Excellent company to deal with direct. Their rewards scheme is fantastic too. Super fast delivery and their customer service was brilliant on the one occasion I contacted them. The quality of the... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Our Staffy pup, Jimmy, absolutely loves AATU! 🐾 We switched to it after dealing with some skin sensitivity, and the difference has been amazing - his coat looks healthier, and his skin is no longer i... See more
Company replied
Lots of research for high quality wet dog food with no chicken or turkey. This came well recommended and was on a great offer. Delivery was prompt and the meat looks (and smells) top drawer. You can s... See more
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Next day delivery. Brilliant. At last a top quality dog food with balanced ingredients.....and more importantly Dotty loves it ,solid no upset tummy. Magic. Chicken , beef, Turkey & Duck ....Would t... See more
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Company details
Written by the company
This is AATU, the original 80:20 luxury diet for dogs and cats. Designed in Britain by expert nutritionists, who love their pets and manufactured to the highest standards, we will never compromise on quality. All of our recipes are grain free and made from single source protein, so you know you're feeding the best. Subscribe and Save on our website today to take the effort out of ordering and to get the best deal!
Contact info
Inspired Pet Nutrition, The Airfield, Dalton, YO7 3HE, Thirsk, United Kingdom
- enquiries@aatu.com
- aatu.co.uk
4.7
Excellent
2K reviews
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Good delivery
my dogs food came on the right day & i was kept informed of the tracking. the driver was very helpful by lifting the box for me into the house
27 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Super quick delivery
Super quick delivery - next day! Great quality dog food, high meat quantity!
18 April 2026
Reply from AATU Dog & Cat Food
Thank you for your fantastic 5-star review! We're thrilled to hear that you were pleased with our speedy delivery service. It's always our aim to ensure our customers receive their orders as quickly as possible. We're also glad to know that you're happy with the quality of our dog food.
Thank you for choosing AATU!
Best wishes,
Chris
The AATU Team
Zak loves the food
Zak loves the food, delivery is very efficient … what’s not to like?
17 April 2026
Reply from AATU Dog & Cat Food
We're thrilled to hear that Zak is enjoying our food and that you're pleased with our efficient delivery service. We strive to provide the best for our furry friends and their owners.
Thank you for taking the time to share your positive experience with us. We appreciate your support and look forward to continuing to serve you and Zak.
Best wishes,
Chris
The AATU Team
Excellent in every way
Brilliant service and great quality dog food. Delivery was next day, literally.
24 April 2026
Reply from AATU Dog & Cat Food
Thanks for the wonderful review! We're thrilled to hear that you're pleased with our service and the quality of our dog food. We always strive to provide prompt delivery, so it's great to know that we're meeting your expectations.
Thanks again for choosing AATU!
Best wishes,
Chris
The AATU Team
Great food and great service thank you.
23 April 2026
Reply from AATU Dog & Cat Food
Thank you for your kind words and the 5-star review. We're thrilled to hear that you're pleased with both our food and service. Your support means a lot to us.
If you ever need any assistance in the future, don't hesitate to reach out to our customer care team at https://customercare.aatu.co.uk/. Thanks again!
Best wishes,
Chris
The AATU Team
Delivered the next day
Delivered the next day
Excellent product, so far my super fussy Deerhound is still eating it
16 April 2026
Reply from AATU Dog & Cat Food
Thanks for the fantastic 5-star review! We're thrilled to hear that your delivery arrived promptly and that your Deerhound is enjoying our product. We appreciate your support and look forward to continuing to serve you and your furry friend.
Best wishes,
Chris
The AATU Team
A regular customer and as always…
A regular customer and as always pleased with the all round service provided.
15 April 2026
Reply from AATU Dog & Cat Food
Thank you for your wonderful review and for being a loyal customer. We're thrilled to hear that you're pleased with our service. We strive to provide the best experience for our customers and your feedback is greatly appreciated.
Thank you for choosing AATU.
Best wishes,
Chris
The AATU Team
AATU Kibble
Kiki loves AATU kibble, she has both the chicken and salmon. She maintains a very healthy weight and condition of her coat.
The subscription is very easy to alter dates so I don’t have to keep extra bags in and never run out.
21 April 2026
Reply from AATU Dog & Cat Food
Thanks for the wonderful 5-star review! We're thrilled to hear that Kiki is enjoying her AATU kibble and that you're finding our subscription service convenient and easy to manage. It's great to know that our service is helping you keep Kiki in top condition without any hassle.
We appreciate your support and look forward to continuing to serve you and Kiki with our premium pet food.
Best wishes,
Chris
The AATU Team
Reply from AATU Dog & Cat Food
We're thrilled to hear that you were pleased with the speed of our delivery service. At AATU, we strive to ensure our customers receive their orders promptly.
We appreciate your feedback and look forward to serving you again soon.
Best wishes,
Chris
The AATU Team
Easy ordering and fast delivery 🚚 👍
20 April 2026
Reply from AATU Dog & Cat Food
We're delighted to hear that you found the ordering process easy and were pleased with our fast delivery.
Thanks for your trust, we're thankful for amazing customers like you and thanks again for choosing AATU for your pet's nutritional needs.
