Selling experience is much improved with the ease of sending packages into the states. Would still be nice to have buyer offers be valid and confirmed once seller accepts it
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I love that you only get emails and messages when it's appropriate and they are relevant to what you are looking for not just getting spammed every 5 mins. The collections are amazing there is always... See more
Company replied
It was my first time selling anything so I was very nervous about doing the right thing for both the buyer and myself. I appreciated the updates throughout the process and the help I received up front... See more
Company replied
I’ve been selling on Vestiaire Collective for a while now, and it is honestly the best platform if you want to get top dollar for authentic designer items (Chanel, LV, Gucci, etc.). The buyer pool is... See more
Company replied
Company details
- Online Marketplace
- Handbags Shop
- Men's Clothing Store
- Vintage Clothing Store
- Watch Store
- Women's Clothing Store
Written by the company
Vestiaire Collective is the ultimate destination for pre-loved luxury fashion, with up to 80% off vs. retail prices and more than 15 years of authentication expertise.
Contact info
53 Rue de Châteaudun, 75009, Paris, France
- vestiairecollective.com
4.2
Great
118K reviews
Asks customers to review
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Reply from Vestiaire Collective
Dear Andreas,
Thank you for taking the time to provide us with your feedback. ☺️ We hope you have a wonderful day and look forward to seeing you again soon!
Best regards,
The Vestiaire Collective team
Great store to get second luxury items
Great store to get second luxury items, they have great selection and I have never had an issue.
I recommend it
17 July 2026
Reply from Vestiaire Collective
Dear Valentina,
Thank you for taking the time to provide us with your feedback. ☺️ We hope you have a wonderful day and look forward to seeing you again soon!
Best regards,
The Vestiaire Collective team
Reply from Vestiaire Collective
Dear MOORE,
Thank you for taking the time to provide us with your feedback. ☺️ We hope you have a wonderful day and look forward to seeing you again soon!
Best regards,
The Vestiaire Collective team
Better than expected
Better than expected! The item came perfectly wrapped and safe. The authentication process was legitimate and didn't delay receiving the item at all.
10 July 2026
Reply from Vestiaire Collective
Dear Olivia,
Thank you for taking the time to provide us with your feedback. ☺️ We hope you have a wonderful day and look forward to seeing you again soon!
Best regards,
The Vestiaire Collective team
Vestiaire Collective is a gem of a web…
Vestiaire Collective is a gem of a web site for selling your new, or pre-loved clothing and accessories, straight forward and easy to use, buy, sell, and have your items delivered with them.
You will not be disappointed !
17 July 2026
Reply from Vestiaire Collective
Dear Niki,
Thank you for taking the time to provide us with your feedback. ☺️ We hope you have a wonderful day and look forward to seeing you again soon!
Best regards,
The Vestiaire Collective team
Reply from Vestiaire Collective
Dear Karla,
Thank you for taking the time to provide us with your feedback. ☺️ We hope you have a wonderful day and look forward to seeing you again soon!
Best regards,
The Vestiaire Collective team
It's not easy to buy a fake item in VC…
It's not easy to buy a fake item in VC because of the verification control I love VC more than any other platform
17 July 2026
Reply from Vestiaire Collective
Dear Zaka,
Thank you for taking the time to provide us with your feedback. ☺️ We hope you have a wonderful day and look forward to seeing you again soon!
Best regards,
The Vestiaire Collective team
ABOVE AND BEYOND
ABOVE AND BEYOND, definitely the BEST, easy and fast sales and great buying experience
10 July 2026
Reply from Vestiaire Collective
Dear Gio,
Thank you very much for sharing your feedback with us.
We wish you a pleasant day ahead and sincerely hope to see you again soon!
Best regards,
The Vestiaire Collective team
Never again! They do not properly check counterfeits
Never again! I fell for a counterfeit product and had enough proof for this. However, the Vestiare customer service did not accept my complaint and only offered that I could re-sell the item – at a lower price of course. I did so, shipped the item to a new buyer, but never saw any money. I lost money and all faith in Vestiare Collective.
17 March 2026
Reply from Vestiaire Collective
Dear Member,
Thank you for bringing this to our attention.
We are sorry to hear about your concerns regarding the authenticity of the item you purchased and your payment.
We would like to inform you that at Vestiaire Collective, any claim related to the authenticity of a purchased item is taken very seriously. In such cases, our protocol requires that the item be returned to our hub for a detailed re-evaluation by our team of experts. This team consists of trained specialists who focus on brand-specific identification and verification. Their assessments are conducted with great care, following strict guidelines to ensure each item's quality.
