Product is always as expected. Shipping plus excise tax is very pricey. Usually order a single 60ml vial and shipping etc costs more than the order. Also comes in a week or so rather than the 2-5 da... See more
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555 Riverdale Dr. Ste D, 91204, Glendale, United States
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Reply from Vape Juice Depot

Reply from Vape Juice Depot
Absolutely terrible.
Made an order to Canada cause they provide international shipping. My vapes have been stuck awaiting clearance by a broker (vape juice depot) for over a week. I’ve tried to get in contact with this crappy vape company. Phone number puts you through to nobody. The support email gets you zero replies. They offer this international service obviously knowing that it will need customs clearance but they’ve received your money and they clearly couldn’t care less from there on.

Reply from Vape Juice Depot
I did not receive my order as it was returned by whom ever was delivering. Please refund my money immediately

Reply from Vape Juice Depot
I love Vape Juice Depot. My vapes came expeditiously. I will be using them from now on!

Reply from Vape Juice Depot
The prices are amazing, I like the method of age verification. Shipping time is honestly EXCELLENT, i live in Alaska, and I get our package within 5 business days, most of the time less. Which is AMAZING, for us extremely rural Alaskans. Cost of shipping is really my only complaint, as there’s a shipping and signature fee. I’ve tried to order the amount for free shipping but it always glitches out and is like never mind add on another $50. Ultimately, I love this website, the constant rotation of sale items, the mass amount of flavors, sizes, nicotine levels. I love shopping with them.

Reply from Vape Juice Depot

Reply from Vape Juice Depot

Reply from Vape Juice Depot
I ordered 3 vapes. 2 were ordered by mistake. I emailed the company and explained. They answered promptly and said I could mail back the unopened vapes and they would credit my account, minus a restocking fee. In my book, That's good customer service. I will continue to use vape juice depot.

Reply from Vape Juice Depot
First time I used this site and will be my go to from now on. Delivery was quicker than expected and order was what it was supposed to be

Reply from Vape Juice Depot

Reply from Vape Juice Depot
I’m so grateful to have found a company that is dependable and efficient! I place my order and within a week I receive my order!!!
Thank you Vape Juice Depot for having integrity!!!!

Reply from Vape Juice Depot
The selection of products and fast shipping.

Reply from Vape Juice Depot
Right product, fair price and delivery was as promised. Communication was great as well.

Reply from Vape Juice Depot
Quick delivery, good vapes,?needed low nicotine and are not sold in any store near me

Reply from Vape Juice Depot
It always takes a couple more days than you say and I’m tired of paying for ID verification 8.99 everytime I order is getting annoying and might order from a different carrier

Reply from Vape Juice Depot
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