Vantage Motor Group Reviews 

1,942
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 353 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly, knowledgeable staff and sales teams for providing professional guidance without applying any pressure during vehicle purchases. Many people emphasize the exceptional service, noting that test drives, paperwork, and vehicle features are explained thoroughly in a welcoming and clean showroom atmosphere. However, some people mentioned experiencing issues with vehicle condition, pointing out unexpected delays, missing items, and minor flaws upon delivery. Reviewers also noted encountering specific mechanical faults or maintenance concerns that required additional visits and further attention to fully resolve after receiving their cars.

What people talk about most

Staff

Clients share positive opinions on staff, frequently noting that reviewers experienced helpful, friendly, and... See more

Service

Customers consistently note positive experiences with service, highlighting that the sales staff,... See more

Product

Reviewers mention positive feedback about product, highlighting a great selection of reliable cars that are... See more

User experience

People report positive experiences with user experience, highlighting friendly staff who provide a welcoming... See more

Customer service

Consumers find customer service to be positive, highlighting that people are consistently helpful, not pushy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We felt fully informed throughout our purchase. The sales adviser was very knowledgeable. No pressure sales tactics. We like Toyota cars for their reliability and warranties on offer, which gives us... See more

Company replied

Rated 5 out of 5 stars

A very relaxing environment at Vantage Toyota, Scarborough. The Salesman Joe very easy going took us on a test drive having explained all the new features and gadgets in the vehicle. We enjoyed ours... See more

Company replied

Rated 5 out of 5 stars

My experience at Vantage Toyota York was memorable because the sales staff are patient and listen to what you want. They aren't pushy and are willing to answer questions at any time. The service team... See more

Company replied

Rated 5 out of 5 stars

Very good quality debreife on the cars Lexus are selling, a little bit of pressure but totally acceptable, the change over of cars took two hours, then we had to go back because the windscreen washe... See more

Company replied


Company details

  1. Car Dealer
  2. also in
  3. Used Car Dealer

Written by the company

Visit Vantage Motor Group in Lancashire & Yorkshire an established dealership and servicing specialist. We have a wide range of fantastic offers available, reserve your car online for £99 today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(1,942)

337 reviews in the last 12 months

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Rated 5 out of 5 stars

My experience at Vantage Toyota Leeds…

My experience at Vantage Toyota Leeds was memorable because Martin was very friendly and made me feel welcome.
He was Knowledgeable and gave me recommendations personalised to me, and helped me buy the car I needed as I was unsure on what I exactly needed.
I would highly recommend vantage Toyota and Martin in the future.

18 September 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hello Irfan,
Thank you for sharing your wonderful experience at our dealership. Thanks for choosing Vantage Motor Group.

Rated 5 out of 5 stars

Very happy with the helpfulnes and how…

Very happy with the helpfulnes and how everything was explained before purchasing my vehicle, great service .

23 September 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hello Lesley,
Thank you for sharing your wonderful experience at our dealership. Thanks for choosing Vantage Motor Group.

Rated 5 out of 5 stars

Good selection of cars excellent sales…

Good selection of cars excellent sales staff nothing was too much trouble We wanted a used SUV and Naomi was so helpful in finding the perfect car for us. I would recommend The Vantage Lexus Preston to anyone

18 September 2026
Unprompted review
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Reply from Vantage Motor Group

Hello Paul,
Thank you for sharing your wonderful experience at our dealership. Thanks for choosing Lexus Preston.

Rated 5 out of 5 stars

Vantage Toyota Scarborough were great…

Vantage Toyota Scarborough were great because, friendly staff and very knowledgeable and supportive.

23 September 2026
Unprompted review
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Reply from Vantage Motor Group

Hello John,
Thank you for sharing your wonderful experience at our dealership. Thanks for choosing Vantage Toyota Scarborough.

Rated 5 out of 5 stars

My experience at Vantage Škoda…

My experience at Vantage Škoda Morecambe was amazing. Jack was absolutely fantastic, he didn't make me feel pressured into the sale of the car , understood about having to work out figures for the car and overall was absolutely amazing

23 September 2026
Unprompted review
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Reply from Vantage Motor Group

Hello Aaron,
Thank you for sharing your wonderful experience at our dealership. Thanks for choosing Vantage Škoda Morecambe.

Rated 5 out of 5 stars

Trusted Toyota

We felt fully informed throughout our purchase. The sales adviser was very knowledgeable. No pressure sales tactics. We like Toyota cars for their reliability and warranties on offer, which gives us peace of mind motoring for years to come.

