Vanity Studios Reviews 2,145

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 444 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their welcoming and professional demeanor, highlighting the exceptional service provided by hair and makeup artists, as well as photographers. People consistently mention feeling comfortable and at ease during their sessions, appreciating the guidance and talent of the team in capturing beautiful and cherished memories. The overall user experience, from initial greetings to the final selection of photos, is often described as smooth, enjoyable, and well-organized, leading to high satisfaction with the product and its quality. However, some customers also noted occasional issues, such as feeling rushed due to delays, or experiencing disorganization in scheduling. A few people were dissatisfied with the quality of hair and makeup, specifically mentioning concerns about the products used, unsuitable foundation shades for diverse skin tones, or inadequate styling for certain hair types. There were also instances where customers felt pressured during the photo selection process or found the overall experience to be less inclusive than expected, particularly for specialized shoots like cosplay.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team's professionalism,... See more

User experience

Customers consistently note positive experiences with the user experience. Many reviewers praise the friendly... See more

Service

Reviewers mention positive feedback about service, with many customers enjoying the hair, makeup, and nail... See more

Product

Clients share positive opinions on the product, with many reviewers impressed by the quality of the photos... See more

Quality

Consumers generally express satisfaction with the quality of the service and final products. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We attended Vanity Studio to celebrate our sisters 60th birthday. We were greeted warmly and immediately offered a beverage and after our trying journey that was greatly appreciated. It was a lovely,... See more

Company replied

Rated 5 out of 5 stars

great experience from start to finish. Everyone was very welcoming , really enjoyed the space and every step of make-up, hair and nails. Danny was my photographer for the day and his photos were truly... See more

Company replied

Rated 5 out of 5 stars

Had a fabulous day at Vanity Studios. Everything ran smoothly and on time. Hair and make-up was perfect. The whole family had great fun posing. Ben our photographer was patient and capture some lovely... See more

Company replied

Rated 5 out of 5 stars

The staff was incredibly lovely, everyone was so welcoming and the entire process was very enjoyable, engaging and me and my partner felt so comfortable! We had a package deal where drinks, snacks, ha... See more

Company replied


Company details

  1. Media & Publishing

Written by the company

Professional photoshoots in London. We shoot family photography, fashion photoshoots, model portfolios, boudoir photoshoots and corporate headshots.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 72% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Amazing Experience

We were welcomed by the lovely staff and recieved refreshments during our wait, the staff were attentive and really warm! The photographer made our family shoot really memorable and it was a delightful experience. We received outstanding customer service from Stefan!! He was a delight and really helped with our photo selection. Thank you to the Vanity Studio team for a memorable day out with the family!

6 March 2026
Unprompted review
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Reply from Vanity Studios

Hi Sabrina,

Thank you for your lovely review! We're delighted that you and your family had such a memorable experience and felt welcomed by our team. It's wonderful to hear that Stefan and the photographer helped make the shoot enjoyable and guided you through the photo selection so well.

Thanks again for choosing Vanity Studios for your family day out!

Thanks,

Jon
Vanity Studios

Rated 4 out of 5 stars

We had a blast!

We had such a fun afternoon! Everyone we encountered was fantastic, talented and so friendly. Hair and make up was excellent and the photographer really spent time getting the shots just right. The only downside was that they were running late and we had to wait an hour before getting started.

6 March 2026
Unprompted review
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Reply from Vanity Studios

Hi Kirsty,

Thank you for your lovely review! We're so pleased to hear you had a fun afternoon and enjoyed the hair, makeup, and photoshoot. It’s great to know the team helped make the experience so enjoyable.

We also appreciate your patience regarding the delay and your understanding on the day. Thank you again for visiting Vanity Studios!

Thanks,

Jon
Vanity Studios

Rated 2 out of 5 stars

Not a good ethical behaviour

I participated in a photoshoot several years ago. While the photoshoot itself was acceptable, I was particularly uncomfortable with the aggressive tactics used to persuade me to purchase the photographs. They claimed that if I did not buy the pictures immediately, I could not purchase them later, which exerted significant pressure on me. Consequently, I paid a considerable amount of money . I deeply regret spending money on it. Therefore, I advise you not to let them impose such tactics on you as well.

Stephanie

5 October 2025
Unprompted review
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Reply from Vanity Studios

Hi Stephanie,

Thank you for sharing your feedback.

The only appointment we have on record under your name appears to date back to November 2023, though we’re sorry to hear that aspects of the viewing stage left you feeling uncomfortable.

After each session, clients are invited to a private image viewing where they can go through their images and select their favourites. Any image purchases are entirely optional, and clients are free to choose only the images they genuinely like or simply keep the complimentary image included with their booking.

We’re sorry to hear that you later felt regret about your purchase, as that is never the experience we want anyone to leave with. If you would like to discuss your visit further, please feel free to contact us at info@vanitystudios.co.uk
and we would be happy to look into it with you.

— Matt

Rated 2 out of 5 stars

Not recommended

This review is for anyone considering purchasing a special voucher for a make-over photoshoot through Vanity Studios and is based on our experience in January 2026.
Let’s start with the positives: the people doing the make-overs and photography were friendly and the session was fun for our 11 year old girls. There are private areas to get changed and it was a relaxed atmosphere.
Here are things to be aware of:
You may not have your shoot in the place shown on the flyer. The place we were sent to had a very odd smell and the toilets were revolting.
You may have to travel to a different site to view your photos.
You will experience a VERY strong and pushy sales pitch.
Communication with the company is extremely difficult.
You may have to threaten legal action to get your ‘refundable’ deposit back, or to get any reply at all! I strongly advise you to use a credit card if you purchase one of these vouchers so you can make a claim to get your money back if needed.
Summary: The session was fun and the photos lovely but the environment was not pleasant. If you’re planning on spending lots of money, I’m sure they would treat you like royalty, but if not then you’re better off avoiding them. There are plenty of companies that treat all clients with good customer service regardless of how much you plan to spend. Overall I would not recommend.