Upon further review regarding your recent order of a Vivienne Westwood T-shirt, after you raised your concerns, we promptly unlocked the return and provided you with a pre-paid shipping label to return the item for expert review. The T-shirt was received at our hub on 02/04/2026 12:24:18, and after a thorough re-authentication process, our experts confirmed that it met all required standards of authenticity. Based on this assessment, the item was initially relisted under your account in accordance with our procedure.
The item was sold by a new buyer on 16/04/2026 17:07:06; however, since you have not filled out your get paid section, your payment has not yet been issued. Please complete the get paid section so that your payment can be automatically processed under your account.
Thank you for your understanding and patience.
Should you need further assistance, please let us know.
Kind regards,
The Vestiaire Collective team
Purchase very well packaged and…
Purchase very well packaged and delivered within the timeframe
10 July 2026
Reply from Vestiaire Collective
Dear Lynne,
Thank you for taking the time to provide us with your feedback 😊
We hope you have a wonderful day and genuinely look forward to seeing you again soon!
Best regards,
The Vestiaire Collective team
Reply from Vestiaire Collective
Dear Mamoshoene,
We thank you very much for taking the time to share your feedback with us
We wish you a lovely day ahead and really hope to see you again really soon !
The Vestiaire Collective team
Reply from Vestiaire Collective
Dear Sou,
We thank you very much for taking the time to share your feedback with us
We wish you a lovely day ahead and really hope to see you again really soon !
The Vestiaire Collective team
Reply from Vestiaire Collective
Dear Gesine,
We thank you very much for taking the time to share your feedback with us
We wish you a lovely day ahead and really hope to see you again really soon !
The Vestiaire Collective team
Selling experience is much improved…
Selling experience is much improved with the ease of sending packages into the states. Would still be nice to have buyer offers be valid and confirmed once seller accepts it
17 July 2026
Reply from Vestiaire Collective
Dear Celestine,
Thank you for taking the time to provide us with your feedback.
We hope you have a wonderful day and look forward to seeing you again soon!
Best regards,
The Vestiaire Collective team
I have bought quite a few things from…
I have bought quite a few things from Vestiaire and the service has always been spot on. I appreciate how everything they offer has been voted to insure that you are getting the real thing.💯 I will continue to buy high end products from your app. Thank you 😊
16 July 2026
Reply from Vestiaire Collective
Dear Mary,
Thank you for taking the time to provide us with your feedback.
We wish you a pleasant day and hope to see you again soon!
Best regards,
The Vestiaire Collective team
Ease in printing shipping label and…
Ease in printing shipping label and receiving timely pay.
17 July 2026
Reply from Vestiaire Collective
Dear Cat,
We thank you very much for taking the time to share your feedback with us
We wish you a lovely day ahead and really hope to see you again really soon !
The Vestiaire Collective team
Reply from Vestiaire Collective
Dear Charmyne,
Thank you for sharing your feedback.
We sincerely apologize for the issue you encountered.
We would appreciate it if you could provide us with more details. Please know that we are always working to improve our services, and we are here to help with your request if it remains unresolved.
We invite you to share your order number or item reference so that we can better understand your issue and offer further assistance.
Thank you for your cooperation,
Best regards,
The Vestiaire Collective team
Reply from Vestiaire Collective
Dear Henry,
Thank you for bringing this to our attention.
We are sorry to hear that you have concerns about the authenticity of the item you purchased.
We would like to inform you that at Vestiaire Collective, any claim regarding the authenticity of a purchased item is taken very seriously. In such cases, our protocol requires that the item be returned to our hub for a thorough re-evaluation by our team of experts. This team consists of trained professionals who specialize in brand-specific identification and verification. Their assessments are carried out with the utmost care, following strict guidelines to ensure accuracy.
Upon further review regarding your recent order of Adidas & Rick Owens leather low trainers, we confirm that this item has not yet been delivered to you. We kindly ask you to wait until you receive it and then report your concerns via email or chat.
Thank you for your understanding and patience.
Should you need further assistance, please let us know.
Kind regards,
The Vestiaire Collective team
Everything went very smoothly
Everything went very smoothly! The payment was processed quickly, the shipping voucher was sent almost immediately, and the entire selling process was easy and efficient. I am very satisfied with the experience!
17 July 2026
Reply from Vestiaire Collective
Dear Ntina,
Thank you for sharing your feedback with us.
We hope you have a wonderful day and look forward to seeing you again soon!
Sincerely,
The Vestiaire Collective team
Reply from Vestiaire Collective
Dear Donatella,
Thank you for sharing your feedback with us.
We wish you a pleasant day and hope to see you again soon!
Sincerely,
The Vestiaire Collective team
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