Selling experience is much improved with the ease of sending packages into the states. Would still be nice to have buyer offers be valid and confirmed once seller accepts it
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I love that you only get emails and messages when it's appropriate and they are relevant to what you are looking for not just getting spammed every 5 mins. The collections are amazing there is always... See more
Company replied
It was my first time selling anything so I was very nervous about doing the right thing for both the buyer and myself. I appreciated the updates throughout the process and the help I received up front... See more
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I’ve been selling on Vestiaire Collective for a while now, and it is honestly the best platform if you want to get top dollar for authentic designer items (Chanel, LV, Gucci, etc.). The buyer pool is... See more
Company replied
Company details
- Online Marketplace
- Handbags Shop
- Men's Clothing Store
- Vintage Clothing Store
- Watch Store
- Women's Clothing Store
Written by the company
Vestiaire Collective is the ultimate destination for pre-loved luxury fashion, with up to 80% off vs. retail prices and more than 15 years of authentication expertise.
Contact info
53 Rue de Châteaudun, 75009, Paris, France
- vestiairecollective.com
4.2
Great
118K reviews
Asks customers to review
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Reply from Vestiaire Collective
Dear Aimilia,
Thank you for sharing your feedback with us.
We hope you have a wonderful day and look forward to seeing you again soon!
Best regards,
The Vestiaire Collective team
Reply from Vestiaire Collective
Dear Member,
Thank you for sharing your feedback with us.
We hope you have a wonderful day and look forward to seeing you again soon.
Best regards,
The Vestiaire Collective team
Seamless system
Seamless system, good information, but not too much. The bag is beautiful and all of my expectations have been met!
16 July 2026
Reply from Vestiaire Collective
Dear Kate,
Thank you very much for sharing your feedback with us.
We wish you a pleasant day and hope to see you again soon!
Sincerely,
The Vestiaire Collective team
Reply from Vestiaire Collective
Dear Rania,
Thank you for taking the time to provide us with your feedback 😊
We hope you have a wonderful day and genuinely look forward to seeing you again soon!
Best regards,
The Vestiaire Collective team
Although the process takes time
Although the process takes time, I like to sell in this website, its safe and convenient.
17 July 2026
Reply from Vestiaire Collective
Dear Justyna,
We greatly appreciate you taking the time to provide us with your feedback 😊
We hope you have a wonderful day and genuinely look forward to seeing you again soon!
Best regards,
The Vestiaire Collective team
Smooth transaction
17 July 2026
Reply from Vestiaire Collective
Dear Member,
Thank you for sharing your feedback with us.
We hope you have a wonderful day and look forward to seeing you again soon.
Best regards,
The Vestiaire Collective team
Hi Support,
Hi Support,
I am writing back because the courier has sent me a Singapore Customs GST invoice demanding payment for my returned item. This proves Vestiaire made a paperwork mistake. Your logistics team declared my own property as a standard commercial import instead of a 'Return of Personal Goods.' Because of this error, I am being wrongly taxed 9% GST on an item I already own. Because this is a mistake made by Vestiaire’s shipping department, I am weary of selling high-value items on your platform, which I’m selling at big loss and very tight margin already, if return paperwork errors result in hundreds of dollars in unfair tax bills.
Small adjustment by Vestiare would make a big difference.
Best regards Tesa
14 May 2026
Unprompted review
Reply from Vestiaire Collective
Dear Erika,
Thank you for sharing your feedback with us.
We hope you have a wonderful day and look forward to seeing you again soon.
Best regards,
The Vestiaire Collective team
Great as first time seller
This is my first time selling an item on Vestiaire colective. So far, everything went great. The delivery to the client was prompt and the client was please with the order.
I am a bit bothered by the fact that as a seller you are compelled to offer a price based on past transactions which I understand for the most part but other things have to be considered such as: the price of the item new at the store and the condition. Also, at some items they take their commission that takes out a big fraction of the price - as a seller, either you settle for less, or you accept their suggested price or you "inflate" the final price so you get what's right based on research. For my items I know what I'm talking about.