Best wishes,
Chris
The AATU Team
Reply from AATU Dog & Cat Food
Thank you for your positive feedback! We're delighted to hear that you found our selection process straightforward and our delivery service prompt. We strive to provide a seamless shopping experience for all our customers.
Thanks again for choosing AATU for your pet's nutritional needs.
Best wishes,
Chris
The AATU Team
Great product..Great service.
17 April 2026
Reply from AATU Dog & Cat Food
We're thrilled to hear that you're pleased with both our product and service. We strive to provide the best for our customers and their pets. If you ever need any assistance in the future, don't hesitate to reach out to our customer care team at https://customercare.aatu.co.uk/.
Thanks again for choosing AATU!
Best wishes,
Chris
The AATU Team
Excellent Product & Company
Excellent company to deal with direct.
Their rewards scheme is fantastic too.
Super fast delivery and their customer service was brilliant on the one occasion I contacted them.
The quality of the brand and product is excellent and I recommend. I've been feeding my healthy and active English Springer Spaniel on this brand since he was a pup. He's now 6.
9 April 2026
Reply from AATU Dog & Cat Food
Thank you for your glowing review! We're thrilled to hear that you've had such a positive experience with our company and that our rewards scheme and customer service have met your expectations. It's wonderful to know that your English Springer Spaniel has been enjoying AATU since he was a pup. We appreciate your recommendation and look forward to continuing to serve you and your furry friend in the future.
Best wishes,
Andrew
The AATU Team
AATU quality product and service
I had an issue with account access. I contacted AATU by telephone and Rina could not be more helpful. Issue resolved, subscription changed as requested. Good customer service. Their dry dog food is an excellent product, good quality and I highly recommended AATU as a company. Efficient delivery service and good communications.
20 April 2026
Unprompted review
Reply from AATU Dog & Cat Food
Thank you for your wonderful review and the full 5 stars! We're thrilled to hear that Rina was able to assist you with your account access issue and that you're pleased with our customer service.
We're also glad to know that you're happy with our efficient delivery service and communication. Your recommendation means a lot to us.
Thank you for choosing AATU for your pet's nutritional needs.
Best wishes,
Chris
The AATU Team
This food is great quality and the only…
This food is great quality and the only brand that our dog doesn't react to but also loves the taste. However the subscription service leaves a bit to be desired, its great value but items are often out of stock, so cannot rely on it to come every month.
9 April 2026
Reply from AATU Dog & Cat Food
Thank you for taking the time to share your feedback with us. We're delighted to hear that your dog enjoys our food and that it suits their dietary needs.
We're sorry to hear about your experience with our subscription service. We understand how important it is for your pet's food to arrive on time and we apologise for any inconvenience caused by items being out of stock. We're always working to improve our services and your feedback is invaluable in this process.
Please feel free to reach out to our customer care team at https://customercare.aatu.co.uk/ if you have any further concerns or suggestions. We're here to help and we appreciate your patience and understanding.
Best wishes,
Chris
The AATU Team
Reply from AATU Dog & Cat Food
We're thrilled to hear that you're pleased with the speed of our delivery, the quality of our food, and our communication. We strive to provide the best service possible for our customers and their pets.
If you ever have any questions or need further assistance, don't hesitate to reach out to our customer care team at https://customercare.aatu.co.uk/.
Thanks again for choosing AATU and thank you for your 5-star review!
Best wishes,
Chris
The AATU Team
Our puppy loves her new biscuits AARU
8 April 2026
Reply from AATU Dog & Cat Food
Thanks for your wonderful 5-star review! We're thrilled to hear that your puppy is enjoying her new AATU biscuits. It's always a pleasure to know that our products are being well received by our furry friends.
Thank you for choosing AATU!
Best wishes,
Chris
The AATU Team
My dog does not like your kibble food
My dog does not like your kibble food, I’m cancelling my order as soon as possible.
Regards, John.
14 April 2026
Reply from AATU Dog & Cat Food
We're sorry to hear that your dog isn't enjoying our kibble food. We understand that every pet has their own unique tastes and preferences.
We appreciate your feedback and we're here to help if you need any assistance with your order cancellation. Please reach out to our customer care team at https://customercare.aatu.co.uk/ and they will be more than happy to assist you.
Best wishes,
Chris
The AATU Team
My boy loves this food my only issue is…
My boy loves this food my only issue is on delivery a few of the cans were damaged
7 April 2026
Reply from AATU Dog & Cat Food
Thank you for taking the time to leave us a 4-star review. We're delighted to hear that your boy is enjoying our food. However, we're sorry to hear about the damaged cans upon delivery. This is certainly not the experience we want for our customers.
Best wishes,
Chris
The AATU Team
Good quality
From purchase to my tilly eating this food was a pleasure, my dog likes nothing from being a puppy all food ends up in my bin but this food she will eat occasionally and that's good enough for me
7 April 2026
Reply from AATU Dog & Cat Food
Thank you for taking the time to leave us a 4-star review. We're delighted to hear that your Tilly has taken a liking to our food, even if it's only occasionally.
It's always a pleasure to hear that our customers are satisfied with their purchases.
Best wishes,
Chris
The AATU Team
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