Wouldn’t go anywhere else. Super fast delivery even to Northern Ireland which at times can be troublesome. Website is laid out so even a novice like me can easily find what I need and if I can’t, then... See more
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Review summary
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I've just had a delivery from VE which was very quick and efficient and good value. However I wish to add the exceptional help and advice I received when I had to rebuild my Rally 200 on the way to th... See more
Company replied
Guy at VE uk , we're very helpful in chasing my missing parcel that was delivered to the wrong address due to currier incopetance. great service . well done guys !
Company replied
If I’m looking for a Vespa part or accessories then VE are my first port of call, mostly because they will have it in stock, the part will be of good quality and the knowledge of the people at VE is e... See more
Company replied
Company details
Written by the company
VE (UK) has been supplying scooter parts & accessories for 48 years. We are known for our reliabity and experience. Our staff are here to help and advise all customers on all aspects of Lambretta and Vespa classic scooters as well as all the Automatic scooters in the UK market. We look forwad to helping you.
Contact info
United Kingdom
- ve-uk.com
5.0
Excellent
428 reviews
Asks customers to review
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Ordered set of 50cc piston rings
Ordered set of 50cc piston rings
They arrived very promptly and very good as described
I would now like to apologise to VE UK for the comment which I have now deleted regarding my disappointment at the postal charge and the actual cost I now know I was completely mistaken. If I had taken more care I would have seen that the 29p was in fact 29g Sorry
Sincerely humbled
Martin Taylor
6 June 2024
Unprompted review
Reply from VE Uk
Hello Martin, thank you for your order and for your Trust Pilot review.We are pleased to hear you received your order promtly and in good order.
Regarding your comments about the postage costs in your reveiew, we would like to point out that the £0.29p you mentioned for the postage cost is in fact 29g in weight.
Royal Mail do not offer any services or postage £0.29p.
Your order was sent out by Royal Mail Large Letter, 29 grams on a Tracked 48hr service which costs £3.35. We charge £3.75+vat (£4.50 inc vat) which covers the post charge, the packaging and the time involved to process you order. Hopefully this helps clarify the postsage charge for you so you will be aware of it for future purchases.
Kind regards, Simon & the VE UK Team.
Maybe you might consider 5 stars?
Many thanks for the reply. No need to apologise, it is easy to make a small mistake, We hope this does not effect our supplying you in the future, Thanks, the VE Team.
Good comunication and delivery time
26 May 2024
Reply from VE Uk
Hi Tracey, many thanks for your review of your order from VE. We know customers appreciate updates on their orders, and we endeavour to keep our customers up to date with shipments we send out. Hopefully this will be of benefit to you, whenever you order from VE. Thanks again, The VE Team.
Quick deliverys
26 May 2024
Reply from VE Uk
Hello John, we were pleased to receive your review highlighting our quick deliveries, Our couriers are working with us to ensure we have no errors in delivering shipments to our customers. Thank you again for your positive review, all the best, the VE Team.
Brilliant service
Ordered a part late on Tuesday, arrived on Friday. Exactly what I'd ordered and ve_uk kept me informed via email about the order from ordering to dispatch and delivery.
31 May 2024
Unprompted review
Reply from VE Uk
Good morning Martyn, thank you for your review. Every order is tracked to ensure a fair delivery time, and we ensure we keep our customers updated. We appreciate your kind words about our service, all the very best, the VE Team.
Excellent customer support and service
Excellent packaging. Quick despatch and delivery.
Great customer service and communication. I have received 3 orders on the last year, and always very good.
24 May 2024
Unprompted review
Reply from VE Uk
Hello Aaron, thank you for your review. Experience has taught us to retain the standards of our business at the highest level. Your review proves that over a period we have retained the quality of our service. Thanks again for a great review. All the best, the VE TEam.
Front rack for my scomadi
Great stuff arrived on time well packed I will be using V.E. again
2 May 2024
Unprompted review
Excellent service and delivery times
Excellent service and delivery times. Quality products. Thanks
15 May 2024
Unprompted review
Reply from VE Uk
Hi Mark, Thanks for a great review. In your reply, you highlighted the mainstay of our commitment to our customers. Our service is most important, and that is why more and more customers deal with VE. Thanks again for your kind review. All the very best, the VE Team.
Excellent fast service as always
Excellent fast service as always. Use them all the time 😀 prompt delivery 🚚 Recommended.
15 May 2024
Unprompted review
Reply from VE Uk
Hello Mike. thanks for your review of your transaction with VE. We are delighted that you were happy and we look to hearing from you in the future. From all the team VE, we thank you. All the very best. Cheers!
Reed valve parts
A straight forward purchase was informed when order was ready and posted definitely will be using again regards Stu
9 May 2024
Unprompted review
Reply from VE Uk
Hi Stuart, thanks for your review. We are pleased to hear your experience with VE was a pleasant one. We look forward to supplying you with parts whenever you need us, many thanks. Best regards, the VE Team.
VEUk restored my faith.
