I needed a van at pretty short notice. Chris supported me through the options around the country to fit my requirements and ended up moving one from down south. Once in Wakefield it was inspected, cle... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We were buying a car rather than a van from Van monster. Lewis was excellent. His communication was great, he was honest and personable and he kept us informed throughout. No hard sell. The process wa... See more
Excellent customer care from Lewis and Chris, at Wakefield Van Monster, 5 stars all round. They explained everything in detail when my husband purchased his new 2nd hand motor, an absolute gem, in go... See more
Company replied
Lewis at van monster Wakefield was an absolute legend. Helped, assisted, and went through every step.
Company details
Written by the company
Van Monster offers a wide variety of commercial vehicles, including de-fleeted and ex-hire models. All used vans are of high quality with an outstanding aftersales service — reserve yours now!
Van Monster
Written by the company

- The UK's largest choice of quality used vans
- Van Monster offers a wide selection of leading makes and models of used vans including Ford, Volkswagen, Peugeot, Mercedes Benz, Vauxhall and many other leading manufacturers. With over 35 years' experience as a key van supplier, we have developed UK leading manufacturer relationships placing us in pole position to offer the best choice of vans at a range of specifications and prices to suit every need.
Contact info
675 Leeds Road, Outwood, WF1 2LU, Wakefield, United Kingdom
- 01924 680 095
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast service and didn’t mess about

Reply from Van Monster - Wakefield
Wakefield - Lewis Bingham
A huge thank you to Lewis Bingham at the Wakefield branch for being an absolute star! He went above and beyond to help me and my family find the perfect car. Lewis took the time to make sure we understood everything and handed the car over in immaculate condition. If you’re thinking about buying from Van Monster Wakefield, you’ll be in the best hands. Exceptional service from start to finish. We absolutely love our new car, thanks again Lewis!

Reply from Van Monster - Wakefield
Easy as Pie
Lewis was patient, helpful, knowledgable and conscientious so made buying a van easy as pie.

Reply from Van Monster - Wakefield
Great service from Chris at Wakefield
Great service from Chris at Wakefield
Knowledgeable and professional throughout the process of buying my new van.Thank you

Reply from Van Monster - Wakefield
Probably the best car buying experience…
Probably the best car buying experience I've had. Chris Evans at the Wakefield branch was brilliant from start to finish. Excellent comms throughout, honest, absolutely no pressure at all and he did everything and more to help. Highly recommended.

Reply from Van Monster - Wakefield
Everything about the experience of…
Everything about the experience of buying the van was made easy and everything was explained to the minutest detail Lewis went above and beyond and couldn't have been more helpful

Reply from Van Monster - Wakefield
Very good service
Lewis was very helpful, open and honest. An easy company to deal with which gave me confidence in them.

Reply from Van Monster - Wakefield
Thanks Chris - Wakefield branch
Thank you to Chris at Wakefield branch. I initially emailed to see if I could go look at a van just to measure up for my dog walking business as I’d be looking to buy in the near future. I had specific requirements for family and business. He left a voicemail saying am more than welcome to pop up. I didn’t actually go as did find the measurements online. When i was ready to buy he arranged reservation of a van i’d spotted on the site that was in prep. As soon as the van arrived at Wakefield he rang me. I went to view it that afternoon. Test drive. Helped me double check measurements so I was sure it would be perfect for my needs. Gave me a price for my old van. which I knew wouldn’t be much due to age and mileage. But every little helps.
Van needed a clean and a tyre as Chris very vigilantly spotted a screw in one on delivery. He pushed the work through so I could collect the next day. Love the new van and my new dog cages arrived a week early and they fit! Yay!
Highly recommended. No pushy sales tactics. Great sense of humour. Listened to my requirements. And I’ve ended up with my dream dog walking van.

Reply from Van Monster - Wakefield
Chris was an excellent host from start…
Chris was an excellent host from start to finish.
He helped us every step of the way in making sure the van was right for us and fit for purpose.
He is an honest straight talking guy and what you see is what you get.
He won't try and sell you add on's that you don't need but will always help if there is something you may want to add on.
Will certainly be back in the future to buy further vehicles from van monster as it's just so easy and no hassle.

Reply from Van Monster - Wakefield

Reply from Van Monster - Wakefield
Great Staff Chris was very helpful plus…
Great Staff Chris was very helpful plus quick efficient and easy

Reply from Van Monster - Wakefield
Excellent customer service
Excellent experience at Vanmonster Wakefield, Chris was great, friendly and very knowledgeable, helped me pick the right van explaining everything thoroughly from start to finish, I couldn’t be happier and would definitely recommend thankyou

Reply from Van Monster - Wakefield
Really approachable and helpful
Really approachable and helpful. Lewis kept me posted on the status of the van at every point from enquiry to sale.
Nothing was too much trouble- he made sure the van was checked over and made repairs before the sale went through to ensure a decent and reliable product.

Reply from Van Monster - Wakefield
Lewis was great every step of the way
Lewis was great every step of the way, kept us updated and well informed

Reply from Van Monster - Wakefield
Need a van? get down to your local Van Monster Branch
Bought a van from Lewis Bingham and the team at Wakefield Van Monster . The service from first enquiry to final handover was first class from Lewis and better by a country mile than most vehicle dealerships you visit.
The history of the vans was clearly and honestly presented , all my enquiries however challenging were clearly and honestly answered. When Lewis didn't have the information, instead of trying to make something up he went away and got the facts. Though i had reserved a vehicle I was presented with other options and put under no pressure to buy. Having bought from Van Monster in the past the lack of sales flannel really sets them apart from other dealers. Options,facts and process are presented over silly sales patter.
The vans on sale are the best vans winnowed from hire/leased Northgate stock , posses full histories,MOT's, and have been fixed up to a high standard ready for sale.The Warranty offered by Van Monster is better than most dealer warranties , and can be easily extended.
For quality vans,great customer service, and a near unbeatable warranty get down to Van Monster Wakefield and speak to Lewis.

Reply from Van Monster - Wakefield
Amazing Service
We purchased a car from Van Monster recently. A family friend came across a car advertised on Van Monster so my father and his friend went to have a look and decided to go ahead with the purchase. Honestly we received great service and the whole sale process was explained very thoroughly and efficiently. Lewis was very polite, fantastic and very patient as well as the car purchase was made after so many years and of course a lot of things change with procedure etc. We can’t thank him enough. Also we were told that even after the purchase (like few weeks/months down the line) if we have any issues or questions we can call Van Monster anytime which was was very nice to know.

Reply from Van Monster - Wakefield
Really helpful from start to finish
Really helpful from the start Chris looked for the right van for us.it was out first time buying a van he was very polite and so helpful we highly recommend him he was great really good at his job

Reply from Van Monster - Wakefield
Looked after and love my van
I’ve been looking for my first van for years and a bit worried to commit. Lewis and Chris in Wakefield were great. They listened to what I wanted the van for and made sure it was the van for me. Even little details showed they were listening. Felt re-assured all the way. No pressure, just great customer service. I’ve been to a number of places and walked away as felt I was just a sale. Here I felt they want you to be a long term customer! Thanks guys
Dealt with a fella called Lewis at van…
Dealt with a fella called Lewis at van monster, great help , highly recommend and some good vans on display

Reply from Van Monster - Wakefield
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







