I love my new Graspifier Vibram five finger toe shoes! I ordered them May 22, 2026 and within 5 days they were delivered! They fit snug like a bug and my feet and toe mobility is improving just within... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Vibram is the world leader in the development and manufacturing of high-performance rubber soles for outdoor and leisure activities, workwear, fashion, orthopaedics and correction. For over 80 years, the yellow octagon that symbolises Vibram has been synonymous worldwide with quality, performance, safety and innovation in the footwear industry. With its international headquarters in Albizzate (Varese), Italy, Vibram produces more than 40 million soles every year, dedicates over one million kilometres to testing, is present in 120 countries and has manufacturing, research and representation bases in the USA, China, Japan, Brazil and Italy. Vibram FiveFingers was born from the desire to rediscover contact with our natural environment, returning to the essence of the human foot and becoming one with our surroundings. When you wear Vibram FiveFingers, you facilitate a deeper connection between your body and the natural environment.
Italy
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I contacted the company multiple times about my order and till now I am still waiting for a response. The shoes arrived and generally i am satisfied with the product the only issue is that on the right foot the sole isn’t glued correctly to the tissue. I did’nt bither conacting them again since they are not responsive at all…

Reply from Vibram
I payed for express shipping thinking the shoes would come within 2-3 days, but they ended up taking closer to a week which was a shame. When I got the shoes, it was clear they had been worn before and had not been cleaned (there was dirt on the toes and under part of the shoe, as well as scuff marks inside the shoe). I found this quite disappointing as they were expensive and I did not buy them second hand.

Reply from Vibram
Love the shoes! Customer service was really great when I spoke with them and they were really caring for the customer. Thank you for making my day! I would recommend purchasing, there are no shoes like it.

Reply from Vibram
The shoes arrived in a different colour from what I ordered.

Reply from Vibram
It hurts my ankle when walking. Like the flap digs into my skin.

Reply from Vibram
It was great because i was able to get my first pair of the fivefinger v soul that i always wanted! As someone who grew up walking barefoot or in slides may it be at the beach or at the house, i’ve been looking for shoes like these, they are everything i expected🫶🏼 ive been wearing them everyday!! Can’t wait to get my next pair🫶🏼

Reply from Vibram
tried to contact yourself straight after an order as I noticed a mistake but your online system makes it really hard to either talk with someone or send a request in. My order has been dispatched but no one got back to me about adjusting it cancelling my order.

Reply from Vibram
Amazing best shoes ever I’m a runner and now I’m pregnant and i can’t imagine running with something else

Reply from Vibram
I’m a big fan of these toe shoes, and the ordering process was fast and simple. Best in class order fulfillment process.

Reply from Vibram
Amazing summer ballerina shoes for man, be aware it has no gel!, therefore expect pressure blisters if u will walk a lot without prior barefoot exercise! Amazing quality, the only thing missing from an old VI-B is a bag that you could store your shoes, and no Vibram sticker, and no info if its allowed to wash them :(, thouse details really matters for such a premium product!

Reply from Vibram
Bonjour team Vibram!
- The ordering went well!
I got 2 different pairs. And even though there was an indication to take 1 size larger on one of them, I followed that indication and was not disappointed. Bravo! My feet are happy again!
Love you all always.
- The delivery was somewhat confusing.
With FedEx, I got conflicting shipping info every day.
From delivery time 3 days earlier, then, 3 days later and then for next day and then finaly, one day later.
Which all in all, was 1 day earlier than suggested.
First time for me with FedEx inter. “Strike one” just the same. Two left… ;-)
Thanks again and ya all have a good one, eh?

Reply from Vibram
Vibram should stop using fedex as their courier. My shoes came completely crumpled and the box was wet. The shoes were wet so I had to wash them before even wearing them. Really disgusting and disappointing.

Reply from Vibram
Please restock vi b eco burgundy and white . The black pair I received is actually pissed I wasn’t able to get his friends.Please save me, and restock before I get stomped on.

Reply from Vibram
First time buyer. Purchased these spydrwalks, used their size guide like instructed. The pair is too large, fine. They want me to pay to return them, not fine. The lace toggles don't stop the laces from coming loose at all, that is not my fault, nor should be paid by me. If I downsize, maybe they will be correct, but the toggles? If they come defective again, that's 15$ in returns just to concluded it's not worth it to keep trying. Does this company not want customers? I will leave a better review if this is taken care of properly, if not, they deserve the 1 star. Very disappointing.

Reply from Vibram
I have not received my order weeks after placing it. It’s been saying processing for weeks. The customer service will not get back to me and they keep directing me to a link that does not work to complain. I have spent £250 at this shop and they are giving me no answers or refund. I also paid for express shipping.

Reply from Vibram
Easy quick purchase route
Good delivery time
Ontime delivery
Love the products
Fits well and comfortable

Reply from Vibram
Great. Just wish the stock for certain shoes was kept more updated. Inventory tends to be limited.

Reply from Vibram
Arrival was quick!
Size is amazing, quality is beyond what I expected. Comfort out of this world.

Reply from Vibram
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.