Vertu Motors - Nissan Northampton Reviews 

87
TrustScore 5 out of 5

4.8

Carousel Way, NN3 9HG Northampton, Northamptonshire, GB


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Rated 5 out of 5 stars

Bought two Nissan primastar vans from Vertu Northampton . Our salesman Sam Jewkes was excellent . We didn’t go to the dealership ,he found us two identical vans at the best competitive prices. All... See more

Company replied

Rated 5 out of 5 stars

There was a reasonably good choice of cars and I picked one from another of Vertu garages which was delivered a few days later. The salesperson (Will) was extremely helpful and knowledgeable and made... See more

Company replied

Rated 5 out of 5 stars

Bruno was very informative and helpful and I couldn't of asked for a better person to be of help, it was a pleasure meeting with him. You are very fortunate that he works for you at Northampton. keep... See more

Company replied

Rated 5 out of 5 stars

Bruno guided me through the process from choosing my vehicle months before to the handover on the day. Extremely professional service, lots of updates. Can’t recommend enough. Will definitely be ret... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Parts Store
  3. Car Repair and Maintenance
  4. Motor Vehicle Dealer
  5. Used Car Dealer

About Vertu Motors - Nissan Northampton

Written by the company

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contact info

  • Carousel Way, NN3 9HG, Northampton, Northamptonshire, United Kingdom

  • 0344 659 3945

4.8

Excellent

TrustScore 5 out of 5

87 reviews

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Replied to 96% of negative reviews

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4.8

All reviews

(87)

12,582 reviews in the last 12 months

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Rated 5 out of 5 stars

Bought two Nissan primastar vans from…

Bought two Nissan primastar vans from Vertu Northampton . Our salesman Sam Jewkes was excellent . We didn’t go to the dealership ,he found us two identical vans at the best competitive prices. All paperwork , transfer of funds, insurances even our own private number plates were handled by Sam by e mail. Fabulous communication, we knew exactly what we had to do and when . Vans were delivered to our door, Sam arranged for two couriers to bring them to us as we live three hours away from Northampton . This is the second time we have dealt with Sam and when it becomes the time to change them again we shall be giving him a call. We love our new vans ! Thank you Sam

31 July 2026
Unprompted review
Vertu Motors  - Nissan Northampton logo

Reply from Vertu Motors - Nissan Northampton

Thank you for your fantastic feedback.

We’re delighted to hear that Sam Jewkes provided such excellent service throughout the purchase of your two Nissan Primastar vans. It’s wonderful to know that he was able to find the right vehicles at competitive prices and make the entire process seamless without the need for you to visit the dealership.

We’re especially pleased that Sam handled everything from paperwork and private plate transfers to arranging delivery, while keeping you fully informed every step of the way. Delivering that level of communication and convenience is exactly what we strive for.

Thank you for choosing Vertu Northampton again. We’re thrilled that you love your new vans, and we’ll be sure to pass on your kind words to Sam.

Kind regards,
Matthew

Rated 5 out of 5 stars

There was a reasonably good choice of…

There was a reasonably good choice of cars and I picked one from another of Vertu garages which was delivered a few days later. The salesperson (Will) was extremely helpful and knowledgeable and made the whole process easy for me.

22 July 2026
Unprompted review
Vertu Motors  - Nissan Northampton logo

Reply from Vertu Motors - Nissan Northampton

Thank you for your kind feedback. We’re delighted to hear that you found the right car and that the process of bringing it across from another Vertu dealership was quick and straightforward.

It’s especially great to know that Will was so helpful and knowledgeable, making the whole experience easy and enjoyable for you. I’ll be sure to pass on your kind words.

Kind regards,
Matthew

Rated 5 out of 5 stars

Friendly staff

Friendly staff, and Bruno from Motability section was really helpful and knowledgeable about the car

29 July 2026
Unprompted review
Vertu Motors  - Nissan Northampton logo

Reply from Vertu Motors - Nissan Northampton

Thank you for your kind feedback. We’re delighted to hear that you found the team friendly and that Bruno provided such helpful and knowledgeable support throughout your Motability journey.

It’s great to know he was able to answer your questions and help you find the right car. I’ll be sure to pass on your kind words to Bruno.

Kind regards,
Matthew

Rated 5 out of 5 stars

Bruno was very informative and helpful…

Bruno was very informative and helpful and I couldn't of asked for a better person to be of help, it was a pleasure meeting with him. You are very fortunate that he works for you at Northampton. keep it up
Mr John James.

22 July 2026
Unprompted review
Vertu Motors  - Nissan Northampton logo

Reply from Vertu Motors - Nissan Northampton

Hi John,

Thank you for taking the time to leave us such a fantastic 5-star review. We’re delighted to hear that Bruno provided such informative and helpful service during your visit to Nissan Northampton.