Please don't make a big deal about this, it is my opinion, you can take it into consideration and discurs it with your team further or ignore it. It's just bussiness, I will use your services as long as I need .
Thank you!
17 July 2026
Reply from Vestiaire Collective
Dear Member,
Thank you for bringing this to our attention.
We’re pleased to hear that the delivery went smoothly and that your buyer was satisfied with the order. This is exactly the experience we aim to provide.
We also understand your concern regarding the price suggestion and our commission.
We would like to inform you that, at Vestiaire Collective, pricing recommendations are generated using various factors such as recent buyer interest, historical sales data for similar items, and current market trends. These suggestions are designed to enhance the visibility of your listings and improve the chances of a successful sale within a reasonable timeframe.
That said, these recommendations are entirely optional. You have full control over your pricing decisions, and we completely respect your choice.
Regarding selling fees, please note that they are charged on each item sold. This allows us to provide a free shipping label and insures packages for sellers in more than 40 countries.
Your seller price is shared with you at the time of deposit as well as if a member submits a price offer.
Selling fee rates vary depending on the item's price.
You can check our entire chart at the following link:
https://faq.vestiairecollective.com/hc/en-gb/articles/24659638721425-Seller-Selling-Fees
Thank you for your understanding.
If you need further assistance, please let us know.
Warm regards,
The Vestiaire Collective Team
Reply from Vestiaire Collective
Dear Cassani,
Thank you for sharing your feedback with us.
We wish you a wonderful day and hope to see you again soon.
Best regards,
The Vestiaire Collective team
Reply from Vestiaire Collective
Dear Ellinor,
Thank you for sharing your feedback with us.
We hope you have a wonderful day and look forward to seeing you again soon!
Best regards,
The Vestiaire Collective team
Reply from Vestiaire Collective
Dear Catherine,
Thank you for sharing your feedback with us.
We wish you a wonderful day and hope to see you again soon.
Best regards,
The Vestiaire Collective team
Everything really good until now!
17 July 2026
Reply from Vestiaire Collective
Dear Maria,
Thank you for sharing your feedback with us.
We wish you a wonderful day and hope to see you again soon.
Best regards,
The Vestiaire Collective team
Very good app
10 July 2026
Reply from Vestiaire Collective
Dear Rafał,
Thank you for sharing your feedback with us.
We wish you a wonderful day and hope to see you again soon.
Best regards,
The Vestiaire Collective team
Reply from Vestiaire Collective
Dear Andia,
Thank you for sharing your feedback with us.
We wish you a wonderful day and hope to see you again soon.
Best regards,
The Vestiaire Collective team
Reply from Vestiaire Collective
Dear Kalliopi,
Thank you for sharing your feedback with us.
We hope you have a wonderful day and look forward to seeing you again soon!
Best regards,
The Vestiaire Collective team
Easy to use app
Easy to use app, which made it easier to contact seller direct.
The seller was absolutely amazing and we couldn't be happier with our purchase. Excellent delivery service which was super quick.
11 July 2026
Reply from Vestiaire Collective
Dear Keena,
Thank you for sharing your feedback with us.
We wish you a wonderful day and hope to see you again soon.
Best regards,
The Vestiaire Collective team
Excellent handbag
Excellent handbag, very good condition and quick delivery. A pleasure to deal with!
10 July 2026
Reply from Vestiaire Collective
Dear Ulrike,
Thank you for sharing your feedback with us.
We wish you a wonderful day and hope to see you again soon!
Best regards,
The Vestiaire Collective team
Reply from Vestiaire Collective
Dear Luguens,
We appreciate you taking the time to provide us with your feedback 😊
We hope you have a wonderful day and look forward to seeing you again soon!
Best regards,
The Vestiaire Collective team
Reply from Vestiaire Collective
Dear Vasiliki,
We thank you very much for taking the time to share your feedback with us
We wish you a lovely day ahead and really hope to see you again really soon !
The Vestiaire Collective team
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