Vignette Express Reviews 2,405

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 977 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the speed and efficiency of the service, noting that documents were issued and confirmed very quickly, often within minutes. Many found the process extremely easy and user-friendly, appreciating the clear and manageable website interface. The overall service is described as excellent, with people expressing high satisfaction and a willingness to recommend it to others. However, some people were dissatisfied with the pricing, finding the processing fees excessive compared to the actual cost of the vignette. Reviewers also mentioned concerns about extra charges for faster service, considering it unnecessary for a digital product that is inherently quick.

What people talk about most

User experience

People report positive experiences with user experience, highlighting the quick and straightforward... See more

Service

Users describe positive interactions with service, highlighting its speed, efficiency, and professionalism.... See more

Website

Reviewers mention ambiguous feedback about the website, with many praising its clean, understandable, and... See more

Price

Customers express significant dissatisfaction with the pricing, often finding it excessively high compared to... See more

Response time

Clients share positive opinions on response time, consistently praising the speed and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy and quick process. I pulled over at a petrol station services and I'm guessing within 5 minutes I'd entered my registration details and paid . The email saying my vignette has been issued within... See more

Company replied

Rated 5 out of 5 stars

extremely efficient. I got the vignette in les than half an hour without payig extra money for speeding the practice. Highly recommended

Company replied

Rated 5 out of 5 stars

Document very easy to complète. Réponse in 2mn.Electronic system very practice.No paperasse needed. Registered less in 5mn .

Company replied

Rated 5 out of 5 stars

Ordered a hour or so before we needed it. Just wish you could buy a 1 day Vignette. We have driven through Slovenia twice and only needed a 1 day ticket each time.

Company replied


Company details

  1. e-Commerce Service

Written by the company

Vignette Express is your partner in paying the necessary motorway tolls along the entire route. Every year, millions of tourists buy vignettes online. No queues at toll station - everything is safely online


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We’re happy to hear the application process for multiple passes was easy and convenient. Have a wonderful journey!

VignetteExpress Team

Rated 5 out of 5 stars

Easy

Easy, Quick response

2 May 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We're glad everything was quick and easy to use.
Have a great trip and enjoy the journey! 🚗
VignetteExpress Team

Rated 5 out of 5 stars

quick & easy

quick & easy

1 May 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! Happy to hear everything was quick and easy.
Have a great trip and drive safe! 🚗
VignetteExpress Team

Rated 3 out of 5 stars

20 min waiting time with the express…

20 min waiting time with the express service (extra 6€). Not too bad, but in Austria we received it in a few seconds (without extra costs).

1 May 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We’re glad everything worked smoothly, even if it took a few extra minutes.
Have a great trip and enjoy the journey! 🚗
VignetteExpress Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're happy everything was fast and convenient.
Have a great trip and enjoy the road ahead! 🚗
VignetteExpress Team

Rated 5 out of 5 stars
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're glad everything was smooth and easy to use.
Have a great trip and enjoy your journey! 🚗
VignetteExpress Team

Rated 5 out of 5 stars

Easy process

22 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're glad everything was smooth and easy to complete.
Have a great trip and enjoy the journey! 🚗
VignetteExpress Team

Rated 5 out of 5 stars

logistic

ok logistic

22 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! Happy to hear everything was clear and easy to follow.
Have a great trip and drive safe! 🚗
VignetteExpress Team

Rated 5 out of 5 stars

Fast and efficient

21 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We're happy everything was fast and efficient.
Have a great trip and enjoy your journey! 🚗
VignetteExpress Team

Rated 5 out of 5 stars

Everything great

20 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We’re glad everything went smoothly. If you need any assistance in the future, feel free to reach out.
Vignette Express Team

Rated 1 out of 5 stars

I‘m sure there was no information…

I‘m sure there was no information concerning all feed, payments a.s.o.
Good for you, expensive for the customer.
That‘s it.

20 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback. As an independent provider, our service fees and all costs are clearly shown before completing the purchase.
We appreciate your input and wish you a pleasant journey ahead. 🚗
VignetteExpress Team

Rated 5 out of 5 stars

Easy going!

18 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! Happy to hear everything was easy and straightforward.
Have a great trip and drive safe! 🚗
VignetteExpress Team

Rated 5 out of 5 stars

Great fast service

Easy process, fast delivery

17 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're glad everything was fast and hassle-free from start to finish.
Have a great trip and enjoy the road ahead! 🚗
VignetteExpress Team

Rated 5 out of 5 stars

Everything was all right it was very…

Everything was all right it was very helpful to be able to make it sll online. Thanks

16 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! We're happy everything worked smoothly online.
Have a great trip and enjoy your journey! 🚗
VignetteExpress Team

Rated 5 out of 5 stars

The transaction was quick.

The transaction was quick.

15 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! Happy to hear the whole process was fast and smooth.
Have a great trip and drive safe! 🚗
VignetteExpress Team

Rated 5 out of 5 stars

Easy to get

Easy to get and quick

22 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your review! We're glad everything was quick and easy to arrange.
Have a great trip and enjoy the journey! 🚗
VignetteExpress Team

Rated 5 out of 5 stars

tops

toper topse

22 April 2026
Vignette Express logo

Reply from Vignette Express

Bedankt voor uw review! Fijn om te horen dat alles goed verlopen is.
Goede reis en veel plezier onderweg! 🚗
VignetteExpress Team

Rated 5 out of 5 stars

reliable

simple, straightforward, fast, reliable

21 April 2026
Vignette Express logo

Reply from Vignette Express

Thank you for your feedback! Happy to hear everything was simple and worked just as expected.
Have a great trip and drive safe! 🚗
VignetteExpress Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look