I wanted over an hour and a half for a doctor never to show up. Took my money snd no refund. Absolute SCAM. Will be taking further action
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See what reviewers are saying
First time using VideoDoc...I hate going to doctors ! I would not hesitate to use this service again. The doctor was such a pleasant, friendly, professional gentleman and put me at ease straight away... See more
Company replied
Interaction was top class. Orientation through site could be a little easier as I found it hard to navigate when sick as attention levels are down. Submitted code request multiple times as their wa... See more
Company replied
VideoDoc App no longer works in Ireland. Shortly after paying for a yearly subscription, the service is now down "for maintenance" for 3 weeks now, with no date from customer service as to when i... See more
Company details
Information provided by various external sources
videoDoc gives you instant access to see a doctor online using your PC or mobile device for a secure video chat. All our doctors on videoDoc.ie or Vhi Online Doctor are registered with the Irish Medical Council or our UK patients using videoDoc.co.uk consult a General Medical Council registered doctor. Our team of doctors are ready to see you Monday - Friday, 10am – 2pm & 4pm - 8pm // Saturday and Sunday, 10 am - 4pm. No need to make an appointment, just log in and see a doctor now. Our service provides treatment and diagnosis for everyday illness, as well as providing a prescription, sick note or A&E referral letter when appropriate. videoDoc allows you see a doctor at a time that suits you, without the need to travel.
Contact info
Carlisle Business Centre, 51 Bracken Road, Sandyford, Dublin, D18 CV48, Dublin, Ireland
- +353 1 907 3400
- info@videodoc.ie
- videodoc.ie
2.0
Poor
3K reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Such a great service
Such a great service, relief to have medical advice a phone call away.
20 July 2019
Unprompted review
Great to be able to see doctor and talk…
Great to be able to see doctor and talk to him very happy with result
19 July 2019
Unprompted review
Reply from videoDoc
Hi Audrey,
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with videoDoc.
Best wishes,
Gemma
Very easy to use and very helpful
18 July 2019
Unprompted review
Reply from videoDoc
Hi Jackie,
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with videoDoc.
Best wishes,
Gemma
Reply from videoDoc
Hi Ariane,
We’re delighted you feel the service is so beneficial! We pride ourselves on the care of patients in an efficient manner, so this is great to see.
Best wishes,
Gemma
Reply from videoDoc
Hi Sandra,
We’re delighted you feel the service is so beneficial! We pride ourselves on the care of patients in an efficient manner, so this is great to see.
Best wishes,
Gemma
Great doctor!
18 July 2019
Unprompted review
Reply from videoDoc
Hi Glenda,
Thanks for your amazing review. We pride ourselves on the care of patients in an efficient manner, so this is great to see.
Best wishes,
Gemma
Very efficient service
Found the service excellent. No waiting in a doctors office for ages. Very efficient.
18 July 2019
Unprompted review
Reply from videoDoc
Hi Deb,
Thanks for taking the time to leave such a great review. We are delighted to hear you are so happy with your videoDoc experience.
Best wishes,
Gemma
Great service
18 July 2019
Unprompted review
Reply from videoDoc
Hi Deirdre,
Thanks for taking the time to leave such a great review. We are delighted to hear you are so happy with your videoDoc experience.
Best wishes,
Gemma
Perfect and convenient
18 July 2019
Unprompted review
Reply from videoDoc
Hi Dalen,
Thank you very much for such a great review! We work really hard to meet expectations like yours, and we love to hear your feedback.
Best wishes,
Gemma
So quick and helpful
18 July 2019
Unprompted review
Reply from videoDoc
Hi Clare,
Thank you for your lovely review. We so appreciate you taking the time to share your experience with videoDoc.
Best wishes,
Gemma
Most convenient for a minor ear…
Most convenient for a minor ear infection. Saved me taking time off work to see my GP.
18 July 2019
Unprompted review
Reply from videoDoc
Hi Phillip,
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with videoDoc.
Best wishes,
Gemma
Excellent service.
17 July 2019
Unprompted review
Reply from videoDoc
Hi Nicola,
Thank you so much for your review. We really appreciate your feedback and are glad you like the service.
Best wishes,
Gemma
Fantastic service
Fantastic service. Very nice doctor with a lot of patience. Prescription arranged too.
17 July 2019
Unprompted review
Reply from videoDoc
Hi Peter,
Thanks for your amazing review. We pride ourselves on the care of patients in an efficient manner, so this is great to see.
Best wishes,
Gemma
Great service
Very friendly GP, great service. Will definitely use again! Couldn’t be anymore convenient.
17 July 2019
Unprompted review
Reply from videoDoc
Hi Laura,
Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about videoDoc.
Best wishes,
Gemma
The best service!
17 July 2019
Unprompted review
Reply from videoDoc
Hi Marina,
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with videoDoc.
Best wishes,
Gemma
Very handy for when you can't get to…
Very handy for when you can't get to your gp
17 July 2019
Unprompted review
Reply from videoDoc
Hi Deirdre,
Thank you for your lovely review. We so appreciate you taking the time to share your experience with videoDoc.
Best wishes,
Gemma
Excellent service!
17 July 2019
Unprompted review
Reply from videoDoc
Hi Ruth,
Thanks for your amazing review. We pride ourselves on the care of patients in an efficient manner, so this is great to see.
Best wishes,
Gemma
Quick and effective response
Quick and effective response. Almost no waiting from check in until consultation
17 July 2019
Unprompted review
Reply from videoDoc
Hi Ramon,
We’re delighted you feel the service is so beneficial! We pride ourselves on the care of patients in an efficient manner, so this is great to see.
Best wishes,
Gemma
It was my first time using video doc
It was my first time using video doc. The doctor was very friendly and I found the appointment very quick and easy. I will definitley use this service again.
17 July 2019
Unprompted review
Reply from videoDoc
Hi Karina,
Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about videoDoc.
Best wishes,
Gemma
Good quick service
16 July 2019
Unprompted review
Reply from videoDoc
Hi Bernard,
We’re very grateful for your review, patient feedback is key to our continued and consistent improvement.
Best wishes,
Gemma
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