Vape Juice DepotReviews 

8,260
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 3,639 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent prices and the high quality of the products, which are always as expected. Many people appreciate the fast shipping and efficient order processing, often receiving their items within a week or even sooner. The company is also commended for its user-friendly website design and reliable service, making the overall ordering experience pleasant. However, some customers also noted concerns regarding the shipping costs, which can sometimes exceed the order value, and the mandatory signature requirement for delivery. A few other people also felt that the shipping time was not always as fast as anticipated, and there were occasional issues with order fulfillment or communication about delivery status.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the fast shipping... See more

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality, taste,... See more

Order

Users describe positive interactions with order, with many reviewers expressing satisfaction with the quick... See more

Price

People report positive experiences with price, consistently praising the good, fair, and amazing pricing for... See more

Service

Reviewers mention positive feedback about service, often highlighting fast service and shipping, and a quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Product is always as expected. Shipping plus excise tax is very pricey. Usually order a single 60ml vial and shipping etc costs more than the order. Also comes in a week or so rather than the 2-5 da... See more

Company replied

Rated 4 out of 5 stars

All products were in stock, packed and shipped next day. My frustration is that it takes a week to get the orderfor standard shipping but I don't believe that is the fault of Vapor Juice Depot. As I t... See more

Company replied

Rated 5 out of 5 stars

It says I recieved my package on shop and I havent recieved anything. The worst part is your sight guaranteed me 2 business days and that's also incorrect. Now im trying to figure out why I haven't r... See more

Company replied

Rated 5 out of 5 stars

My daughter told me about you and this is my second order. Both times it was fast and easy. My deliveries arrived with no problem and I was able to sign for them electronically through USPS informed... See more


Company details

  1. Vaporizer Store
  2. Electronic Cigarette Store
  3. Tobacco Shop

About Vape Juice Depot

Written by the company

Vape Juice Depot only carries superior-quality vape products, and we provide them to you at the most affordable price anywhere in the US. Each product we offer goes through rigorous quality control before landing on our shelves. We offer the largest selection of Premium Salt Nic eLiquids, Portable Pod Systems, Vaporizer Kits, Tanks & Cartridges, Coils, and much more. Competitive Low Prices and Free Domestic Shipping with no minimum purchase. Shop now and Save BIG!
FINAL SALE
FREEBASE ELIQUIDS
NICOTINE SALTS
DISPOSABLE VAPE
VAPE TANKS
NICOTINE POUCHES

Customer Loyalty Program

Written by the company

Earn Points and Save Big
Join our rewards club and get up to 8% cash back on all orders.

Our Shipping Promise

Free US Shipping

Free US Shipping on all orders above $99

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(8,260)

3,414 reviews in the last 12 months

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Rated 1 out of 5 stars

Absolutely terrible.

Absolutely terrible.
Made an order to Canada cause they provide international shipping. My vapes have been stuck awaiting clearance by a broker (vape juice depot) for over a week. I’ve tried to get in contact with this crappy vape company. Phone number puts you through to nobody. The support email gets you zero replies. They offer this international service obviously knowing that it will need customs clearance but they’ve received your money and they clearly couldn’t care less from there on.

8 June 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

Emmanuel, thank you for taking the time to share your feedback!

Unfortunately, Vape Juice Depot is not liable for any delays, damages, customs seizures, or additional charges once a package leaves the United States.

Please note that this includes brokerage fees, customs duties, and taxes, as outlined on our Shipping & Handling page.

For this reason, we always recommend reviewing your country’s import regulations and any applicable customs fees before placing an order.

We appreciate your understanding. Please do not hesitate to reach out to our customer support team at Support@vapejuicedepot.com if you have any other questions or concerns.

Rated 1 out of 5 stars

I did not receive my order as it was…

I did not receive my order as it was returned by whom ever was delivering. Please refund my money immediately

15 June 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

Stephen, thank you for taking the time to share your feedback.

We’re sorry to hear that your experience did not meet your expectations.

We have confirmed that your order was successfully returned to our facility, and your refund has been processed.

If you have any additional questions or concerns, please don’t hesitate to reach out to our customer support team at Support@vapejuicedepot.com. We’re always happy to assist and appreciate the opportunity to help.

Rated 5 out of 5 stars

My #1 vape website to shop!

The prices are amazing, I like the method of age verification. Shipping time is honestly EXCELLENT, i live in Alaska, and I get our package within 5 business days, most of the time less. Which is AMAZING, for us extremely rural Alaskans. Cost of shipping is really my only complaint, as there’s a shipping and signature fee. I’ve tried to order the amount for free shipping but it always glitches out and is like never mind add on another $50. Ultimately, I love this website, the constant rotation of sale items, the mass amount of flavors, sizes, nicotine levels. I love shopping with them.

15 June 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

Lene, thank you for the five-star review!

Rated 5 out of 5 stars

I ordered 3 vapes

I ordered 3 vapes. 2 were ordered by mistake. I emailed the company and explained. They answered promptly and said I could mail back the unopened vapes and they would credit my account, minus a restocking fee. In my book, That's good customer service. I will continue to use vape juice depot.

9 June 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

Ellen, thank you for the five-star review!

Rated 5 out of 5 stars

Grateful

I’m so grateful to have found a company that is dependable and efficient! I place my order and within a week I receive my order!!!
Thank you Vape Juice Depot for having integrity!!!!

11 June 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

Cheryl, thank you for the five-star review!

Rated 5 out of 5 stars

Right product

Right product, fair price and delivery was as promised. Communication was great as well.

11 June 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

Bob, thank you for the positive review!

Rated 5 out of 5 stars

Quick delivery

Quick delivery, good vapes,?needed low nicotine and are not sold in any store near me

11 June 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

Susan, thank you for the positive review!

Rated 3 out of 5 stars

It always takes a couple more days than…

It always takes a couple more days than you say and I’m tired of paying for ID verification 8.99 everytime I order is getting annoying and might order from a different carrier

11 June 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

Jessica, thank you for your feedback!

We sincerely apologize for any inconvenience the signature confirmation requirement may have caused. However, in accordance with the federal PACT Act, we are required to obtain a signature from an authorized recipient at the time of delivery.

We truly appreciate your understanding as we remain committed to complying with all applicable federal regulations while ensuring your order is delivered safely and securely.

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