Visio Lending Reviews 

This is the first time to dedicate time and energy on a bad review. That means I feel strongly about it. I’ve done 6+ loans with Visio and this last experience was the last time I’ll use them. Disappointed, because John S was amazing to deal with. In my military days the saying was “he’s a stud amongst duds.” Visio always took way too long to complete deals, along with poor communication, high fees, and forcing borrowers to use their title company. But, they were the only game in town. So, I went along with it. This last deal was over the top bad. They’re appraiser came in $70k below actual value (had another appraisal done), and went out of his way to make himself seem “smart.” Visio didn’t budge on making the deal work, and kept my upfront fees. The lack of care for a loyal, long term customer was disappointing. Luckily, there’s other lenders doing the same thing - and they do it faster, cheaper, and value the business. Stay away from Visio.

I closed four loans with Visio My broker was Brandon Tully. He was always quick to respond and very helpfully throughout the whole process. I would most definitely use them again.

Brad White

DO NOT USE THIS COMPANY! Hands down, they are the worst lender I have come across in my 30+ years of buying and selling real estate. If you are a seller, do not sell to a buyer who is using this lender. It took 12 weeks to close a simple real estate transactions. They lack professionalism and communication skills and were deemed the most bizarre lender by the title company. STAY AWAY!

Visio - run, don't walk from them. Their rates are amongst the highest, they talk a good game when they want your sale and after you are locked into their process, welcome to hell on earth!

Absolute lack of professionalism and communication skills, finger pointing at every stage! Different departments make it sound like the problem is elsewhere both within and outside the company. What was originally supposed to be a 30 day loan got extended to 45 days and now I'll be lucky if we close in 60+ days!

Last time I consider Visio was the first and only time!

I am Dealing with a broker there named Jose salcedo. He is absolutely the worst. Does not return calls or emails. I left a phone message and email with Visio telling them I would like to have a another broker on my file and they don’t return any messages either. The funny thing is I have 2 outstanding loans with them and never missed 1 payment to them in 2 years. Just horrible unprofessional company to deal with at this point. Call Lima Capital for better service and rates.

Would not recommend. Spent almost 3 months trying to get them to put a deal together and they came back with an appraisal that was 75% of the value of what my property was appraised at just 3 months ago (prior to renovations). These guys are used car salesmen hacks. Don't buy the "easy to close" BS, this will take longer and waste more of your time than your local bank. Also, their terms are worse than most banks. They have pre-payment penalties, which most banks I work with do not.

This will be the second cash out refinance with Visio Lending and Alex and both have gone smooth. A little follow up was needed but nothing major as encountered with other lending companies. I would recommend refinances with Visio for sure.

Visio stepped in to help us out of a rough situation with another lender. They were always professional and readily available to answer our questions, and kept in contact with us every step of the way, making our refinance as smooth as possible.

Chase was very knowledgeable, and he provided great customer service, by answering all of my questions, addressing all of my concerns and responding to my phone calls and emails in a timely fashion.

Damien

Thanks for everything, they are very nice teem

Greatest help in obtaining my mortgage. Dan is the Best. Stick with him!!!

Visio charges me interest when the money wasn't even in my bank account. It took 5 days for the money to sit in my bank account after the closing. And Visio made me to pay for this 5 days interest

Excellent service. He took care of everything. I will be using him again.

Awesome service. Fast processing. Great to work with.

Very good company. They take care of you and they know what they’re doing. As long as you have your stuff together when they ask for documents, the process is so smooth. I would definitely use them again. They have an in-house underwriting, so I just had to meet a notary to sign paperwork instead of going to the title company. I would definitely use them again! Thanks again!

As always, outstanding and professional service. Also I would like to say I don’t share the same feeling about the title company that was used. The title company took entirely to long to search the title.

Dan

Walked through every portion of the loan process with patience understanding, responsiveness and a high level of professionalism. He is definitely someone I would work with again.

My experience with Visio was Great keep up the good work

Mark made my home purchase super easy! He was very responsive and I would highly recommend Mark Gochenour and Visio!