Wouldn’t go anywhere else. Super fast delivery even to Northern Ireland which at times can be troublesome. Website is laid out so even a novice like me can easily find what I need and if I can’t, then... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've just had a delivery from VE which was very quick and efficient and good value. However I wish to add the exceptional help and advice I received when I had to rebuild my Rally 200 on the way to th... See more
Company replied
Guy at VE uk , we're very helpful in chasing my missing parcel that was delivered to the wrong address due to currier incopetance. great service . well done guys !
Company replied
If I’m looking for a Vespa part or accessories then VE are my first port of call, mostly because they will have it in stock, the part will be of good quality and the knowledge of the people at VE is e... See more
Company replied
Company details
Written by the company
VE (UK) has been supplying scooter parts & accessories for 48 years. We are known for our reliabity and experience. Our staff are here to help and advise all customers on all aspects of Lambretta and Vespa classic scooters as well as all the Automatic scooters in the UK market. We look forwad to helping you.
Contact info
United Kingdom
- ve-uk.com
5.0
Excellent
428 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from VE Uk
Good day Jason, and thank you for your positive review. A fast delivery is our main objective. We ship all orders ASAP to customers; your review comment proves this. We look forward to being of service to you in the near future. All the very best. The VE Team!
Reply from VE Uk
Thanks Gareth for a great review. We are always happy to hear from our customer base. Thanks again for a great review. The VE Team,
Great lads helped me big time highly…
Great lads helped me big time highly recommended and appreciated
25 February 2025
Unprompted review
Reply from VE Uk
Hi Gary, Thanks for your review. One of our staff members said, "That's why we come to work, " which is very true. We excel in providing help and assistance in all aspects of our daily duties, Thanks for your review. We hope to be of assistance whenever you call VE. Cheers!
Ordered the Vespa headlamp unit at 3pm…
Ordered the Vespa headlamp unit at 3pm Friday and it was delivered by 1pm Saturday and I’ve just fitted it.
Excellent service and good price
22 February 2025
Unprompted review
Excellent service
Excellent service via email or phone
Delivery so fast order one day received parcel next day always well packaged and top quality parts.
20 February 2025
Unprompted review
Reply from VE Uk
Hello Angus, Thank you for highlighting VE's excellent record of supplying a true service and driven way to ensure a supply of quality parts at sensible prices and a fast, reliable delivery service. Many thanks for your kind words. All the very best, The VE Team.
Reply from VE Uk
Hello Lee. Thanks for the review you sent to us. You highlighted the reasons for awarding us five stars. We want to thank you for reaching out to us through Trustpilot. We look forward to being of service to you in the future. Many thanks, The VE Team.
Superb service
Form ordering to delivery in less than 48 hours, you'd probably expect problems, but not with VE.UK. from the clear & easy to use website to the communication at every step this makes buying from VE.UK a very pleasurable experience. VE.UK really set the standard for online shopping.
14 February 2025
Unprompted review
Reply from VE Uk
Hi Simon. Firstly, a huge thanks for your review. We are very grateful for the Review you have added to our reviews page on our website. We are sure this is the best review we have ever received. Our thanks and best wishes and assurance we will continue our high standards on all our customer orders.
Kind regards, The VE Team.
Reply from VE Uk
Hi Steve, big thanks for your very positive review of your experience when dealing with us at VE. A big thanks from our team, and we look forward to supplying you again soon. Best wishes from the VE Team. Cheers!
Fast and friendly service
Fast and friendly service. Can't fault them and would definitely use them again
27 January 2025
Reply from VE Uk
Hello Michael. Thank you for your kind review. It is most welcome and highlights the efforts we put into every order we send out. We hope to hear from you soon, Best regards, The VE Team, Cheers!
Ordered an exhaust & left a note where…
Ordered an exhaust & left a note where to put it if nobody home, note clearly marked on box & item left in appropriate place, excellent service thankyou.
29 January 2025
Unprompted review
Good prompt efficient service and…
Good prompt efficient service and decent parts. Much better than beedspeed
25 December 2024
Reply from VE Uk
Good Afternoon, Colin, thank you for taking the time to send us your review of our service. We pride ourselves on the high quality of our service. Every order is important to our team, and we appreciate your kind words. Many thanks for your review. Cheers, the VE Team, Cheers!
Great company , best experience
everytime I deal with this company its a positive experience, great informative staff and always super quick delivery with strong packaging…..brilliant
30 December 2024
Reply from VE Uk
Hi David, many thanks for your brilliant review. Your review says it all and highlights the efforts we put into every order we process for our customers. Many thanks for your time, all the best for 2025. Cheers, the VE Team.
Reply from VE Uk
Hello Neil, Thanks for your review. We are delighted to note your review as an easy purchase. We make it an easy purchase on every order. Have a happy 2025 and please do keep in touch, Many thanks, the VE Team.
Ordered in the Christmas holidays and…
Ordered in the Christmas holidays and delivered just after new year.
BRILLIANT
29 December 2024
Reply from VE Uk
Good morning. Thanks for your kind words. We excel at handling our customers' orders. We wish you a Merry Christmas and a Happy New Year, and we hope to hear from you in the new year.
great service and great quality…
great service and great quality parts..would highly recomend
25 November 2024
Reply from VE Uk
Hello Simon, thanks for a great review. Your words say it all. We always try to ensure we handle every sale with our attention to detail. Have a great Christmas, From the VE Team, cheers!
First class service
First class service. Have had numerous orders previously and no issues. If items were not in stock VE sent what was available and followed up the rest of the order later at no extra charge when the items were in stock. They have also been very helpful with any technical questions I needed answering.
26 November 2024
Reply from VE Uk
Hi Martin, thanks for taking the time to send us your review, Thanks for the detail in your review. We are known for our support and assistance, and it's nice to be appreciated for our efforts. The VE Team, thank you and wish you a very merry Christmas. Cheers!
Allways quality parts and helpfull…
Allways quality parts and helpfull advice and communication
26 November 2024
Reply from VE Uk
Hi Richard, Thank you for your kind review. We stopped stocking Lambretta parts several years ago from the Far East and moved them over to Casa. It was an effort to get better quality, and it proved very successful. Similarly, with Vespa, we now source genuine Vespa parts for our stock. Thanks for your time, and we hope to hear from you soon. Merry Christmas and a Happy New Year from the VE Team. All the very best!
Service is top
25 November 2024
Reply from VE Uk
Thank you for your support. We are always here to offer support,
Merry Christmas and a Happy New Year. Kind Regards from the VE Team. Cheers!
Excellent Derby based scooter parts shop and online retailer.
Always excellent on phone if any support is required. Ordered parts online and they came overnight. Excellent value for money with free delivery over 75 pounds.
29 November 2024
Unprompted review
Reply from VE Uk
Thank you, Dave, for your excellent review, During December, we offer FREE SHIPPING on all orders received. Thanks for your support. Have a great Christmas, the VE Team, Cheers!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.