It’s wonderful to know that he made such a positive impression and that you felt you couldn’t have asked for better assistance. Comments like yours are a real testament to the dedication and professionalism of our team, and we’re sure Bruno will be delighted to receive your kind feedback.

Thank you again for your generous words and support. We’ll be sure to pass your comments on to Bruno and the team.

Kind regards,
Liza.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. All went smoothly with no problems. All staff are friendly and very helpful. It's not just the Nissan that keeps me going back, it is also the staff.

21 July 2026
Unprompted review
Vertu Motors  - Nissan Northampton logo

Reply from Vertu Motors - Nissan Northampton

Thank you for your fantastic review.

We are delighted to hear that you received excellent customer service and that everything went smoothly from start to finish. It's wonderful to know that you find our team friendly and helpful, and that they continue to make such a positive impression.

We're especially pleased to hear that it's not just your Nissan that keeps you coming back, but also the people who look after you. That's exactly the kind of experience we strive to deliver.

Thank you for your continued loyalty and support. We look forward to welcoming you back again soon.

Kind regards,
Keith

Rated 5 out of 5 stars

Recommending Nissan Northampton and the amazing Bruno

Could not fault our experience. Bruno was extremely pleasant and informative. A pleasure to do business with. Thank you.

23 July 2026
Unprompted review
Vertu Motors  - Nissan Northampton logo

Reply from Vertu Motors - Nissan Northampton

Hi Tracey,

Thank you for your fantastic 5-star review!

We’re delighted to hear you had such a positive experience with Vertu Nissan Northampton. It’s wonderful to know Bruno was pleasant, informative and a pleasure to do business with throughout.

We’ll be sure to pass on your kind feedback to Bruno and the team.

Kind regards,
Kerry

Rated 5 out of 5 stars

Finley worked hard to get the deal…

Finley worked hard to get the deal across which was appreciated

17 July 2026
Unprompted review
Vertu Motors  - Nissan Northampton logo

Reply from Vertu Motors - Nissan Northampton

Hi,

Thank you for your review. We're delighted to hear that Finley worked hard to get the deal over the line and that his efforts were appreciated. Providing a positive and supportive experience for our customers is always our goal, so it's great to know Finley delivered for you.

I'll be sure to pass your kind feedback on to him. We hope you're enjoying your new car and wish you many happy miles of motoring.

Kind regards,
Keith

Rated 5 out of 5 stars

Excellent customer service to a…

Excellent customer service to a niggling problem looked after by will.

16 July 2026
Unprompted review
Vertu Motors  - Nissan Northampton logo

Reply from Vertu Motors - Nissan Northampton

Hi Brian,

Thank you for your fantastic 5-star review!

We’re delighted to hear you received excellent customer service and that Will was able to help resolve the issue for you.

We really appreciate your kind feedback and hope to welcome you back to Vertu Nissan Northampton again soon.

Kind regards,
Kerry

Rated 5 out of 5 stars

Bruno guided me through the process…

Bruno guided me through the process from choosing my vehicle months before to the handover on the day. Extremely professional service, lots of updates. Can’t recommend enough. Will definitely be returning

8 July 2026
Unprompted review
Vertu Motors  - Nissan Northampton logo

Reply from Vertu Motors - Nissan Northampton

Hi Jenny,

Thank you for your fantastic review. We're delighted to hear that Bruno provided such professional service throughout your journey, from choosing your vehicle right through to handover. It's great to know that his communication and regular updates made the experience so positive.

We really appreciate your recommendation and look forward to welcoming you back in the future.

Kind regards,
Danielle

Rated 5 out of 5 stars

Brilliant service

From the first time we spoke to him, through to collecting our vehicle Finaly was absolutely amazing! Communication was excellent and we would highly recommend the dealership too.

10 July 2026
Unprompted review
Vertu Motors  - Nissan Northampton logo

Reply from Vertu Motors - Nissan Northampton

Hi Janice,

Thank you for your fantastic 5-star review!

We’re delighted to hear Finlay provided such amazing service from your very first conversation through to collecting your vehicle. It’s great to know the communication was excellent throughout and that your experience was such a positive one.

We’ll be sure to pass on your kind feedback to Finlay and the team. Thank you for your recommendation and for choosing Vertu Nissan Northampton.

