Eyebou (Visioneboutique) 

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See what reviewers are saying

Rated 3 out of 5 stars

This website provides great customer service and super fast shipping... however unfortunately the sunglasses they sell are fakes. I purchased a pair of Quay Australia sunnies exactly the same as a p... See more

Company replied

Rated 4 out of 5 stars

Trial contacts arrived within a couple of days- cute packaging! Could pause subscription on the website without a hassle. I had ordered their Vitamin Contacts- the first few days, the contacts start... See more

Rated 1 out of 5 stars

Horrible website .. no tracking number for shipment visibility.. I don’t even know if they are planning to ship my order anytime soon

Company replied

Rated 1 out of 5 stars

The monthly rip very quickly and now I have a scratched eyeball because one ripped

Company details

  1. Glasses Store
  2. Sunglasses Store

Information provided by various external sources

The contact lens subscription service in Europe and the first in the Middle East.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Second time this happened-Defected Anesthesia and Bella lense

Second time this happened. I ordered 2 boxes of Anesthesia Mar and one of the lenses came ripped so I paid so much for just one pair because I had to use one from the other box and throw that one away. I am very disappointed. I order from here a lot but two times this happened really wasted my money.

18 August 2019
Unprompted review
Eyebou (Visioneboutique) logo

Reply from Eyebou (Visioneboutique)

Dear Dina , Thank you for purchasing from our website. we’re terribly sorry to hear of this. Typically Anaesthesia provide great quality products but we’ll be paying extra careful attention to make sure none of their products are in below excellent condition. And for any coming issue please contact us through our email support@visioneboutique.com or contact us on +965 22 45 1468
We’ll be follow up with you privately to compensate.

Rated 5 out of 5 stars

I love it

I love it is amazing

1 August 2019
Unprompted review
Eyebou (Visioneboutique) logo

Reply from Eyebou (Visioneboutique)

Thanks a lot for purchasing from our website and we really appreciate your lovely review for us .

Rated 5 out of 5 stars

Brilliant service.

Brilliant service.

Highly recommended.

21 July 2019
Unprompted review
Eyebou (Visioneboutique) logo

Reply from Eyebou (Visioneboutique)

Thank you for purchasing from our website and we really appreciate reviewing us .

Rated 5 out of 5 stars

Excellent and Fast Service

Excellent and Fast Service , Genuine Products . Special thanks to my Delivery Guy Mr Angelo the excellent customer service.

13 July 2019
Unprompted review
Eyebou (Visioneboutique) logo

Reply from Eyebou (Visioneboutique)

Thank You Sir for purchasing from our website, you really made Mr. Agnelo's day with your lovely words.

Rated 5 out of 5 stars

nice

nice, and classy

12 July 2019
Unprompted review
Eyebou (Visioneboutique) logo

Reply from Eyebou (Visioneboutique)

Thank you for purchasing from our website, we really appreciate your beautiful review.

Rated 5 out of 5 stars

Great product and service

Great product and service. Delivery was ULTRA fast!!!

4 July 2019
Unprompted review
Eyebou (Visioneboutique) logo

Reply from Eyebou (Visioneboutique)

Thanks for your review dear, Can't wait for your next purchase.

Rated 5 out of 5 stars

I really like the package 📦 😍

I really like the package 📦 😍
And the fast replies to the customers.
Good services and the employe was so nice to me.
It’s my first time to order from vision Boutique and sure it would not be the last.

Thank youuuuu so much
Appreciated ❤️❤️

25 June 2019
Unprompted review
Eyebou (Visioneboutique) logo

Reply from Eyebou (Visioneboutique)

Thank you, dear Esraa, We are happy to please you and can't wait for your next purchase.

Rated 5 out of 5 stars

Good communication..good…

Good communication..good packaging..good products.. got to know about this website from a friend..

21 June 2019
Unprompted review
Eyebou (Visioneboutique) logo

Reply from Eyebou (Visioneboutique)

Thank you Dr. Gihad for your purchase from our website, Can't wait for your next purchase dear.

Rated 5 out of 5 stars

Professional

11 June 2019
Unprompted review
Eyebou (Visioneboutique) logo

Reply from Eyebou (Visioneboutique)

We really Appreciate your review, Can't wait for your next purchase.

Rated 5 out of 5 stars

Perfect Experience

The sunglasses I ordered were perrrrrfect! Beautifully packed , came by aramex , I loved it. They also cared to call that the shipment was delayed due to Eid holidays, but it was totally understood. Will definitely order again

10 June 2019
Unprompted review
Eyebou (Visioneboutique) logo

Reply from Eyebou (Visioneboutique)

Thanks a lot, Ms Ayat for this amazing review, We really appreciate it and can't wait for your next purchase.

Rated 5 out of 5 stars

I Would like tob thank Sara in customer…

I Would like tob thank Sara in customer service.
She was awesome. She did every thing possible to help.

7 June 2019
Unprompted review
Eyebou (Visioneboutique) logo

Reply from Eyebou (Visioneboutique)

You made my day dear Jumana, Thank you for purchasing from our website and can't wait for your next one and our next call.

Rated 5 out of 5 stars

As always to online shopping to…

As always to online shopping to delivery it was always superb. Delivery guy was always adaptable. Thank you always.

4 June 2019
Unprompted review
Eyebou (Visioneboutique) logo

Reply from Eyebou (Visioneboutique)

Hello, you're most welcome dear can't wait till your next purchase.

Rated 1 out of 5 stars

Horrible website .

Horrible website .. no tracking number for shipment visibility.. I don’t even know if they are planning to ship my order anytime soon

4 June 2019
Unprompted review
Eyebou (Visioneboutique) logo

Reply from Eyebou (Visioneboutique)

Hello Dear, Your order was sent on the same day of your order and an email was sent with your tracking number. The shipment arrived in the destination country within 3 days but is still with the courier. We will get in touch with them from our side to try and resolve this issue and keep you updated.

Rated 5 out of 5 stars

Amazing product

That was quick I got my shipment withing 2 days amazing

31 May 2019
Unprompted review
Eyebou (Visioneboutique) logo

Reply from Eyebou (Visioneboutique)

Hello Dear, We glad that you receive your order fast, can't wait for your next purchase.

Rated 5 out of 5 stars

Excellent 👌🏻

26 May 2019
Unprompted review
Eyebou (Visioneboutique) logo

Reply from Eyebou (Visioneboutique)

Thank you, Ms Hoda, for purchasing from us we really appreciate your review.

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