15 September 2026
Unprompted review
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Reply from Vantage Motor Group

Hi Alex. Thanks for your great feedback for our team. We look forward to welcoming you back to Vantage Motor Group in the future.

Rated 5 out of 5 stars

Very good quality debreife on the cars…

Very good quality debreife on the cars Lexus are selling, a little bit of pressure but totally acceptable, the change over of cars took two hours, then we had to go back because the windscreen washer pump gauge wasn't working, another hour or two.
Problems are there to be sorted and eventually it was, good show Lexus

7 September 2026
Unprompted review
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Reply from Vantage Motor Group

Hi Paul. Thanks for your great feedback. We're always looking for ways to improve the service we provide. Thanks for choosing Lexus .

Rated 5 out of 5 stars

Mark sales manager

Mark sales manager. Mark sales man where very good .nothing too much of a problem. Nice to go on test drive .Everything explained. Picking up of car went well .went through how everything worked .excellent experience

11 September 2026
Unprompted review
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Reply from Vantage Motor Group

Hi Susan. Thank you so much for taking the time to share your experience with us. We're happy to hear that Mark exceeded your expectations and helped you find the perfect car. Thanks for choosing Vantage Motor Group.

Rated 5 out of 5 stars

A fantastic experience from start to…

A fantastic experience from start to finish. We bought our daughter’s first car remotely from Vantage Toyota Preston as we live in Surrey, so trust was very important to us.
From my very first enquiry, our salesman Alasdair Jaynes was extremely helpful and proactive. He even took the time at the weekend to send us a detailed video showing the car inside and out. Throughout the process, he kept us updated with further videos while the car was being prepared, serviced and MOT’d, which gave us great confidence buying without seeing the car in person.
He really appreciated the fact that we had trusted him from such a long distance and made every effort to make sure that trust was well placed. He also helped arrange the delivery, and the whole process was smooth and stress-free.
Buying our daughter’s first car was a special experience for us, and he made it a very enjoyable one. Excellent communication, professional service and genuinely great customer care. I would happily recommend him and Vantage Toyota Preston. Thank you!

15 September 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hello Joanna. Thank you so much for taking the time to share your experience with us. We're happy to hear that Alasdair exceeded your expectations and helped you find the perfect car. Thanks for choosing Vantage Motor Group; we're happy to hear the journey was worth it.

Rated 5 out of 5 stars

Excellent customer service

We were dealt with by Ben Kaye and he had everything covered. He was very knowledgeable, understanding and personable. He explained everything clearly and went to some trouble to get the sat nav in the car we were buying updated to the latest available map data.

11 September 2026
Unprompted review
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Reply from Vantage Motor Group

Hello Ken. Thank you so much for taking the time to share your experience with us. We're happy to hear that Ben exceeded your expectations and helped you find the perfect car. Thanks for choosing Vantage Motor Group.

Rated 5 out of 5 stars

They have well experienced sales…

They have well experienced sales representative

9 September 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hi Joshua. Thanks for your warm words, we think so too! We look forward to welcoming you back to Vantage Motor Group in the future.

Rated 5 out of 5 stars

Awesome experience

I recently purchased a Toyota Approved Used vehicle from Vantage Toyota, and it was totally worth it. The showroom environment was incredibly welcoming and relaxed. A huge thank you to Steve, who was patient, knowledgeable, and not pushy at all. He took the time to answer all my questions and made the entire buying process simple and stress-free I absolutely love my new car and highly recommend this dealership.

9 September 2026
Unprompted review
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Reply from Vantage Motor Group

Hi Ismail. We're so happy to hear that you've been satisfied with both the service and the vehicle you purchased from us. Thanks for your warm words. We look forward to welcoming you back to Vantage Motor Group in the future.

Rated 5 out of 5 stars

Salesman Marc was very helpful…

Salesman Marc was very helpful explained available options and cost.
Great efficient service.

3 September 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Thank you for taking the time to leave us such a positive review.

We're delighted to hear that Marc was so helpful in explaining the available options and costs, and that you found the service efficient. We'll be sure to pass your kind comments on to him—they'll mean a lot.

We really appreciate your feedback and thank you for choosing Vantage Motor Group. We look forward to welcoming you again in the future.