Started using VEUk after being let down constantly by a certain Grimsby firm BS. VEUk are superb, reliable, super fast delivery, great communication, super helpful, know what their talking about, experienced, and good value. As a scooter dealer should be. thank you for restoring my faith in scooter parts dealers A1 thank you.
25 April 2024
Reply from VE Uk
Hello Dawn, what a great review. You have found out what a lot of our customers already know, that we are on top of our game, by supplying a truly great service. On behalf of the VE team we thank you for your kind words. We hope to hear from you again soon. Cheers!
West Yorkshire lambretta as it says…
West Yorkshire lambretta as it says specialise in lambretta so when we needed advice on a vespa we had in we them very helpful and supplied us with correct parts very quickly many thanks
24 April 2024
Reply from VE Uk
Hi Gary, thanks for your kind review. We were delighted to supply you with the parts you requested, all the best from the VE Team.
Good turnaround and service
Good turnaround and service, only called a couple of times but received some decent knowledge.
10 April 2024
Unprompted review
Reply from VE Uk
Good Morning David, and thanks for your positive review. We are known for our technical support, and with over 40 years in business we have most answers for our customers. Many thanks for your review, the VE Team.
Good delivery time but wasn't happy…
Good delivery time but wasn't happy paying extra postage as Northern Ireland is part of the UK that's why I've give itv3 stars instead of 5
26 March 2024
Reply from VE Uk
Hi Glenn, thank you for your review. We do all we can to help our customers in all aspects of their orders, including shipping.
I spoke with you on the phone before shipping your order to advise that our free shipping is for Mainland UK only. We try to be as transparent as possible, our website also states this on the shipping option as you go through the checkout. Sadly anywhere we ship to that's offshore, costs more than a normal next day parcel to Mainland UK.
This includes Northern Ireland, the Scottish Highlands and Islands, Isle of Man, Jersey & Guernsey. We have no control over this, all couriers and postal services charge more for items crossing the water.
You accepted the shipping quote when we spoke. As discussed in our call, The normal shipping cost for a parcel to Northern Ireland up to 10kg is £14.00 plus vat. I managed to arrange for your parcel to be sent by courier at a reduced price of £7.50 plus vat which I thought I had done well for you. Larger and higher-value items are shipped by courier as they are fully tracked and insured to the value of the order. Please bear this in mind should you choose to order with us again in the future. Thanks, Simon, the VE Team.
Best Vespa range in the UK
Great Knowledge
All the best products
Quick access to the SIP range
Fast delivery
25 March 2024
Reply from VE Uk
Hello Peter, many thanks for your review. All the team, work hard to excel in providing a top quality service. We are often congratulated on our product knowledge, and your mention of our SIP spares is always grateful. Many thanks for your support. Cheers, the VE Team.
First class!
25 March 2024
Reply from VE Uk
Hello Nicholas, thanks for reviewing your latest transaction with us at VE (UK). We always ensure that our customers are happy with the handling of their orders with VE (UK). Thanks for taking the time to respond. We appreciate your time, best regards, The VE Team.
Great service!
I Called the team to ask about a Malossi upgrade transmission for my Suzuki Burgman AN 400 to ask about lead times for delivery of Malossi parts. Was spot on. They had all that I needed. Good packaging too. Thanks.
23 February 2024
Reply from VE Uk
Hi Mark, thanks for your review. We always try to excel when contacted by customers and as such our reviews always are very positive. As you are aware we do much more than just Lambretta and Vespa parts. Suzuki, Peugeot, etc, etc. Thanks again for taking the time to send in your review. Hope to hear from you soon, the VE Team.
Reply from VE Uk
Hi Sam, many thanks for your review. We always try to make every order "smooth and faultless"
giving the service to our customers, they expect from VE. Again, thanks for your support and your review. All the best, the VE Team.
Excellent
Excellent, great range of parts, fantastic customer service. They answer the 'phone, always willing to offer friendly advice, part delivered promptly. God bless these guys for helping keep these wonderful machines on the road.
14 February 2024
Unprompted review
Reply from VE Uk
Good morning Andrew. thank you for your top review, We always listen to our customers who expect our service to be top-notch. Thanks for your kind words, we appreciate them, Look forward to hearing from you soon, The VE Team.
Just the Best Service
25 January 2024
Reply from VE Uk
Hello Kenneth, thank you so much for your 5-star review. We really enjoy reviews from our customers. We are delighted that you are happy with your VE experience. We are always on hand to assist with any enquiry you have. Thanks again, cheers!
Excellent Professional Service
After being badly let down by another company who shall remain nameless (Okay - it was Beedspeed), I ordered the part I needed from VE UK. It arrived very quickly, was well packaged, exactly as described and at a very fair price. Customer service was excellent. I was so impressed, VE were my first port of call when I needed more parts a week later. I will definitely order from them in future and can't recommend their service highly enough.
15 January 2024
Unprompted review
Reply from VE Uk
Hello Y, We are always here to help and offer advice. We are well known for our technical help and advice. We look forward to being of assistance to you in the near future. All the very best. Cheers The VE Team.
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