Attention to detail! Listening to the customers requirements and working to meet them! Could not have been happier! William Gilbert in the sales department was patient and attentive! He also did ev... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Just brought a nissan qashqai from vertu Northampton And could recommend them more.Paid a £99 deposit to reserve my car which was refunded. I live 68 miles away so could not get to see car for... See more
Company replied
Could not be happier with my dealings with Vertu. Friendly and easy to talk to, and took time ( not that a lot was needed ) to go through what I was looking for and also my trade in. Great deal stru... See more
Company replied
My journey with Nissan in securing my new car was relaxed, uncomplicated and I felt in safe hands with an experienced member of staff. Very happy with my purchase and now looking forward to enjoying m... See more
Company replied
Company details
About Vertu Motors - Nissan Northampton
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Carousel Way, NN3 9HG, Northampton, Northamptonshire, United Kingdom
- 0344 659 3945
4.8
Excellent
97 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bruno was very helpful made it an…
Bruno was very helpful made it an enjoyable experience
6 March 2026
Unprompted review
Reply from Vertu Motors - Nissan Northampton
Thank you for your feedback. We’re pleased to hear that Bruno was so helpful and made your experience an enjoyable one. We’ll be sure to pass on your kind words.
Kind regards,
Matthew
Excelent Service
Having picked up our new mobility car yesterday, my wife and I were exceptionally pleased with the level of service given by Charlie.
He took the time to explain the car fully to us, and every step of the way was extremely helpful and made the whole process easy.
1 March 2026
Unprompted review
Reply from Vertu Motors - Nissan Northampton
Hi Graham,
Thank you for your fantastic 5‑star review. We’re delighted to hear that you and your wife were so pleased with the service when collecting your new Motability car. It’s wonderful to know that Charlie took the time to explain everything clearly and supported you both throughout the process, making it easy and stress‑free.
We really appreciate your feedback and hope you enjoy your new car.
Kind regards,
Liza
This is my third contract vehicle…
This is my third contract vehicle through motability and I couldn't be happier
2 March 2026
Unprompted review
Reply from Vertu Motors - Nissan Northampton
Hi Stewart,
Thank you for your 5‑star review. We’re delighted to hear that this is your third Motability vehicle with us and that you couldn’t be happier with your experience. Your continued trust means a great deal to the team at Nissan Northampton.
Kind regards,
Liza
Alisa was so friendly and helpful
Alisa was so friendly and helpful. She was not pushy in the least and I'd recommend anyone to buy a car from her, thank you.
20 February 2026
Unprompted review
Reply from Vertu Motors - Nissan Northampton
Hi Helen,
Thank you so much for your lovely 5‑star review. We're delighted to hear that Alisa made your experience such a positive one. It’s wonderful to know you found her friendly, helpful, and never pushy — exactly the experience we aim to provide.
We truly appreciate your recommendation and thank you for choosing us.
Kind regards,
Liza
A positive experience buying a used car
Finlay was informative and helpful from my first contact with Northampton Nissan. He sent a video, promptly replied to my queries and had everything to hand when he said he would in my two visits to the garage. A very positive experience in buying my car and I am very pleased with the condition and handover of the car.
25 February 2026
Unprompted review
Reply from Vertu Motors - Nissan Northampton
Thank you for sharing your experience. It’s great to hear how informative and helpful Finlay was from your first contact with Northampton Nissan. We’re pleased he kept you updated with prompt replies and a helpful video, and that everything was prepared for your visits. It’s wonderful to know the handover and condition of your new car left you very pleased.
Kind regards,
Keith
Helpful and friendly service
Helpful and friendly service, finding me the right car at the right price. Easy process on document completion and signing etc.
23 February 2026
Unprompted review
Reply from Vertu Motors - Nissan Northampton
Thank you for your review. We're delighted to hear you received helpful, friendly service and found the right car at the right price. It’s great to know the paperwork and signing process was nice and easy too.
Kind regards,
Keith
Sam was so lovely and very helpful and…
Sam was so lovely and very helpful and explained everything in detail.
18 February 2026
Unprompted review
Reply from Vertu Motors - Nissan Northampton
Thank you so much for your lovely feedback, Lisa. I am really glad to hear that Sam was helpful and took the time to explain everything clearly. We truly appreciate you sharing your experience.
Kind regards,
Danielle
It’s a pleasure going to purchase a car…
It’s a pleasure going to purchase a car and feel no pressure, Bruno was the guy who sorted me out. The whole experience from information through to the day of collection was 1 st class. Paul the manager was very tentative, introduced himself and thanked me for my custom. This is what make face to face purchase a real treat, nice job all tounf
3 February 2026
Unprompted review
Reply from Vertu Motors - Nissan Northampton
Thank you for sharing your experience. It’s wonderful to hear how enjoyable and pressure‑free the process was. Bruno will be delighted to know he made everything feel first class from start to collection.
It’s also great that Paul took the time to introduce himself and thank you personally — we completely agree that this kind of face‑to‑face care makes all the difference. We really appreciate your kind words.
