Megan Davies is pleasant and personable and takes time to explain issues. Clearly very knowledgable and helpful. I have full confidence in the practice. Behind reception sometimes feels a bit chaotic... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Amazing the staff go above and beyond to care and provide the best possible treatment for our fur babies. Could not recommend them enough they are all so lovely and knowledgable from the vets to recep... See more
Unfortunately I had to attend the village surgery with my dog Alfie, not something you want to do.. I emailed them with my request to see a vet, I was seen within 1hr from request. Everyone are s... See more
We have two rescue dogs. Every single visit we make the staff go the extra mile. They are all welcoming, kind and professional. They really care about the dogs. And about us. Our dogs are old now and... See more
Company details
Written by the company
Your Pet’s Health, Our Priority Exceptional Vet Care, Anytime You Need It Experience the care of our multi-award-winning, independently owned and family-run, MEMBERSHIP-ONLY practice, where we offer comprehensive and compassionate care for your pet, with a personal touch. We also understand that your busy schedules can make it hard to remember regular check-ups, vaccines and treatments so we send you regular reminders allowing you to fully enjoy the companionship of your beloved pet. With our members-only practice, you get regular check-ups, parasite protection, and unlimited consultations with our vets or nurses – all included. Our membership ensures your pet receives comprehensive, proactive care, allowing you to focus on the joy they bring into your life.
Contact info
United Kingdom
- villagevip.vet
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
What a wonderful veterinary practice…
What a wonderful veterinary practice this is . It isn’t our normal vets , we are registered here because we have a static caravan locally . We have been a few times over the years , and without exception found it to be an excellent vets with very friendly and professional staff who are an asset to the practice . Service is 1st class and costs are very reasonable indeed 10 out of 10 !
We lost our Beloved Elmo today after…
We lost our Beloved Elmo today after devastating news after X-rays yesterday. Ben the young Vet at Crosby was a credit to the branch and industry. His patience and understanding of the heartache I was enduring from such a young man was inspiring. Thank you Son for making the hardest day of my life bearable.
If you need a place for your pet
If you need a place for your pet, then this is it ! The staff are welcoming and knowledgeable. You get comprehensive information on all aspects of care, which is very reassuring, I felt like our kitten was part of the family.
Nothing worse than an appointment…
Nothing worse than an appointment problem. All sorted without any trouble as is normal with our great team at Village Vets.
My dog Pixie runs into Village Vets…
My dog Pixie runs into Village Vets Formby where she is made very welcome, told she is a cutie and is hand fed liver pate. She is currently receiving K-laser which has made a big difference to her mobility …she especially likes the gentle massage after it !!
Great care and attention was provided when it was needed.
Village Vets has been treating my cat for many years. In the last few weeks she has been seriously unwell. I feared that her end was nigh but due to the great care and attention that she received I think that she is on her way to a full recovery.
Genuine care and kindness
Genuine care and kindness from all the staff.
Excellent service from booking system and online VidiVet which I’ve used in the evening when worried about my pet.
Would not use anyone else
Excellent service
Excellent service, very friendly and knowledgeable staff. Appointment on time. Thank you village vets.
Excellent family-run vets
My cats have been patients here for 6 years. All the vets, nurses and staff are kind, friendly and take the time to really get to know my pets. They don’t push any expensive treatments or extras, and are happy to talk through issues. The app messaging service is very responsive, but equally they can always be contacted by phone. In emergencies, I’ve been able to see them within hours or less. I wouldn’t trust anyone else.
Just great
The staff are friendly and helpful. They remember my dog's name, always happy to see him. The clinic is clean and calm. In the 8 years we've been attending, we have always had the highest level of care
Gold Standard Service
Top quality couldn’t be happier with the service Village Vets provides. They truly are very caring and nothing is too much trouble for them. They take the time to explain everything in clear and understandable language. Gold standard is the only way I could describe them and that applies to everyone you meet from reception to the nurses and vets. Excellent would give more stars if it was possible!
Light, bright, welcoming
Spacious, friendly, welcoming feel as you go in. Separate, closed off area for cats. A real plus. Vets who listen and understand your concerns and treat you like an intelligent human being!!
They love our vet as much as we do!
We have been with Village vets since Tilly was 10 weeks old. Every step of the way the staff have been caring and fabulous, it feels like they love our dog as much as we do. Can highly recommend if you are looking for a vet for your pet.
I can't recommend Marley’s vets enough
I can’t recommend Marley’s vets enough. They always go above and beyond to make both Marley and me feel relaxed and comfortable. Marley gets very nervous going to the vets, but at our last appointment the vet was so patient and kind, taking the time to get to know Marley and help her feel more at ease. It made such a difference seeing how calm and cared for she was. I honestly wouldn’t take Marley anywhere else and would highly recommend them to anyone looking for a caring and understanding vets practice.
We’ve been coming to Village Vets…
We’ve been coming to Village Vets Crosby with our dog since 2018. From the first visit we were made to feel welcome. Every member of staff are professional and very helpful. They take the time to explain everything. Our dog can be nervous but there is no sign of that when she attends for her appointment. Highly recommend this vet practice .
A great reception and service
As always, staff give a great welcome and are clearly motivated and the professional feedback is second to none.
Met with friendly greeting
I was seen in a reasonable time, and on all my visits I was greeted with a friendly reception from all staff and from start to finish my visits always made me feel at ease when obviously anxious over my pets problem.
Caring group of people
You could not find a group of more caring people than at this practice. I have been with them for over 50 years and they just get better each year. They make you feel special and look after their visitors equally whether pet or owner. They explain everything as the visit continues and never rush you. All the staff seem happy in their work and work extremely well together. Thanks all for helping me over the years and recently through a difficult time which seems to be getting better daily!!!!
Excellent Village Vets
We were seen on time. The vet was outstanding and thorough. She explained everything & gave clear instructions about after care. Follow up in 2 weeks was arranged. Blue was very good in the surgery as the vet was so patient and caring.
Reception staff always excellent and very helpful.
VVFormby is always friendly and professional!
VVFormby is always friendly and welcoming,Vets and Nursing staff establish great relationships with our dogs and indeed all dogs
They are very professional and thorough but at the same time sensitive to any apprehension displayed by our dogs
Great team !
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








