Venicci Reviews 615

We ordered our Upline 2 and it has been amazing. We required an extra part as I broke a clip being heavy handed and once contacting customer service this was sent out the same day which was amazing!!!! Super happy with the customer service especially from Tristan and Sacha!!

Absolutely lovely company would recommend to anyone dead helpful with stuff and very quick replwhen need

Excellent customer service, they were able to send me a new car seat and base to replace the recall car seat I had. Very straightforward process

Couldn't praise the team and product more! We bought the Venicci Upline for our son born in October 25 and recently had an issue with the brakes. Nothing was too much bother, in order to inspect and fix the frame Venicci sent us a loan version whilst they repaired ours and we were reunited with a fixed frame in less than a week! Amazing customer service and communication from the team! Would highly recommend Venicci as a brand, their products and team are wonderful!

Cosmo car seat caused injury to my newborns feet.
Customer service could be improved but once they realised I wasn’t giving In
After a few back and forth emails and arguing my point and situation we managed to come to a resolution.
Glad that they have managed to resolve this upsetting experience.

Emailed Venicci after noticing my backpack with my bundle was broken, had an email back within a day and another replacement sent out instantly. Cannot recommend the after service enough. Thank you Sacha for sorting this for me.

Harry served us today, was really informative and helpful in securing our travel system! Made the process so easy and was great with any queries we had, for a company that doesn’t take commission he was absolutely amazing and definitely deserved it!

Bought a pram today, Harry showed us how it works and how useful it is! There is so many uses for this pram that will benefit in so many areas! Thank you Harry!

Thank you so much to Katie you were so helpful and informative with Venicci products today at Glasgow baby toddler event. You knew what you were talking about and helped me make my choice in ordering our baby’s pram. Also thank you to the 3 Gary’s 😂

Attended the baby show in Glasgow today and Katie at the VENICCI stand was brilliant. Really knowledgable and made the full experience brilliant and easy. I have ordered the upline 3 which looks excellent and can’t wait to use it when baby comes.

Katie was absolutely fantastic at the pram show in Glasgow for us. Gave demonstrations over both days and helped us decide on our pram bundle! Highly recommend.

Visited the Venicci stand at the Baby & Toddler Show in Glasgow to look at prams for our baby due in September. There were so many brands to choose from which was overwhelming, but Kelly at Venicci helped us pick what we believe is our perfect pram by being super friendly & giving us a great demo of how everything worked!

Katie was amazing in helping us get the pram I really wanted. My due date is soon and my new pram wouldn’t arrive in time so she sorted us out with the car seat and base and chasis in the mean time till the pram arrives. Can’t thank her enough for all of her help and making this experience less stressful.

Very well shown how to control the pram and amendments

Kelly at the Glasgow baby show was so helpful and really took her time to talk me through how to fold, take a part and work the whole travel system. She made me feel confident and very much at ease which was a big deal - I find prams very heavy and overwhelming to use!! Such a relief to have found our set up & genuinely -thanks to Kelly! Not many reps take the time to help you try things for yourself!

Sandra was very helpful in organising myself and my fiancé’s bundle for our newborn to be! Very patient and gave excellent demonstrations filling us with confidence. Thank you Sandra

We were lucky to get a hold of the new Upline 3 pram today at the SECC Glasgow. We had the genuine pleasure of speaking with Katie who was a fountain of knowledge and experience. As first time soon to be parents we couldn't of asked for a better person to help us out. After looking around some of the other stalls and brands we couldn't help but come back to the Upline 3 and Katie's patience to answer all of our questions, and give us her honest opinions! Not only did the price for the bundle out compete any of the competitors, but the technology is ahead of the rest too with the folding carry cot function. If you happen to go to a show and Venicci is there, do speak to them and try their Upline 3. Katie if you read this, thank you again from Tom and Lorraine :)

Kelly sold us venicci upline 3 at Glasgow baby and toddler show. Super patient and helpful :)

Sacha was very helpful at the Glasgow SEC in sorting out our Venicci pram purchase

Great experience made so easy by Katie at the baby show in Glasgow. Left us feeling a lot less overwhelmed and walked away with my dream pram.