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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, often noting that orders arrive quickly, even to challenging locations. Many people highlight the exceptional customer service, with staff being described as helpful, knowledgeable, and polite, providing excellent advice and support. Reviewers appreciate the high quality of the products and the ease of finding the correct parts on the website. The overall sentiment indicates a reliable company that consistently provides great service and products, making it a preferred choice for many customers.

What people talk about most

Delivery service

Reviewers consistently express satisfaction with the delivery service, frequently highlighting its speed and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the excellent advice and efficient... See more

Staff

Consumers find staff to be positive, consistently praising their helpfulness, knowledge, and excellent... See more

Product

Customers consistently note positive experiences with product quality and availability, often finding exactly... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and the speed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wouldn’t go anywhere else. Super fast delivery even to Northern Ireland which at times can be troublesome. Website is laid out so even a novice like me can easily find what I need and if I can’t, then... See more

Rated 5 out of 5 stars

I've just had a delivery from VE which was very quick and efficient and good value. However I wish to add the exceptional help and advice I received when I had to rebuild my Rally 200 on the way to th... See more

Company replied

Rated 5 out of 5 stars

Guy at VE uk , we're very helpful in chasing my missing parcel that was delivered to the wrong address due to currier incopetance. great service . well done guys !

Company replied

Rated 5 out of 5 stars

If I’m looking for a Vespa part or accessories then VE are my first port of call, mostly because they will have it in stock, the part will be of good quality and the knowledge of the people at VE is e... See more

Company replied


Company details

  1. Motor Scooter Dealer

Written by the company

VE (UK) has been supplying scooter parts & accessories for 48 years. We are known for our reliabity and experience. Our staff are here to help and advise all customers on all aspects of Lambretta and Vespa classic scooters as well as all the Automatic scooters in the UK market. We look forwad to helping you.


Contact info

5.0

Excellent

TrustScore 5 out of 5

428 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great uk based company

Quick delivery. Good stock of items A uk based company. Have used them several times during a re build.
Referred to their online exploded parts catalogue for hints many times!

27 October 2024
VE Uk logo

Reply from VE Uk

Hello Bryan, thanks for your review. You highlight the various aspects of using our website. It's good to see you use our parts catalogues to assist you.
We look forward to hearing from you soon, Thanks again for your review. Cheers VE UK.

Rated 5 out of 5 stars

great service fast delivery

great service fast delivery

25 October 2024
VE Uk logo

Reply from VE Uk

Good morning, Colin many thanks for your kind review. We pride ourselves on the quality of our service and the speed of our delivery. Thanks for taking the time to send the review, Kind regards, The VE Team.

Rated 5 out of 5 stars

Excellence

Quality parts delivered in super quick time. I would have no hesitation recommending these guys.

26 October 2024
VE Uk logo

Reply from VE Uk

Thank you for your review. We appreciate your time and effort in sending us your review. We hope to hear from you again soon. Best wishes, VE UK.

Rated 5 out of 5 stars

Spot on as always.

Spot on as always, fair prices, quick delivery and a great supplier for your scootering needs

28 October 2024
Unprompted review
VE Uk logo

Reply from VE Uk

Good morning, Richard, and many thanks for your kind words in your review. We always endeavour to offer the best quality parts and service. We look forward to hearing from you soon. Kind regards, the VE Team.

Rated 5 out of 5 stars

Easy to use website

Easy to use website, very quick posting.

25 September 2024
VE Uk logo

Reply from VE Uk

Hi Kenneth, Thank you for your positive review, WE make sure that every order is shipped to customers when the parts are in our hands.
We appreciate your time sending us your review, Thanks again. The VE Team, Cheers!

Rated 5 out of 5 stars

delivery spot on

delivery spot on , have not fitted as yet all looks good .

26 July 2024
VE Uk logo

Reply from VE Uk

The Scorpion Serket Exhaust is a high-end system enjoyed by many users, Your review is most welcome and we appreciate your time sending it to us at VE. We hope to hear from you soon. Cheers!

Rated 5 out of 5 stars

Screen

Great company to deal with and a quality product 👌🏼

25 July 2024
VE Uk logo

Reply from VE Uk

Hello Mr Hawkins, and thank you for reviewing your recent purchase from VE (UK). Quality is always foremost in all our dealings. We are well known for the quality of all we offer. Thanks for your kind review.

