Vet's Kitchen Reviews 

784
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers overwhelmingly had a great experience with this company. Pet owners consistently share that the food is of excellent quality, perfectly suiting animals with sensitive stomachs and keeping them healthy and energetic. Consumers are also very happy with the reliable delivery service, mentioning that orders always arrive promptly, securely packaged, and on time. However, some customers also noted frustrations regarding stock availability, mentioning that specific favorite varieties can be hard to find or get discontinued. A few other people also felt that placing online orders could sometimes be challenging or experienced occasional issues with delivery couriers failing to appear.

What people talk about most

Product

People report positive experiences with product, highlighting that dogs love the taste and thrive on the... See more

Order

Consumers experience mixed satisfaction regarding the order process, as reviewers frequently highlight... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great food and excellent service. Vet's Kitchen dog food is really good quality and seems to be accepted by the most discerning pets. The subscription service is really handy and ensures you don't run... See more

Rated 5 out of 5 stars

I usually get pork and potato sensitive dog food on repeat from Amazon but recently it has been out of stock and not for the first time. It's the only food that really agrees with my lurchers sensitiv... See more

Company replied

Rated 5 out of 5 stars

Responded quickly to a query I had. Delivery was quick and arrived well packaged. My dog has been on Vet Kitchen’s food since he was a puppy, (now coming up 12) and does well on it. Only disappointmen... See more

Rated 5 out of 5 stars

Couldn’t get our usual type dog food as temporarily out of stock. Customer Service apologised and advised when it will be available. Meanwhile bought same type good but for weight control and as o... See more



Company details

  1. Pet Supply Store
  2. also in
  3. Animal Feed Store
  4. Food Manufacturer
  5. Pet Store

About Vet's Kitchen

Written by the company



At Vet’s Kitchen, we develop pet food designed to deliver real health benefits, to help dogs & cats live longer and healthier lives. We combine the expertise of our in-house veterinary practice, Vet’s Klinic, with only the highest quality ingredients, to create a range of naturally nutritious and tasty food & treats. We also offer a range of supplements for cats & dogs, to ease common health complaints.

All our recipes are hypoallergenic (formulated without Wheat, Beef or Dairy), meaning they are kind to dogs with common intolerances/ allergies. Our range of dog food covers all stages, from: Puppy (up to 1 year), Adult (1-7 years) to Senior (7+ years), all designed for a specific purpose; weight loss, sensitive stomach/ skin or with additional supplementary support for younger or older dogs.

We also pride ourselves on our supplements, most of which are suitable for both cats & dogs - to give additional support alongside their normal diet.

As part of the service we offer, we also have an in-house pet nutritionist, Fiona, who is always on hand to offer help and advice to our customers and their pets.

Visit our website for more info or to shop our range:
SHOP DOG
SHOP CAT

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

784 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(784)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Dry Dog Food

This purchase gives proof that it is often best to go directly to the supplier of a product. The food was delivered on time, very securely packaged, it was the best price currently available and most importantly my Spaniel loves it! I will almost certainly go straight to Vet's Kitchen again next time. Thank you VK!

12 April 2026
Vet's Kitchen logo

Reply from Vet's Kitchen

Thank you very much for your feedback and your kind words. We're so glad you found the service received and the food to be to your satisfaction. We look forward to seeing you again soon 🐶

Rated 5 out of 5 stars

Excellent quality product

Good delivery time. Excellent quality product.

11 April 2026
Vet's Kitchen logo

Reply from Vet's Kitchen

Thank you so much for your feedback! We're delighted you're pleased with the food and the service received. Thank you!

Rated 5 out of 5 stars

pork and potato sensitive dog food

I usually get pork and potato sensitive dog food on repeat from Amazon but recently it has been out of stock and not for the first time. It's the only food that really agrees with my lurchers sensitive tummy. I couldn't find it in any of the other stores that normally stock it so went to vets kitchen direct. Great discount on first order with subscription and hopefully they won't run out of stock. The order arrived promptly so all good.

8 April 2026
Vet's Kitchen logo

Reply from Vet's Kitchen

Thank you very much for your feedback. We're so pleased to be able to help with food for your lurcher. Thank you for letting us know your order was received promptly.

Rated 1 out of 5 stars

Did not receive order

Did not receive order. DPD gave me a time slot for delivery but did not appear. Tried to track order as no further word from courier. Couldn't track.

9 April 2026
Vet's Kitchen logo

Reply from Vet's Kitchen

Thank you for your feedback. We're so sorry to hear of your disappointment with DPD. We will, of course, share your feedback. We can see that your order is being returned to us. If you require further support, please do not hesitate to get in touch with our consumer care team.

Rated 5 out of 5 stars

Great delivery

31 March 2026
Vet's Kitchen logo

Reply from Vet's Kitchen

Thank you very much for your feedback. We're pleased to hear you were satisfied with the service received. Thank you!

Rated 5 out of 5 stars

Excellent quality and value dog food

My dogs love Vet's Kitchen Healthy Weight Chicken and Brown Rice, which is excellent value and quality. they get excited every time it is delivered.

28 March 2026
Vet's Kitchen logo

Reply from Vet's Kitchen

Thank you very much for taking the time to share your feedback. We are delighted to hear of your dogs' love for the food. Thank you for choosing to shop with us! 🐶

Rated 5 out of 5 stars

Great food and excellent service

Great food and excellent service. Vet's Kitchen dog food is really good quality and seems to be accepted by the most discerning pets. The subscription service is really handy and ensures you don't run out of food.

6 March 2026
Rated 5 out of 5 stars

Even Food for Weight Concious Dogs

Couldn’t get our usual type dog food as temporarily out of stock. Customer Service apologised and advised when it will be available.
Meanwhile bought same type good but for weight control and as our Labrador needs that it’s a win win.
Thank you.

8 January 2026
Rated 5 out of 5 stars

Responded quickly to a query I had

Responded quickly to a query I had. Delivery was quick and arrived well packaged. My dog has been on Vet Kitchen’s food since he was a puppy, (now coming up 12) and does well on it. Only disappointment was that there was no senior food available when I made my order.

4 December 2025

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