Vignette Express Reviews 2,110

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 972 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its speed and efficiency, often highlighting how quickly they received their vignettes. Many found the process to be extremely easy, user-friendly, and without complications, appreciating the convenience of obtaining the service online. However, a significant number of people were dissatisfied with the pricing, noting that the service is considerably more expensive than official government websites. Some reviewers felt that the additional charges, especially for express services, were unnecessary for a digital product. There was also some ambiguity regarding the website, with varying opinions on its clarity and ease of navigation.

What people talk about most

User experience

Customers consistently report positive experiences with the user experience. Reviewers found the website easy... See more

Service

Customers consistently note positive experiences with service, often highlighting its speed and efficiency.... See more

Price

People report negative experiences with price, often finding it to be very expensive. Many reviewers state... See more

Website

Reviewers mention ambiguous feedback about the website. Many customers found the website intuitive, easy to... See more

Response time

Users describe positive interactions with response times. Many customers report receiving their vignettes and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

You were trying to get additional money from me for faster issue of vignette, although it came pretty fast. Classic way of trying to get money out of the customer.

Company replied

Rated 4 out of 5 stars

There are many sites about purchasing the vignette and they all differ in price. I purchased the vignette very easily, you fill out the form and pay, 2 minutes and you receive the vignette

Company replied

Rated 5 out of 5 stars

Easy to sign up and ultra-fast delivery. I signed up for the 'vignette' while approaching the highway and after I realized I had forgotten to book it in advance. The process was really simple, and t... See more

Company replied

Rated 5 out of 5 stars

Easy and quick process. I pulled over at a petrol station services and I'm guessing within 5 minutes I'd entered my registration details and paid . The email saying my vignette has been issued within... See more

Company replied


Company details

  1. e-Commerce Service

Written by the company

Vignette Express is your partner in paying the necessary motorway tolls along the entire route. Every year, millions of tourists buy vignettes online. No queues at toll station - everything is safely online


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Quick and easy

4 March 2026
Vignette Express logo

Reply from Vignette Express

Thank You very much for Your kind review!

We are happy to hear that the process was quick and easy for You. Providing a smooth and efficient experience is always our priority.

We truly appreciate Your trust and wish You a pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your kind feedback!

We’re delighted to hear that everything was fast and convenient for you. That’s exactly the experience we aim to provide.

We look forward to welcoming you again soon!

Vignette Express Team

Rated 5 out of 5 stars

Easy to order

Easy to order! Great job

2 March 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your great review!

We’re glad the ordering process was smooth and straightforward for you. Your feedback truly motivates our team to keep up the good work.

Hope to serve you again soon!

Vignette Express Team

Rated 5 out of 5 stars

Good thanks

Good thanks

2 March 2026
Vignette Express logo

Reply from Vignette Express

Dear Customer

Thank you for your review, If there is anything to improve please let us know!

Hope you will use our services again!

Vignette Express Team

Rated 5 out of 5 stars

It was easy to use

23 February 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback!

We're happy to hear that everything was easy to use and clear. Making the process simple and intuitive is very important to us.

We’d love to welcome you back anytime!

Vignette Express Team

Rated 5 out of 5 stars

Everything was great

23 February 2026
Vignette Express logo

Reply from Vignette Express

We really appreciate your feedback!

It’s wonderful to hear that your experience was excellent. We’re glad everything went smoothly and met your expectations.

Can’t wait to serve you again!

Vignette Express Team

Rated 5 out of 5 stars

Top , Nr. 1

I absolutely love the online vignette service in the Czech Republic. It’s a fantastic feature! The process is very smooth, and I received quick responses and support. Great job

2 March 2026
Vignette Express logo

Reply from Vignette Express

Thank you so much for your wonderful review! 😊

We’re thrilled to hear that you loved our online vignette service, and that the whole process was smooth and efficient for you.

Thank you for your trust, and we look forward to serving you again!

Vignette Express Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Dear Customer

Thank you very much for positive opinion, we're happy to hear that service was perfect. We hope you will use our services again.

Vignette Express Team

Rated 5 out of 5 stars

The speed and ease of purchasing the…

The speed and ease of purchasing the vignette was fantastic.

21 February 2026
Vignette Express logo

Reply from Vignette Express

Thank You very much for Your wonderful review!

