The Technician called to transfer my alarm sensor from kitchen door to lounge door. He did that but also moved the hub closer to make it easier. Then he activated my fire alarm as I hadn't realised i... See more
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See what reviewers are saying
Superb service today by Andre. He arrived promptly and could converse with me in English as I have VERY LIMITED understanding of Spanish. He told me tech stuff about the system and control panel whic... See more
The engineer (Frank) was exceptional. Arrived on time, quickly understood what needed to be done. He installed the remaining sensors, put back up ones that had fallen off and sorted out the smoke alar... See more
Gustavo did a very good job by checking all the system and changing all batteries and the sim card. Everything was tested an works perfectly now. Thanks again Gustavo for your hard work at late hours.... See more
Company details
About Verisure España
Written by the company
En Verisure España, antes Securitas Direct, llevamos más de 30 años protegiendo hogares, pequeños negocios y, sobre todo, a las personas.
Nuestra misión es garantizar la tranquilidad de nuestros clientes, anticipándonos para proteger lo que más importa. Para lograrlo, combinamos innovación tecnológica y atención experta, respondiendo de forma rápida y eficaz ante intrusiones, incendios y emergencias de salud.
Con presencia en 18 países y más de 30.000 empleados, somos la empresa de alarmas líder a nivel mundial.
En Verisure creemos firmemente que las personas están en el centro. Somos personas que protegen a personas, y por eso cuidamos tanto de nuestros clientes como de nuestros profesionales, promoviendo la diversidad, el talento inclusivo y equipos de alto rendimiento. Este compromiso nos ha valido reconocimientos como Top Employer en España y estar entre las 100 mejores empresas para trabajar, según rankings como Forbes y Actualidad Económica.
Nuestra apuesta constante por la innovación y la excelencia en el servicio nos ha permitido consolidarnos como compañía referente del sector y ser reconocidos como la mejor alarma en España. Desde octubre de 2025, Verisure cotiza en el Nasdaq de Estocolmo, reflejo de nuestra solidez y visión de futuro.
La innovación tecnológica es uno de nuestros pilares: desarrollamos tecnología propia, diseñada en exclusiva por nuestros equipos de I+D. Esta innovación nos permite anticiparnos a las situaciones de peligro para actuar de inmediato y ofrecer a cada cliente la protección que necesita.
Nuestro ADN se basa en pasión, innovación, confianza, compromiso y responsabilidad, trabajando en equipo para hacer del mundo un lugar más seguro.
Contact info
Spain
- verisure.es
4.8
Excellent
86K reviews
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Everything works well for year
Everything works well for year. And problems get solved quickly and professionally.
13 August 2026
Reply from Verisure España
Hello,
We are thrilled to hear that you had a positive experience with us.
We sincerely appreciate you leaving us this review. Every piece of feedback helps us grow and improve what we do.
Best regards,
Gonzalo, Security Expert.
Perfect service.
Perfect service.
Julian was very helpful, patient and kind while explaining to non speaking Spanish customer.
I’m very satisfied with Verisure and his service.
13 August 2026
Reply from Verisure España
Hello,
Thank you for recognizing the excellent work of our employee; we truly appreciate it. We will make sure to pass your comments along to them.
Thank you for your review and for choosing us as your security experts.
Best regards,
Lourdes, Securitas Direct Representative.
Good service
Excellent service from Verisure so far. Kristina the technician, was very helpful, professional and friendly. She explained everything clearly and made the whole process very easy. Really enjoying the service so far!
12 August 2026
Unprompted review
Reply from Verisure España
Good afternoon, Aida.
We are delighted that our employee was able to provide you with a positive experience. We will share your comments so he knows his work is appreciated.
Thank you for letting us know you are satisfied. Your trust in us and the value you place on our work is our greatest reward.
Best regards! 😊
Iván, from the Verisure team.
Rápido y sin incidencias
11 August 2026
Very good job
10 August 2026
Reply from Verisure España
Buenos días, Simon
Estamos encantados de leerte y de recibir tu opinión.
Agradecemos tu valoración a través de este canal. Todo nuestro equipo continúa trabajando para cuidar de ti y de tu nivel de satisfacción y confianza.
Un saludo.
Julia, experta de tu equipo Verisure. 😊
Reply from Verisure España
Good afternoon, Kyah
We’re delighted to hear from you and to receive your feedback.
We sincerely thank you for leaving us this review. Every comment helps us grow and improve in what we do.
Best regards! 😊
Iván, from the Verisure team.
Antonio was very professional
Antonio was very professional , punctual and on point. We will highly recommend him. Thank you
6 August 2026
Our technician Antonio was very…
Our technician Antonio was very knowledgeable and professional. We will highly recommend him to our friends and family. Thank you so much for your service!
6 August 2026
Very good service very polite he knows…
Very good service very polite he knows the job very well
5 August 2026
Reply from Verisure España
Hello, Morton
It is a pleasure to hear about your personal experience with our experts. We will make sure your comments reach them.
Thank you for taking the time to leave your feedback on this platform.
Best regards,
Lourdes, Verisure Representative.
Manuel was excellent he explained…
Manuel was excellent he explained everything perfectly and installed the system with no mess or issues highly recommended
5 August 2026
Reply from Verisure España
Good afternoon, Jacob. Knowing about your personal experience with our experts is important to us. We will try to pass on your feedback. Thank you for your review and for choosing us as your expert security company.
Best regards, Julia, expert from your Verisure team. 😊
The technician completed everything…
The technician completed everything quickly and professionally. He listened to all of my requests.
3 August 2026
Great service
31 July 2026
Stephen was very nice very helpful and…
Stephen was very nice very helpful and answered al my questions I’m very happy with him job
30 July 2026
Absolute scam
Absolute scam. Outside sensors didn’t work but Verisure state they can detect faulty sensors. Not true at all. You could be mugged, goods stolen and nothing would happen. When escalated. A nice man said they could TRY and get a supervisor to call us back in 6 days because of the backlog. BEWARE. !!!!
29 July 2026
Unprompted review
Excellent communication skills,all…
Excellent communication skills,all questions answered, good work
29 July 2026
Best work best person
29 July 2026
Reply from Verisure España
Dear Kathleen,
We are delighted that you had a positive experience with us!
We truly appreciate the time and effort you took to leave us this review. Your feedback is very important to us.
Best regards,
Lourdes, Verisure Manager.
Chema did a great job installing the…
Chema did a great job installing the alarm system and explaining everything. I happy with the experience!
29 July 2026
Reply from Verisure España
Hello Karl,
Thank you for recognizing our employee's excellent work; we truly appreciate it. We will make sure to pass your comments on to him.
Thank you for sharing your feedback with us and with others. Your words give us the greatest satisfaction.
Best regards,
Lourdes, Verisure Manager.
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