Kind regards,
Kerry

Rated 5 out of 5 stars

William was great

William was great - not too pushy but offering just the right level of encouragement to pursue my first electric car and I love it!
Couldn't have done better

8 July 2026
Unprompted review
Vertu Motors  - Nissan Northampton logo

Reply from Vertu Motors - Nissan Northampton

Thank you for your kind review! We're delighted to hear William struck the perfect balance of support and guidance while helping you choose your first electric car. Congratulations on your new vehicle, and we wish you many happy miles ahead! 🚗⚡😊. Kind regards, Selina

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service
Great friendly team nothing to much trouble would highly recommend

7 July 2026
Unprompted review
Vertu Motors  - Nissan Northampton logo

Reply from Vertu Motors - Nissan Northampton

Hi Karen,
Thank you for taking the time to leave us a fantastic 5-star review. We’re delighted to hear that you received excellent customer service from the team at Nissan Northampton. It’s great to know that everyone was friendly, helpful, and willing to go the extra mile to assist you.
Your recommendation means a great deal to us, and we truly appreciate you sharing your experience.
Kind regards,
Liza.

Rated 5 out of 5 stars

From initial contact with Elisa to the…

From initial contact with Elisa to the final handover the process was flawless. The Qashqai E-Power Tekna is absolutly Great!!

7 July 2026
Unprompted review
Vertu Motors  - Nissan Northampton logo

Reply from Vertu Motors - Nissan Northampton

Hi Garry,

Thank you for your fantastic feedback.

It's great to hear that Elisa provided a flawless experience from your initial contact through to handover. We're also delighted that you're enjoying your new Qashqai E-Power Tekna.

Thank you for taking the time to share your experience.

Kind regards,
Danielle

Rated 5 out of 5 stars

Great customer service

From the moment we entered the premises we were greated by Will Wincott, He answered all our questions professionally and dealt with all our needs from beginning to end. Hes a credit to the company.

20 June 2026
Unprompted review
Vertu Motors  - Nissan Northampton logo

Reply from Vertu Motors - Nissan Northampton

Thank you for sharing your experience. I’m really pleased to hear you were warmly welcomed and that Will supported you so professionally from start to finish. It’s wonderful to know he answered all your questions and took care of everything you needed — he’ll be delighted to hear your kind words. He truly is a credit to the team.

Many thanks,
Chloe

Rated 5 out of 5 stars

lovely experience lovely car lovely…

lovely experience lovely car lovely salesman

26 June 2026
Unprompted review
Vertu Motors  - Nissan Northampton logo

Reply from Vertu Motors - Nissan Northampton

Thank you so much for sharing your feedback — it’s wonderful to hear you had such a lovely experience from start to finish. We’re delighted you enjoyed the car and felt well looked after by your salesman. Your kind words mean a lot to us and to the team who work hard to make every visit feel just like this.

Many thanks,
Chloe

Rated 5 out of 5 stars

Excellent Helpfull

Excellent. Finlay was very knowledgeable and helped us making our decision to choose the correct car for our needs.

16 June 2026
Unprompted review
Vertu Motors  - Nissan Northampton logo

Reply from Vertu Motors - Nissan Northampton

Hi Peter,

Thank you for your fantastic 5-star review!

We’re delighted to hear Finlay provided such knowledgeable support and helped you choose the right car for your needs.

We really appreciate your feedback and hope to welcome you back to Vertu Nissan Northampton again soon.

Kind regards,
Kerry

Rated 5 out of 5 stars

Brilliant service

Brilliant service, fast and supportive.

19 June 2026
Unprompted review
Vertu Motors  - Nissan Northampton logo

Reply from Vertu Motors - Nissan Northampton

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn

Rated 5 out of 5 stars

Elisa was great

Elisa was great, she was helpful and friendly. She helped to make a difficult decision easy. I absolutely love my new car

12 June 2026
Unprompted review
Vertu Motors  - Nissan Northampton logo

Reply from Vertu Motors - Nissan Northampton

Hi Rachel,

Thank you for your fantastic 5-star review!

We’re delighted to hear Elisa provided such a friendly and helpful experience, making your decision that much easier. It’s wonderful to know you love your new car!

We really appreciate your feedback and hope to see you again soon.

Kind regards,
Kerry

Rated 5 out of 5 stars

Smooth service and easy

16 June 2026
Unprompted review
Vertu Motors  - Nissan Northampton logo

Reply from Vertu Motors - Nissan Northampton

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn

Rated 5 out of 5 stars

Excellent customer service at Nissan Virtu

The staff at Nissan Virtu are extremely helpful, friendly and professional. The process of buying our car was extremely pleasant and seamless.
The customer service care given at virtue that goes above and beyond and I would definitely recommend Nissan virtue if you’re looking for a car.

13 June 2026
Unprompted review
Vertu Motors  - Nissan Northampton logo

Reply from Vertu Motors - Nissan Northampton

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn

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