Kind regards
Keith
Fantastic dealership
Fantastic dealership. Bought my MX5 mk4 from here today and part exchanged my old MX5 . Superb service and all was processed really quickly. Finlay Carter who sold me the car was brilliant and thorough. A very professional business and I would not hesitate to buy again. No pressure sales . Well worth the 70 mile travel to sort. 5 stars
4 February 2026
Unprompted review
Reply from Vertu Motors - Nissan Northampton
Thank you for sharing such a glowing review. It’s great to hear how smoothly everything went for you — from the part‑exchange to driving away in your new MX‑5 Mk4. When a dealership handles things quickly, professionally, and without any pressure, it really does make the whole experience feel special.
Finlay clearly did an excellent job guiding you through the process with care and attention, and travelling 70 miles only to feel it was absolutely worth it says a lot about the team. Five‑star feedback like this will mean a great deal to them.
Kind regards,
Matthew
Great service from the moment we…
Great service from the moment we stepped into the showroom. Genuine people especially from Sam Bull who made the whole buying experience simple and painless.
30 January 2026
Unprompted review
Reply from Vertu Motors - Nissan Northampton
Thank you for taking the time to share your experience. I’m delighted to hear that you received great service from the moment you arrived and that the team came across as genuine and welcoming. It’s especially pleasing to know that Sam Bull helped make the buying process simple and stress‑free for you. Your feedback is truly appreciated.
Kind regards,
Matthew
Fantastic experience
Had a fantastic experience whilst initially looking around and then when purchasing/collecting my car. Sales advisor (Finlay Carter), was kind, friendly and informative and made the experience so easy.
27 January 2026
Unprompted review
Reply from Vertu Motors - Nissan Northampton
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Excellent service would highly recommend
Excellent service would highly recommend
21 January 2026
Unprompted review
Reply from Vertu Motors - Nissan Northampton
Thank you so much, Mrs Barry, for your wonderful 5‑star review. We’re delighted to hear you received excellent service and would highly recommend us. Your feedback means a great deal to the team here at Vertu Motors Nissan Northampton, and we truly appreciate you taking the time to share it. We look forward to welcoming you again in the future. Kind regards, Kerry
Honest and friendly
Straightforward part exchange of vehicles everything ran smoothly , Everybody was very pleasant and very understanding, on the whole the experience Great, ,A big thank you to the team down at Nissan Northampton,
9 January 2026
Unprompted review
Reply from Vertu Motors - Nissan Northampton
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
New car
Everything went smoothly from going to view the car to going to pick the car up they kept me fully up to date through the process of the car on order absolute lovely car.
12 January 2026
Unprompted review
Reply from Vertu Motors - Nissan Northampton
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina
I have just collected my 3rd car from…always a pleasure
I have just collected my 3rd car from Nissan and wouldn’t go anywhere else the staff are so friendly and accommodating, going above and beyond to meet your need's.
29 December 2025
Unprompted review
Reply from Vertu Motors - Nissan Northampton
Good morning Shereen. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
First Motability car
We ordered our disabled daughter’s first Motability car from Nissan in Northampton. I dealt with the lovely Sam and she made the whole process so easy. Sam kept us up to date each step and handover of the car was quick. My daughter is very happy with the car and looking forward to learning to drive in it.
Thank you Sam.
17 December 2025
Unprompted review
Reply from Vertu Motors - Nissan Northampton
Thank you so much for your kind words! We are so happy to hear that Sam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
Fin and Sam were very helpful and made…
Fin and Sam were very helpful and made you feel at ease when explaining everything!
15 December 2025
Unprompted review
Reply from Vertu Motors - Nissan Northampton
Thank you so much for your kind words! We are so happy to hear that Fin and Sam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
Purchase of new car
We purchased a vehicle from Vertu using the mobility scheme.
On our first visit to the showroom we were met by Charlie who went through the various vehicles on offer in the scheme. Once we had chosen the model he then explained the different options including colour.
Once chosen he checked on availability and gave an expected date when to collect new car. We found Charlie had good knowledge of the product and was very attentive.
Date given on first meeting for collection was kept.
We saw Charlie again who gave us a thorough briefing on the various dials and switches and was also introduced to his manager Jordan. Both stating any issues to please contact them.
When we left we felt confident we had a reasonable understanding of the controls.
Thank you Charlie we will certainly recommend your company to our friends.
8 December 2025
Unprompted review
Reply from Vertu Motors - Nissan Northampton
Good afternoon Ray. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Charlie and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Dean
Charlie our salesman was very helpful…
Charlie our salesman was very helpful and accurate with his description of the functionality.
Good long test drive and a fair deal was achieved.
The pickup was good and well presented in the showroom which was dry and warm so we could inspect the car without getting wet!
8 December 2025
Unprompted review
Reply from Vertu Motors - Nissan Northampton
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Great customer service
Great customer service very knowledgeable about. Product and very competitive price
3 December 2025
Unprompted review
Reply from Vertu Motors - Nissan Northampton
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.