Rated 5 out of 5 stars

Nice people to deal with

Nice people to deal with. Great communication. 🙂

25 July 2024
VE Uk logo

Reply from VE Uk

Hi Mark, thanks for the review of your order you placed with VE (UK). Keeping customers in the loop is vital in our business. Communication is very important and we always pass on any info to help our customers.

Rated 5 out of 5 stars

I have always received good service…

I have always received good service from VE Actif, but I ordered a top blade for the flyscreen on my Vespa PX as I wanted a black tinted one instead of the standard clear one, so I ordered it on Tuesday 23rd July even though it said they were waiting for stock arriving & it’s unbelievably just arrived less than 48hrs later & very well packaged even though it only cost me £14.40 including p&p. Brilliant service for a good quality ageless accessory🛵👍

25 July 2024
Unprompted review
VE Uk logo

Reply from VE Uk

Thanks, James for your review of VE and our service. It's always a pleasure to be praised for the speed of supply and the quality of our products. We hope to hear from you again soon. All the very best, cheers!

Rated 5 out of 5 stars

Molossi dipstick

Well packaged and delivered quick, somehow lost my old gearbox dipstick so purchased the Malossi one which looks really good and is bright red too..so harder to lose lol

24 July 2024
Unprompted review
VE Uk logo

Reply from VE Uk

Hi Andy, thanks for your great review of the item you ordered from VE. Pleasure to have you as a VE customer. Thanks for your review. All the very best, Cheers. The VE Team!

Rated 5 out of 5 stars

Way out here in the states

Way out here in the states , cheers mates! oi!
VE UK is my go to for specific parts on my p200e vespa 79er. Best customer services ever without the sarcasm You'll get from Scooter west. VE U.K took the time to answer very specific questions, gave great advise and recommended options for a
better rebuilt. They also got me in a good and fair price range for the vr cases and 210 Malossi kit. Thank you Steve and Rob. stay gold mates.

24 January 2024
Unprompted review
Rated 5 out of 5 stars

These guys responded to my questions…

These guys responded to my questions and the process was simple.

24 June 2024
VE Uk logo

Reply from VE Uk

Hi Andrew, We are delighted to receive your review. Keeping matters simple, is importand=t and of course a happy customer will return and use us again. Thanks again, the VE Team.

Rated 5 out of 5 stars

Excellent service all round

Excellent service all round, very rarely have they not got items in stock, Superfast deliveries and very knowledgeable people on the phone.

24 June 2024
VE Uk logo

Reply from VE Uk

Hello Tongpeter, thanks for the review. We are delighted that you have highlighted the service you have received. Many thanks for the very positive review. Cheers, the VE Team.

Rated 5 out of 5 stars

Good quality rare parts

Good quality rare parts, good pricing, fantastic delivery time and communication.
Many thanks

24 June 2024
VE Uk logo

Reply from VE Uk

Hi Shaun, You have sent us your review and it stands out as someone who is happy with the performance of the VE Team. Our team sends their thanks. Cheers.

Rated 5 out of 5 stars

No fuss

No fuss , fast delivery 👍

24 June 2024
VE Uk logo

Reply from VE Uk

Hi Graham, your review says it all. Thanks for taking time to send it in. We try to keep matters simple. All the very best, cheers, the VE Team.

Rated 5 out of 5 stars

Happy Customer

Great service, very helpful dealing with my questions. Once I ordered the item came super quick.

25 June 2024
Unprompted review
VE Uk logo

Reply from VE Uk

Hello Colin, great review, thanks. We are pleased you are happy with our service. Please do keep in touch and be assured all your orders will be sent with the same quality of service. Many thanks for the great review.

Rated 5 out of 5 stars

Excellent service all round!

Excellent service all round!

1 June 2024
Unprompted review
VE Uk logo

Reply from VE Uk

Hello Tery, thank you for reviewing your order placed with VE UK. We are always pleased to hear from our customer base, and even happier with your remarks. We hope to be of service to you soon. All the best, The VE Team.

Rated 5 out of 5 stars

I have bought a few items from VE-UK…

I have bought a few items from VE-UK for various scooters and they are always the best UK price considering these items are shipped from Italy.
Cheaper and more reliable than eBay.
If you want advice Rob is a great guy to speak with.
He is very knowledgeable and enthusiastic, always happy to help.
Highly recommended for all scooter enthusiasts.

8 June 2024
Unprompted review
VE Uk logo

Reply from VE Uk

Hello Mr Powley, thank you for a very concise review, We are delighted you referred to Rob, who has many years experienced and you highlighted his desire to help and offer advice. Thank you very much for your review and your continued business. All the very best. The VE Team.

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