Vape 360 Uk Reviews 297

Reply from Vape 360 Uk

Apr 20, 2026

Hi Dear Customer, I hope you're doing well.

Thanks so much for the brilliant review! Getting your orders to you quickly and without any fuss is exactly what we aim for, so it's great to hear we hit the mark for you.

Thanks again for choosing us, and we look forward to sorting out your next order whenever you need us.

Regards,
Team Vape 360

Reply from Vape 360 Uk

Apr 20, 2026

Hi Dear Customer, I hope you're doing well.

Thanks so much for making us your go-to vape store! That really is the best compliment we could ask for.

We work hard behind the scenes to keep our prices competitive and make sure your orders get to your door as quickly as possible, so it’s brilliant to hear that the fast, free delivery is hitting the mark for you.

Thanks again for your continued support. We look forward to sorting out your next order whenever you're ready!

Regards,
Team Vape 360

Reply from Vape 360 Uk

Apr 20, 2026

Hi Dear Customer, I hope you're doing well.

Thanks so much for the fantastic review! We're really glad to hear you're happy with both the products and the service. It always makes our day to hear from a satisfied customer.

Thanks again for shopping with us, and we look forward to sorting out your next order whenever you're ready.

Regards,
Team Vape 360

Reply from Vape 360 Uk

Apr 20, 2026

Hi Dear Customer, I hope you're doing well.

Thanks so much for saying you'd normally give us 5 stars – that really means a lot to the team. I just wanted to reply personally to clear up what's going on with the deliveries.

We actually still use Royal Mail as much as we possibly can! The tricky part is that Royal Mail has very strict rules on certain vape products, parcel sizes, and specific postcodes. When an order goes over their limits, our system has to automatically swap to another courier like Evri, DPD, DHL, or Parcelforce. It isn't a choice we make to cut corners; it’s simply the only way we can get those specific items to your door.

We really don't want to lose a loyal customer over a courier issue.

Please drop us an email at contact@vape360.co.uk or give us a ring on 0161 564 9336. We’d love to take a look at your account and see if we can help tailor your future baskets to keep them within Royal Mail's guidelines.

Regards,
Team Vape 360

Reply from Vape 360 Uk

Apr 20, 2026

Hi Dear Customer, I hope you're doing well.

Thanks so much for taking the time to leave this wonderful review!

We work really hard to keep our prices competitive and get orders out the door quickly, so it's brilliant to hear that you're happy with the service.

It's also great to know our customer service team looked after you well – we'll be sure to pass your kind words on to them.

Thanks again for choosing us, and we look forward to sorting out your next order whenever you're ready.

Regards,
Team Vape 360

Reply from Vape 360 Uk

Apr 20, 2026

Hi Dear Customer, I hope you're doing well.

Thanks so much for the lovely review! We're really sorry that one of your items was out of stock this time around. While we always try our best to keep everything fully stocked, whenever there is a hiccup, we make sure to keep you in the loop and get your refund sorted straight away before dispatch.

It's brilliant to hear you appreciated the communication and the prompt delivery of the rest of your items.

Thanks again for your understanding and for saying you'll use us again. We look forward to sorting out your next order!

Regards,
Team Vape 360

Reply from Vape 360 Uk

Apr 20, 2026

Hi Dear Customer, I hope you're doing well.

Thanks so much for the massive compliment! Hearing that we're the best online vape shop you've used really makes our day.

We're thrilled that you found ordering easy and that your delivery arrived quickly.

Thanks again for choosing us, and we look forward to sorting out your next order!

Regards,
Team Vape 360

Reply from Vape 360 Uk

Apr 20, 2026

Hi Dear Customer, I hope you're doing well.

Thanks so much for coming back to us and leaving such a lovely review! We’re thrilled to hear you're enjoying our wide range of products and flavours.

Getting high-quality items to your door quickly is exactly what we aim for, so it's brilliant to know we're hitting the mark for you.

Thanks again for your continued support!

Regards,
Team Vape 360

Reply from Vape 360 Uk

Apr 20, 2026

Hi Dear Customer, I hope you're doing well.

Thank you for taking the time to share your experience! We're always working hard to keep our prices fair and our dispatch times as quick as possible, so we're absolutely chuffed that you noticed.

We really appreciate your business and hope to welcome you back again soon.

Regards,
Team Vape 360

Reply from Vape 360 Uk

Apr 20, 2026

Hi Dear Customer, I hope you're doing well.

Thanks for leaving such a wonderful review! We love giving our customers plenty of options without breaking the bank, so it's brilliant that you're enjoying the wide selection and prices.

It’s also great to hear that our flexible delivery choices and loyalty points are a hit with you—those reward points definitely add up quickly!

We really appreciate your support and can't wait to welcome you back for your next top-up.

Regards,
Team Vape 360

Reply from Vape 360 Uk

Apr 20, 2026

Hi Dear Customer, I hope you're doing well.

Thank you for the high recommendation and for being such a regular shopper with us! We put a lot of care into making sure your parcels are securely packed and dispatched on time, so it's fantastic to hear you're consistently happy with the deliveries.

It's also great to know our pricing is hitting the right spot for you.

We genuinely value your loyalty and look forward to packing your next order whenever you're ready.

Regards,
Team Vape 360