Vape Juice DepotReviews 

8,252
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 3,630 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, noting they are always as expected and of high quality, often exceeding expectations. Many appreciate the amazing prices and the wide variety of flavors and products available, often finding items not carried by local stores. The ordering process is frequently described as user-friendly and easy, with many reviewers highlighting quick turnaround and delivery times, even for those in distant locations. However, some people mentioned dissatisfaction with shipping costs, particularly the additional fees for shipping and signature requirements, which can sometimes exceed the order value. A few other people also felt that delivery times were longer than expected or inconsistent, with some experiencing issues like packages being returned or lost, and a lack of communication regarding order status.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the fast shipping... See more

Product

Clients share positive opinions on product, with many reviewers praising the quality and variety available,... See more

Order

Customers consistently note positive experiences with order, praising the quick and easy process from... See more

Price

People report positive experiences with pricing, consistently highlighting great, fair, and reasonable... See more

Quality

Users describe positive interactions with quality, consistently praising the products as great, 5-star, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Product is always as expected. Shipping plus excise tax is very pricey. Usually order a single 60ml vial and shipping etc costs more than the order. Also comes in a week or so rather than the 2-5 da... See more

Company replied

Rated 4 out of 5 stars

All products were in stock, packed and shipped next day. My frustration is that it takes a week to get the orderfor standard shipping but I don't believe that is the fault of Vapor Juice Depot. As I t... See more

Company replied

Rated 4 out of 5 stars

I received my order and all was well until I realized that by mistake I must of ordered a disposable vape that has 2 percent nicotine and I needed 0 nicotine. I had several in my basket and thought I... See more

Company replied

Rated 5 out of 5 stars

The prices are amazing, I like the method of age verification. Shipping time is honestly EXCELLENT, i live in Alaska, and I get our package within 5 business days, most of the time less. Which is AMAZ... See more

Company replied


Company details

  1. Vaporizer Store
  2. Electronic Cigarette Store
  3. Tobacco Shop

About Vape Juice Depot

Written by the company

Vape Juice Depot only carries superior-quality vape products, and we provide them to you at the most affordable price anywhere in the US. Each product we offer goes through rigorous quality control before landing on our shelves. We offer the largest selection of Premium Salt Nic eLiquids, Portable Pod Systems, Vaporizer Kits, Tanks & Cartridges, Coils, and much more. Competitive Low Prices and Free Domestic Shipping with no minimum purchase. Shop now and Save BIG!
FINAL SALE
FREEBASE ELIQUIDS
NICOTINE SALTS
DISPOSABLE VAPE
VAPE TANKS
NICOTINE POUCHES

Customer Loyalty Program

Written by the company

Earn Points and Save Big
Join our rewards club and get up to 8% cash back on all orders.

Our Shipping Promise

Free US Shipping

Free US Shipping on all orders above $99

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(8,252)

3,399 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I love that I can get this directly to…

I love that I can get this directly to my house. I just wish there was a way to add my ID so that I don’t have to sign for it every time I order.

15 June 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

Shannon, thank you for the positive review!

We sincerely apologize for any inconvenience the signature requirement may have caused. However, in accordance with the federal PACT Act, we are required to obtain a signature from an authorized recipient for every delivery.

We truly appreciate your understanding and patience as we remain committed to complying with all applicable federal regulations while ensuring your order is delivered safely and securely. Thank you for your support!

Rated 1 out of 5 stars

I’ve never received my package!

I’ve never received my package!

12 June 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

Jennifer, thank you for taking the time to share your feedback!

We’re very sorry to hear about your experience and understand how frustrating it can be when a package cannot be delivered.

Unfortunately, after two unsuccessful delivery attempts, the shipping carrier returned your package to our facility.

Our Customer Support team has reached out to you regarding this matter. We kindly ask that you check your spam and junk mail folders in case our email was filtered there.

We appreciate your patience and look forward to assisting you further.

Rated 1 out of 5 stars

I have not received the products

I have not received the products. I have reached out couple times and never heard back. Really disappointed.

8 June 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

Kultida, thank you for taking the time to share your feedback!

We’re very sorry to hear about your experience and understand how frustrating it can be when a package cannot be delivered.

Unfortunately, after two unsuccessful delivery attempts, the shipping carrier returned your package to our facility.

Our Customer Support team has reached out to you regarding this matter. We kindly ask that you check your spam and junk mail folders in case our email was filtered there.

We appreciate your patience and look forward to assisting you further.

Rated 5 out of 5 stars

When my njoy vape got discontinued I…

When my njoy vape got discontinued I tried and researched for a replacement. I spent all kinds of money and was disappointed with all of them. The I read on Reddit to try RY4. No smoke shop in the area carried it. I went scrolling and found this company and gave it a try. I couldn’t get over how quickly it came first of all. Then it was the answer I was looking for!! It lasts way longer then my njoy pods and is a very close replacement. So yes I will recommend your company!

13 January 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

Constancia, thank you for the five-star review!

Rated 5 out of 5 stars

Great

Quick cheap variety

17 June 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

Chris, thank you for the five-star review!

Rated 5 out of 5 stars

Good taste

Good taste, but there's still nicotine in it

8 June 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

Esther, thank you for the five-star review!

Rated 1 out of 5 stars

Absolutely terrible.

Absolutely terrible.
Made an order to Canada cause they provide international shipping. My vapes have been stuck awaiting clearance by a broker (vape juice depot) for over a week. I’ve tried to get in contact with this crappy vape company. Phone number puts you through to nobody. The support email gets you zero replies. They offer this international service obviously knowing that it will need customs clearance but they’ve received your money and they clearly couldn’t care less from there on.

8 June 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

Emmanuel, thank you for taking the time to share your feedback!

Unfortunately, Vape Juice Depot is not liable for any delays, damages, customs seizures, or additional charges once a package leaves the United States.

Please note that this includes brokerage fees, customs duties, and taxes, as outlined on our Shipping & Handling page.

For this reason, we always recommend reviewing your country’s import regulations and any applicable customs fees before placing an order.

We appreciate your understanding. Please do not hesitate to reach out to our customer support team at Support@vapejuicedepot.com if you have any other questions or concerns.

Rated 1 out of 5 stars

I did not receive my order as it was…

I did not receive my order as it was returned by whom ever was delivering. Please refund my money immediately

15 June 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

Stephen, thank you for taking the time to share your feedback.

We’re sorry to hear that your experience did not meet your expectations.

We have confirmed that your order was successfully returned to our facility, and your refund has been processed.

If you have any additional questions or concerns, please don’t hesitate to reach out to our customer support team at Support@vapejuicedepot.com. We’re always happy to assist and appreciate the opportunity to help.

Rated 5 out of 5 stars

My #1 vape website to shop!

The prices are amazing, I like the method of age verification. Shipping time is honestly EXCELLENT, i live in Alaska, and I get our package within 5 business days, most of the time less. Which is AMAZING, for us extremely rural Alaskans. Cost of shipping is really my only complaint, as there’s a shipping and signature fee. I’ve tried to order the amount for free shipping but it always glitches out and is like never mind add on another $50. Ultimately, I love this website, the constant rotation of sale items, the mass amount of flavors, sizes, nicotine levels. I love shopping with them.

15 June 2026
Vape Juice Depot logo

Reply from Vape Juice Depot

Lene, thank you for the five-star review!

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