for sharing! We're really happy to hear your first order is already making a difference for you. Looking forward to continuing this journey with you!

Jacinta, Customer Care

Rated 5 out of 5 stars

Really love the packs

Really love the packs. They are super handy and convenient for a busy lifestyle.
Especially love how I have no sugar cravings anymore.

6 September 2024
Unprompted review
Vitable logo

Reply from Vitable

Hi Ashleigh,

Thanks so much for the great feedback! We’re glad to hear the packs fit so well into your busy routine and that they've helped with your sugar cravings – that's awesome! 😊 Keep up the great work!

Jacinta, Customer Care

Rated 5 out of 5 stars

Highly recommend

The quiz was easy, delivery was good, on time, I'm feeling much better. App is easy to use. All round very impressed.

30 August 2024
Unprompted review
Vitable logo

Reply from Vitable

Hi Jade,

Thank you for the awesome review! We're so glad you had a smooth experience with the quiz, delivery, and the app. It's great to hear you're already feeling better – we’re here to keep it going strong! 😊

Jacinta, Customer Care

Rated 5 out of 5 stars

Viable makes me feel so organised and I…

Viable makes me feel so organised and I never forget to take my vitamins.
I love the range available everything you need in the one place and the help to find what's right for you.

26 August 2024
Unprompted review
Vitable logo

Reply from Vitable

Hi Kristin,

Thank you for your lovely feedback! 🌟

We're so happy to hear that Vitable has helped you stay organised and on top of your health routine.

Rated 3 out of 5 stars

My packages are not consistent

My packages are not consistent, some of my daily package was open when I open the delivery.

18 August 2024
Unprompted review
Vitable logo

Reply from Vitable

Hi Jamie,

Thank you for bringing this to our attention and sorry to hear this. I've reached out to you via email with a resolution.

Hope to hear from you soon.

Jacinta, Customer Care

Rated 1 out of 5 stars

Multiple delivery issues

Completed my order, looked good and thought I’d order months in advance. Tracked my order, ended up getting delivered to a completely different address. Double checked my delivery address, nope my address down. Benefit of the doubt as deliveries sometimes go wrong. Next package, delivered to wrong address again.

17 May 2024
Unprompted review
Vitable logo

Reply from Vitable

Hi Aaron,

Thank you for bringing this to our attention and for taking the time to speak with me on the phone. I'm glad that we were able to get to the bottom of this and resolve it for you.

Regarding your first order, it appears the package wasn't collected from the post office in time, resulting in it being returned to us. I can confirm that the full amount has been credited to your account. I also see that your second order was successfully collected from the post office this time, which is great news!

I hope this resolution meets your expectations and we look forward to your continued support in the future. Please don't hesitate to reach out if you have any further concerns.

Jacinta, Customer Care

Rated 5 out of 5 stars

Gradually this vitamin turned my…

Gradually this vitamin turned my physical and mental health so much better i feel so much relax and energetic all the time. And my sleeping routine and bowel movements are so much healthier.

1 August 2024
Unprompted review
Vitable logo

Reply from Vitable

Hi Thushan,

Thank you so much for sharing your experience!

We're thrilled to hear that Vitable has made such a positive impact on your health and well-being.

Jacinta, Customer Care

Rated 3 out of 5 stars

Make sure you always pause your…

Make sure you always pause your subscription when you're not sure when you want it to come next. I used the delay option and forgot to keep track of it. Suddenly you get the charge in your account and there is nothing you can do to cancel it. I messaged straight away when I saw the charge and even tho the order had not been shipped they won't cancel it. I've got now a 2 months pack worth $95 dolars that can't be cancelled and unfortunatelly, I'll just waste it as I'm no longer taking these vitamins. I wish they had notified/reminded me before sending to production to give me the chance to change it before it was too late.
Other than that, I love the compostable individual package and the option to personalise the quantities and vitamins you're taking on the app.

31 July 2024
Unprompted review
Vitable logo

Reply from Vitable

Hi Priscila,

Thank you for taking the time to share your experience with us.

You can absolutely choose to pause instead of delaying your upcoming orders! Our policy requires that any changes or pauses to subscriptions be made before the cut-off date to prevent orders from being processed and shipped. This cut-off date is in place to ensure timely production and delivery of your personalised vitamins.

Thank you kindly for your positive feedback on our compostable packaging and ease of personalising each order. We're glad to hear you enjoyed this experience!

If you have any questions or feedback, please don't hesitate to reach out to us.

Jacinta, Customer Care

Rated 5 out of 5 stars

Great service!

The Vitable team was quick to respond my doubts and rectify any issues raised. Thank you!

24 July 2024
Unprompted review
Vitable logo

Reply from Vitable

Hi Marissa,

Thank you kindly for sharing feedback about your experience. Glad to hear everything was resolved quickly for you!

Rated 5 out of 5 stars

Very fast response

Very fast response, and very helpful

24 July 2024
Unprompted review
Vitable logo

Reply from Vitable

Hi Kayi,

Thank you for sharing your feedback! We appreciate it and are always happy to help!

Rated 5 out of 5 stars

Such a clever idea

So convenient and easy and such a great idea

20 July 2024
Unprompted review
Vitable logo

Reply from Vitable

Hi Shan,

Thanks for your positive feedback! :)

Jacinta, Customer Care

Rated 5 out of 5 stars

Easy, efficient and fast

With my ADHD it makes remembering to take my vitamins an absolute struggle. Having them packages so conveniently has helped greatly! I simply sit my car keys on top and grab one on the way out ☺️

19 July 2024
Unprompted review
Vitable logo

Reply from Vitable

Hi Taylor,

We loved reading your review - thank you for sharing! So pleased to hear Vitable has been such an easy addition to your routine!

Jacinta, Customer Care

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look