We are delighted to hear that You found the purchasing process fast and easy. Providing a smooth and efficient experience is always our goal.

We truly appreciate Your trust and wish You a pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars

Fast service, easy procedures!

Easy Check-out, fast delivery, even on short notice while already on the road.

20 February 2026
Vignette Express logo

Reply from Vignette Express

Thank You very much for Your wonderful review!

We are pleased to hear that the check-out process was smooth and that You received Your vignette quickly — even on short notice while already on the road. That is exactly the convenience we aim to provide.

We truly appreciate Your trust and wish You a safe and pleasant journey.

VignetteExpress Team

Rated 1 out of 5 stars

Had to pay at entering Jesenice tunnel…

Had to pay at entering Jesenice tunnel didnt make any sense to buy 40Euro week +10 extra for just crossing in one day. Very ill system.

28 February 2026
Vignette Express logo

Reply from Vignette Express

Thank You for sharing Your feedback.

We understand that toll systems and pricing structures can sometimes be confusing, especially for short trips. Please note that vignette regulations and pricing are determined by the official motorway authorities, and the weekly vignette is the minimum validity period available for that route.

As an independent service provider, we process and register vignettes according to the official rules in place.

We appreciate Your honest opinion and wish You a safe journey.

VignetteExpress Team

Rated 5 out of 5 stars

Gast and easy

Simpele and fast ordering process.

28 February 2026
Vignette Express logo

Reply from Vignette Express

Thank You very much for Your kind review!

We are pleased to hear that You found the ordering process simple and fast. Providing a smooth and efficient experience is always our priority.

We truly appreciate Your trust and wish You a pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars

super fast service

super fast service, perfect process for my business trip

27 February 2026
Vignette Express logo

Reply from Vignette Express

Thank You very much for Your great review!

We are pleased to hear that the process was smooth and efficient for Your business trip. Providing a fast and reliable service is always our priority.

We appreciate Your trust and wish You a successful and pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars

Simple and efficient service

Simple and efficient service

19 February 2026
Vignette Express logo

Reply from Vignette Express

Thank You very much for Your kind review!

We are pleased to hear that You found our service simple and efficient. Providing a smooth and straightforward experience is always our goal.

We truly appreciate Your trust and wish You a pleasant journey.

VignetteExpress Team

Rated 4 out of 5 stars

Vignette Czech Republic

There are many sites about purchasing the vignette and they all differ in price. I purchased the vignette very easily, you fill out the form and pay, 2 minutes and you receive the vignette

17 February 2026
Vignette Express logo

Reply from Vignette Express

Thank You very much for Your detailed review!

We understand that there are many websites offering Czech vignettes, and pricing may vary depending on the service provided. We are pleased to hear that You found our process simple and straightforward — completing the form and receiving the vignette within minutes is exactly the experience we aim to deliver.

We truly appreciate Your trust and wish You a pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars

Very fast and effective

Very fast and effective

18 February 2026
Vignette Express logo

Reply from Vignette Express

Thank You very much for Your kind review!

We are pleased to hear that You found our service fast and effective. Providing a quick and reliable process is always our priority.

We truly appreciate Your trust and wish You a pleasant journey.

VignetteExpress Team

Rated 5 out of 5 stars

Very fast

I received the vignette very fast

18 February 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback!

We’re happy to hear that you received your vignette so quickly. Providing prompt delivery is very important to us.

We appreciate your trust and look forward to assisting you again in the future!

Vignette Express Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your honest feedback.

We’re pleased that you found the process fast. At the same time, we understand your concern regarding the price. Our fees include the processing service, administrative handling, and immediate electronic delivery to ensure a smooth and secure experience.

We truly appreciate your opinion and hope to assist you again in the future.

Vignette Express Team

Rated 4 out of 5 stars

it was yes it was good

it was ok-fine

23 February 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback!

If there’s anything we could improve to make it even better next time, we’d truly appreciate your suggestions.

We hope to assist you again in the future!

Vignette Express Team

Rated 5 out of 5 stars

Fastest!

It was very nice experience.

15 February 2026
Vignette Express logo

Reply from Vignette Express

Thank you very much for your wonderful feedback!

We’re delighted to hear that you had a very nice experience with our service.

We look forward to serving you again in the future!

Vignette Express Team

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