Vape 360 Uk Reviews 300

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 151 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient delivery service, often noting its speed and the benefit of free shipping. Many people appreciate the competitive pricing and the loyalty points system, which allows them to save money on future purchases. The product selection is also highly regarded, with consumers finding a wide variety of quality items. However, some customers also noted occasional issues with delivery, including delayed or missing orders, and some received incomplete or incorrect items. A few reviewers expressed concerns about the authenticity of certain products or experienced problems with leaking vape flavors.

What people talk about most

Delivery service

People generally express satisfaction with the delivery service, frequently highlighting fast and free... See more

Product

Customers had positive experiences with product quality and selection. Many reviewers praise the wide range... See more

Order

Clients share positive opinions on order. Many customers find the ordering process quick and simple, with... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the prompt, reliable, and professional... See more

Price

Consumers find price to be positive. Many reviewers praise the great and competitive prices, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using the company Vape360 for quite some time now. Ever since I stopped smoking rollups & tobacco & switched to vaping Vape360 is the company I've always used. They have always been reliab... See more

Company replied

Rated 5 out of 5 stars

Best and most reliable vape supplier I've used. Been a regular customer for nearly 2 years since swapping ciggys for vape. And in all orders have been trouble free, quick delivery and free deliv... See more

Company replied

Rated 5 out of 5 stars

Great service, easy communication. Great prices and deals been using for 2.5 Years only had one problem was rectified quickly and replacement sent out. Quick delivery, and points earnt for bonus off y... See more

Company replied

Rated 5 out of 5 stars

Easy to navigate website which has loads of relevant and very helpful information, especially for a newbie to vaping like myself. I easily found the piece of kit I needed and at a great price. Orderi... See more

Company replied


Company details

  1. Vaporizer Store

Written by the company

Vape 360 is the UK vape industry's leading online e-cig vape store which delivers vaping essentials including, e-cigarette starter kits, vape hardware and e-liquids. Vape 360 offers free delivery on all orders with same day dispatch and the best customer service in the vape industry.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

300 reviews

5-star
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1-star

Replied to 86% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

I order frequently from Vape360

I order frequently from Vape360. Highly recommend, The items always arrive fast and well packed. The prices are hard to compete with.

4 March 2026
Unprompted review
Vape 360 Uk logo

Reply from Vape 360 Uk

Hi Dear Customer, I hope you're doing well.

Thank you for the high recommendation and for being such a regular shopper with us! We put a lot of care into making sure your parcels are securely packed and dispatched on time, so it's fantastic to hear you're consistently happy with the deliveries.

It's also great to know our pricing is hitting the right spot for you.

We genuinely value your loyalty and look forward to packing your next order whenever you're ready.

Regards,
Team Vape 360

Rated 5 out of 5 stars

Great service

Ive been using these fir quite a while and never had an issue. I order what I want and get communication straight away and only takes a couple of days to gave it delivered with my normal post. Prices are good too!

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Fast dispatch and free next day…

Fast dispatch and free next day shipping. A couple of items I ordered went out of stock, but they phoned before dispatch to sort it out before they shipped. Great customer service from them. No complaints. Highly recommended. Many thanks.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Great products

Great products, the best internet prices and a fab selection on vapes and vape products. Only down side is they use Evri delivery service….not the best!

14 January 2026
Unprompted review

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