Great food and excellent service. Vet's Kitchen dog food is really good quality and seems to be accepted by the most discerning pets. The subscription service is really handy and ensures you don't run... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I usually get pork and potato sensitive dog food on repeat from Amazon but recently it has been out of stock and not for the first time. It's the only food that really agrees with my lurchers sensitiv... See more
Company replied
Responded quickly to a query I had. Delivery was quick and arrived well packaged. My dog has been on Vet Kitchen’s food since he was a puppy, (now coming up 12) and does well on it. Only disappointmen... See more
Couldn’t get our usual type dog food as temporarily out of stock. Customer Service apologised and advised when it will be available. Meanwhile bought same type good but for weight control and as o... See more
Company details
About Vet's Kitchen
Written by the company
At Vet’s Kitchen, we develop pet food designed to deliver real health benefits, to help dogs & cats live longer and healthier lives. We combine the expertise of our in-house veterinary practice, Vet’s Klinic, with only the highest quality ingredients, to create a range of naturally nutritious and tasty food & treats. We also offer a range of supplements for cats & dogs, to ease common health complaints.
All our recipes are hypoallergenic (formulated without Wheat, Beef or Dairy), meaning they are kind to dogs with common intolerances/ allergies. Our range of dog food covers all stages, from: Puppy (up to 1 year), Adult (1-7 years) to Senior (7+ years), all designed for a specific purpose; weight loss, sensitive stomach/ skin or with additional supplementary support for younger or older dogs.
We also pride ourselves on our supplements, most of which are suitable for both cats & dogs - to give additional support alongside their normal diet.
As part of the service we offer, we also have an in-house pet nutritionist, Fiona, who is always on hand to offer help and advice to our customers and their pets.
Visit our website for more info or to shop our range:
Contact info
Unit 3, Callenders Industrial Estate, Paddington Drive, SN57YW, Swindon, United Kingdom
- 01793 887 555
- contact@vetskitchen.co.uk
- vetskitchen.co.uk
4.5
Excellent
784 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
cam eon time and banji loves the food
18 June 2024
.Vets Kitchen is a very helpful company…
.Vets Kitchen is a very helpful company the orders always arrive on time .
13 May 2024
Great Service. Great Product for Our Dog
Switched to this dog food following a conversation with a vet. Unfortunately my dog has a very sensitive digestive system, which seems to cause her to be sick if she has anything different. Bought the Vets Kitchen Sensitive Care and my dog as really loved it. No digestive issues since. Ordered direct from Vets Kitchen, which was easy, and it arrived really quickly. Recommended.
7 May 2024
Always get super efficient service from…
Always get super efficient service from Vet's Kitchen. Their product is made in the UK and I haven't had any problems with their service or supply in the last 10 years. I hope the upcoming changes don't alter this first class offering.
23 May 2024
Reply from Vet's Kitchen
Thank you for taking the time to leave feedback, we really appreciate it! We aim to continue with the same quality and service as always.
Best Wishes, The Vet's Kitchen Team.
Reply from Vet's Kitchen
Thank you for your review.
All the best, The VK Team.
The delivery address was wrong but an…
The delivery address was wrong but an email got it changed before the order was completed.
23 May 2024
Reply from Vet's Kitchen
We're glad to hear the address was changed in good time, thanks for the feedback.
Great food have fed elderly rescues &…
Great food have fed elderly rescues & now younger ones on it Fiona nutritionist very helpful A great company Highly recommended
23 May 2024
Unprompted review
Reply from Vet's Kitchen
Thank you for your feedback and for your recommendations.
All the best, Vet's Kitchen.
Reply from Vet's Kitchen
That's great news, thank you for taking the time to leave the review.
Reply from Vet's Kitchen
Thank you for your feedback! All the best, The VK team.
just a nice company that honours its…
just a nice company that honours its discounts when they sell all they have in stock. so ordered a week later with no trouble.
16 April 2024
Reply from Vet's Kitchen
Thanks Mike, we're pleased to hear we could help. The VK team.
Reply from Vet's Kitchen
Thank you for taking the time to leave a review,
Best Wishes, The VK team.
Reply from Vet's Kitchen
Thank you! We appreciate your comments.
Best Wishes, The VK team.
Brilliant very helpfull
24 April 2024
Reply from Vet's Kitchen
Thank you for your review!
All the best The Vet's Kitchen Team.
Great advice,communication,service and…
Great advice,communication,service and products!!. Please bring back little stars sensitive treats!!
20 March 2024
Reply from Vet's Kitchen
Thank you for your review. We're working on some sensitive pork treats, if our trials go well we will hopefully have some later in the year. Please keep an eye on the website for updates.
brilliant customer care
I had a query about a Vets Kitchen product which I had bought, and e-mailed their customer care service on 1 April. Although it was the Easter weekend, I received two detailed and helpful responses the following day and a replacement product arrived two days later. Brilliant customer care all round. I have fed my little Westie Vets Kitchen dried senstive food for six years now following serious skin problems and he has thrived on it. Vets Kitchen really do care about their products and their customers!
3 April 2024
Reply from Vet's Kitchen
Thank you for taking the time to leave feedback, we're pleased that your query was resolved. Best Wishes, The Vet's Kitchen Team.
Great !
Great !! These are the only treats my Shihtzu can have without a reaction so I buy in bulk " little stars salmon treats" as he's allergic to everything and on a hyper allergic diet ...
26 March 2024
Reply from Vet's Kitchen
Hi Sandra, thanks for the review. For updates about the treats please see our first FAQ: https://vetskitchen.co.uk/pages/your-faqs
It’s good to be able to try before you…
It’s good to be able to try before you buy a big bag of food when you’re dog is very fussy like mine and he likes it so i will definitely buy some for him again.
10 April 2024
Reply from Vet's Kitchen
Thanks for your review.
The Vet's Kitchen Team.
very definitely 5 star company
very definitely 5 star company. Very helpful after 2 phone calls to them. Sorted out my problem easily.
15 April 2024
Reply from Vet's Kitchen
Thank you for the feedback and for calling us, we're always happy to chat on the phone! All the best, The Vet's Kitchen Team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.