Van Monster - Wakefield Reviews 

116
TrustScore 4.5 out of 5

4.7

675 Leeds Road, Outwood, WF1 2LU Wakefield, GB


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Rated 5 out of 5 stars

I needed a van at pretty short notice. Chris supported me through the options around the country to fit my requirements and ended up moving one from down south. Once in Wakefield it was inspected, cle... See more

Rated 5 out of 5 stars

We were buying a car rather than a van from Van monster. Lewis was excellent. His communication was great, he was honest and personable and he kept us informed throughout. No hard sell. The process wa... See more

Rated 5 out of 5 stars

Excellent customer care from Lewis and Chris, at Wakefield Van Monster, 5 stars all round. They explained everything in detail when my husband purchased his new 2nd hand motor, an absolute gem, in go... See more

Company replied

Rated 5 out of 5 stars

Lewis at van monster Wakefield was an absolute legend. Helped, assisted, and went through every step.


Company details

  1. Used Truck Dealer
  2. Motor Vehicle Dealer

Written by the company

Van Monster offers a wide variety of commercial vehicles, including de-fleeted and ex-hire models. All used vans are of high quality with an outstanding aftersales service — reserve yours now!

Van Monster

Written by the company

The UK's largest choice of quality used vans
Van Monster offers a wide selection of leading makes and models of used vans including Ford, Volkswagen, Peugeot, Mercedes Benz, Vauxhall and many other leading manufacturers. With over 35 years' experience as a key van supplier, we have developed UK leading manufacturer relationships placing us in pole position to offer the best choice of vans at a range of specifications and prices to suit every need.

Contact info

  • 675 Leeds Road, Outwood, WF1 2LU, Wakefield, United Kingdom

  • 01924 680 095

4.7

Excellent

TrustScore 4.5 out of 5

116 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(116)

243 reviews in the last 12 months

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Rated 5 out of 5 stars

Wakefield - Lewis Bingham

A huge thank you to Lewis Bingham at the Wakefield branch for being an absolute star! He went above and beyond to help me and my family find the perfect car. Lewis took the time to make sure we understood everything and handed the car over in immaculate condition. If you’re thinking about buying from Van Monster Wakefield, you’ll be in the best hands. Exceptional service from start to finish. We absolutely love our new car, thanks again Lewis!

6 November 2025
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Reply from Van Monster - Wakefield

Good morning Qaswa. Thank you for leaving such a lovely review for Lewis and the Wakefield Branch, we hope to see you again in the future! Happy Driving!

Rated 5 out of 5 stars

Easy as Pie

Lewis was patient, helpful, knowledgable and conscientious so made buying a van easy as pie.

8 October 2025
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Reply from Van Monster - Wakefield

Hi John. Thank you for your kind review. we hope to see you again in the future.

Rated 5 out of 5 stars

Great service from Chris at Wakefield

Great service from Chris at Wakefield
Knowledgeable and professional throughout the process of buying my new van.Thank you

21 October 2025
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Reply from Van Monster - Wakefield

Hi Richard. Thank you for your feedback and kind words. We hope to see you again in the future.

Rated 5 out of 5 stars

Probably the best car buying experience…

Probably the best car buying experience I've had. Chris Evans at the Wakefield branch was brilliant from start to finish. Excellent comms throughout, honest, absolutely no pressure at all and he did everything and more to help. Highly recommended.

12 September 2025
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Reply from Van Monster - Wakefield

Amazing to hear, Thank you

Rated 5 out of 5 stars

Everything about the experience of…

Everything about the experience of buying the van was made easy and everything was explained to the minutest detail Lewis went above and beyond and couldn't have been more helpful

1 September 2025
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Reply from Van Monster - Wakefield

Great to hear, Thank you

Rated 5 out of 5 stars

Very good service

Lewis was very helpful, open and honest. An easy company to deal with which gave me confidence in them.

16 August 2025
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Reply from Van Monster - Wakefield

Thank you for the feedback. Well done Lewis.

Rated 5 out of 5 stars

Thanks Chris - Wakefield branch

Thank you to Chris at Wakefield branch. I initially emailed to see if I could go look at a van just to measure up for my dog walking business as I’d be looking to buy in the near future. I had specific requirements for family and business. He left a voicemail saying am more than welcome to pop up. I didn’t actually go as did find the measurements online. When i was ready to buy he arranged reservation of a van i’d spotted on the site that was in prep. As soon as the van arrived at Wakefield he rang me. I went to view it that afternoon. Test drive. Helped me double check measurements so I was sure it would be perfect for my needs. Gave me a price for my old van. which I knew wouldn’t be much due to age and mileage. But every little helps.
Van needed a clean and a tyre as Chris very vigilantly spotted a screw in one on delivery. He pushed the work through so I could collect the next day. Love the new van and my new dog cages arrived a week early and they fit! Yay!
Highly recommended. No pushy sales tactics. Great sense of humour. Listened to my requirements. And I’ve ended up with my dream dog walking van.