Kind regards,
Vantage Motor Group

Rated 5 out of 5 stars

The salesman was fantastic

The salesman was fantastic

4 September 2026
Unprompted review
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Reply from Vantage Motor Group

Thank you for your wonderful review!

We're delighted to hear that you found our salesman fantastic. Your feedback is greatly appreciated, and we'll be sure to share your kind words with the team.

Thank you for choosing Vantage Motor Group. We hope to see you again in the future.

Kind regards,
Vantage Motor Group

Rated 5 out of 5 stars

They made sure that my experience in…

They made sure that my experience in viewing and purchasing the car was entirely satisfactory.

26 August 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Thank you for taking the time to leave us such a lovely review.

We're delighted to hear that our team made sure your viewing and purchasing experience was entirely satisfactory. Providing a smooth and enjoyable experience for our customers is always our goal, so it's wonderful to know we achieved that for you.

Thank you for choosing Vantage Motor Group. We hope you enjoy your new car and look forward to welcoming you again in the future.

Kind regards,
Vantage Motor Group

Rated 5 out of 5 stars

Great experience buying my first car

Great experience buying my first car with them. Jamie was our salesman and he was open and honest throughout the sale. We were most pleased that he was honest and never tried to upsell us on useless addons.

I would highly recommend Toyota Vantage Leeds to anyone looking to get their next car

4 September 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Thank you for taking the time to leave such a fantastic review.

Congratulations on your first car! We're delighted to hear that Jamie made the experience such a positive one. It's great to know you appreciated his honest, straightforward approach and that you felt supported throughout the process without any pressure.

Your recommendation of Vantage Toyota Leeds means a great deal to us. We hope you enjoy every mile in your new car, and we look forward to welcoming you back in the future.

Kind regards,
Vantage Motor Group

Rated 5 out of 5 stars

Ian was very helpful and provided peace of mind

Ian was very helpful and provided great customer experience from start to finish. Ian is very knowledgeable and experienced member of the team.

20 August 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Thank you for taking the time to leave us such a wonderful review.

We're delighted to hear that Ian provided a great customer experience from start to finish. It's fantastic to know that his knowledge, experience, and helpful approach gave you confidence throughout your journey with us.

We'll be sure to pass your kind words on to Ian, and we really appreciate your feedback.

Thank you for choosing Vantage Motor Group. We look forward to welcoming you again in the future.

Kind regards,
Vantage Motor Group

Rated 5 out of 5 stars

Vantage Kia Scarborough were Great…

Vantage Kia Scarborough were great because we had a fantastic experience with them and cannot praise them highly enough.

From start to finish, we received great service from Beckie, who took the time to explain everything clearly and make sure we understood all our options. She was knowledgeable, friendly and extremely helpful, but most importantly, we never felt pressured or pushed into making a decision.

The whole experience was relaxed, straightforward and enjoyable, and Beckie is a real credit to Vantage Kia.

We are absolutely delighted with the service we received and would have no hesitation whatsoever in recommending Vantage Kia Scarborough to anyone looking for a new or used car.

If you’ve never tried Vantage Kia before, I would definitely recommend giving them a go. You won’t be disappointed!

27 August 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Thank you for taking the time to share such a fantastic review.

We're delighted to hear about your experience with Beckie and the team at Vantage Kia Scarborough. It's wonderful to know that she took the time to explain everything clearly, provided helpful guidance, and made the process feel relaxed and enjoyable without any pressure.

We'll be sure to pass your kind words on to Beckie — we're very proud to have team members who deliver such a high level of care and service to our customers.

Thank you for your recommendation and for choosing Vantage Kia Scarborough. We hope you enjoy your new car and look forward to welcoming you again in the future.

Kind regards,
Vantage Motor Group

Rated 5 out of 5 stars

My experience is such a great one…

My experience is such a great one because the Sales person did not just want to sell me a car but also wants to be certain I'm happy, he offered choices and also was very kind and has a good knowledge of his role.

3 September 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hello Temilola,

Thank you for taking the time to leave such a wonderful review.

We're delighted to hear that you had such a positive experience with our Sales team. It's great to know that your salesperson took the time to understand your needs, offer you different options, and ensure you were happy with your choice rather than simply focusing on making a sale. Providing knowledgeable, friendly, and customer-focused service is exactly what we strive for.

We really appreciate your kind words and your recommendation. We hope you enjoy your new car, and we look forward to welcoming you back to Vantage Motor Group in the future.

Kind regards,
Vantage Motor Group

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