13 August 2025
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Reply from Van Monster - Wakefield

Hi Emma, thank you for taking the time to leave a review. Its great to know that Chris could help you, and I'm sure he'll be thrilled you now have your dream dog walking van! Take care!

Rated 5 out of 5 stars

Chris was an excellent host from start…

Chris was an excellent host from start to finish.

He helped us every step of the way in making sure the van was right for us and fit for purpose.

He is an honest straight talking guy and what you see is what you get.

He won't try and sell you add on's that you don't need but will always help if there is something you may want to add on.

Will certainly be back in the future to buy further vehicles from van monster as it's just so easy and no hassle.

14 August 2025
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Reply from Van Monster - Wakefield

Hi Adam, we're so pleased you had such a positive experience at Van Monster Wakefield. Im sure Chris and the team will be thrilled!

Rated 5 out of 5 stars

customer service

fantastic customer service from Lewis

13 August 2025
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Reply from Van Monster - Wakefield

Thank you for taking the time to leave Lewis such lovely feedback and sharing your Van Monster Experience with us!

Rated 5 out of 5 stars

Great Staff Chris was very helpful plus…

Great Staff Chris was very helpful plus quick efficient and easy

1 August 2025
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Reply from Van Monster - Wakefield

Hi Samual. Thank you for taking the time to leave such a positive review, I'm sure Chris will be delighted! Take care!

Rated 5 out of 5 stars

Excellent customer service

Excellent experience at Vanmonster Wakefield, Chris was great, friendly and very knowledgeable, helped me pick the right van explaining everything thoroughly from start to finish, I couldn’t be happier and would definitely recommend thankyou

21 July 2025
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Reply from Van Monster - Wakefield

Brilliant. Thanks for your review

Rated 5 out of 5 stars

Really approachable and helpful

Really approachable and helpful. Lewis kept me posted on the status of the van at every point from enquiry to sale.

Nothing was too much trouble- he made sure the van was checked over and made repairs before the sale went through to ensure a decent and reliable product.

7 July 2025
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Reply from Van Monster - Wakefield

Thank you for your positive review. We are pleased you had a great experience with us.

Rated 5 out of 5 stars

Need a van? get down to your local Van Monster Branch

Bought a van from Lewis Bingham and the team at Wakefield Van Monster . The service from first enquiry to final handover was first class from Lewis and better by a country mile than most vehicle dealerships you visit.

The history of the vans was clearly and honestly presented , all my enquiries however challenging were clearly and honestly answered. When Lewis didn't have the information, instead of trying to make something up he went away and got the facts. Though i had reserved a vehicle I was presented with other options and put under no pressure to buy. Having bought from Van Monster in the past the lack of sales flannel really sets them apart from other dealers. Options,facts and process are presented over silly sales patter.

The vans on sale are the best vans winnowed from hire/leased Northgate stock , posses full histories,MOT's, and have been fixed up to a high standard ready for sale.The Warranty offered by Van Monster is better than most dealer warranties , and can be easily extended.

For quality vans,great customer service, and a near unbeatable warranty get down to Van Monster Wakefield and speak to Lewis.

10 June 2025
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Reply from Van Monster - Wakefield

Thank you for taking the time to share your experience. We really do appreciate it. We will pass on the feedback to Lewis and team.

Rated 5 out of 5 stars

Amazing Service

We purchased a car from Van Monster recently. A family friend came across a car advertised on Van Monster so my father and his friend went to have a look and decided to go ahead with the purchase. Honestly we received great service and the whole sale process was explained very thoroughly and efficiently. Lewis was very polite, fantastic and very patient as well as the car purchase was made after so many years and of course a lot of things change with procedure etc. We can’t thank him enough. Also we were told that even after the purchase (like few weeks/months down the line) if we have any issues or questions we can call Van Monster anytime which was was very nice to know.

2 June 2025
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Reply from Van Monster - Wakefield

Thank you for the great feedback. We really appreciate you taking the time.

Rated 5 out of 5 stars

Really helpful from start to finish

Really helpful from the start Chris looked for the right van for us.it was out first time buying a van he was very polite and so helpful we highly recommend him he was great really good at his job

9 May 2025
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Reply from Van Monster - Wakefield

Thank you for your feedback, we will let Chris know.

Rated 4 out of 5 stars

Looked after and love my van

I’ve been looking for my first van for years and a bit worried to commit. Lewis and Chris in Wakefield were great. They listened to what I wanted the van for and made sure it was the van for me. Even little details showed they were listening. Felt re-assured all the way. No pressure, just great customer service. I’ve been to a number of places and walked away as felt I was just a sale. Here I felt they want you to be a long term customer! Thanks guys

28 April 2025
Unprompted review

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