31 January 2026
Unprompted review
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Reply from Vanity Studios

Hi Hannah,

Thank you for taking the time to share your feedback.

We’re pleased to hear that the girls enjoyed the photoshoot, that the team were friendly, and that the session itself felt fun and relaxed. It’s also lovely to know that you were happy with the photographs.

We’re sorry to read that other aspects of your experience did not meet your expectations. We do always aim to communicate clearly with clients and to assist where concerns are raised, which is why we remained in contact with you following your visit, provided additional time for you to view and select your images, and also supplied extra images as a gesture of goodwill.

Our shoots and viewings can sometimes take place across different studio spaces depending on scheduling and availability, and we appreciate that this may not have been your preference. We also take comments regarding the environment and facilities seriously and will ensure this feedback is noted.

We’re sorry that you came away feeling disappointed overall, but we do appreciate you highlighting both the positive parts of the experience and the areas where you feel more could have been done.

— Matt

Rated 5 out of 5 stars

Best photoshoot ever!

I gifted a shoot to my parents in honour of their birthdays this year! My parents had previously used Vanity Studios for another shoot. But this was my first experience. I asked the studio if I could join my parents for a few pictures on the day and they were so accommodating.

The staff were all so welcoming and friendly. Really put me at ease from the moment I arrived. The receptionist even came to help me unload the car. There were plenty of tea, coffee and healthy refreshments available too throughout the day. The hair and makeup were so on point. They even do your nails for you if you haven’t already done them.

Our photographer Matteo was so good! Super talented and really spent a good amount of time getting individual shots, couple shots and then family shots with different backgrounds and poses. He made sure our hair, jewellery and outfits all looked perfect before taking the shots.
He was so enthusiastic and upbeat that it really helped us all feel comfortable. He took some amazing pictures!

Highly recommend Vanity Studios!

25 February 2026
Unprompted review
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Reply from Vanity Studios

Hi Archana,

Thank you for your wonderful review! We're thrilled that you and your parents had such a fantastic experience, and that the team helped make you feel so welcome and comfortable. It's great to hear Matteo’s enthusiasm and attention to detail made the photoshoot fun and produced amazing shots for everyone.

We truly appreciate your recommendation and hope to see you again at Vanity Studios!

Thanks,

Jon
Vanity Studios

Rated 5 out of 5 stars

Valentine's at Vanity Studios

From him - We'd like to thank Vanity Studios for making our Valentine day a truly special day. From the moment we got to the studio and met the staff we were warmly greeted and receipted, all throughout our stay with you we were made to feel comfortable and vitalised throughout our experience, we haven't done anything like this before and we truly gave it our best effort from finding the right styles that we felt best reflected us to exploring more adventurous outfits ( the Black Panther and Nakia). It's funny given that we planned this almost 1 year ago wondering if we'd ever pull it off. I've got to say my lady blew me away in some of her stunning shoots and I guess that's what we take away from this experience seeing ourselves like we've never seen ourselves before and all the memories and the journey that got us here.

From her- James (aka Danny, I kept calling him jame lol ) the photographers talent behind the camera was honestly incredible. Not only did he take beautiful photos, but the way he guided us on how to stand and pose made a huge difference. He has a real gift for bringing out the very best that reflects in the final pics. His direction, eye for detail, and encouragement completely transformed the final result. He can make anyone look like a million dollars. He has true skill and artistry.

One of my man’s outfits were Bond-inspired, and James again lol, the photographer, truly gave him a real 007 moment. He captured the shot with such skill — full of mystery, confidence, and authenticity. My man looked magical. It came out incredibly striking and attractive, like a cinematic still rather than just a photo. The mood, the pose, the lighting — everything worked together perfectly. An absolute standout shot.

From us - We just want truly say. Thank you Vanity Studios. Take care and stay blessed 🙏🏾

14 February 2026
Unprompted review
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Reply from Vanity Studios

Hi Marcus,

Thank you both for your amazing review! We're thrilled that your Valentine’s Day shoot was such a memorable and special experience. It’s wonderful to hear that the team helped you feel comfortable and inspired to try new styles, and that the outfits and poses reflected your personalities so beautifully.

We’ll be sure to pass your kind words to James (aka Danny!)—he’ll be delighted that his guidance, creativity, and attention to detail made such a difference and helped create those cinematic, standout shots.

Thanks again for choosing Vanity Studios and for sharing your experience with us!

Thanks,

Jon
Vanity Studios

Rated 5 out of 5 stars

Photoshoot with my daughters

Myself and my 3 daughters had a lovely afternoon at vanity studios.
When we arrived the studio was very busy. We were taken for hair and make up & Helen (make up) & Shalene (hair) were lovely & made us feel relaxed & treated.
We had to wait a while for our photo shot but when we went downstairs Erica was fantastic and made us feel relaxed and not rushed. We were at least an hour having our photos taken before heading up to Chevaughn who showed us through our photos. We weren’t pressurised and Chevaughn left is while we worked out what package we wanted to go for.
The girls loved the experience and we were all made to feel special.

15 February 2026
Unprompted review
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Reply from Vanity Studios

Hi Roanne,

Thank you for your wonderful review! We're so glad you and your daughters had a lovely afternoon and felt relaxed and well taken care of by Helen, Shalene, Erica, and Chevaughn. It’s great to hear that the girls enjoyed the experience and that you all felt special throughout the day.

Thanks,

Jon
Vanity Studios

Rated 5 out of 5 stars

Christmas treat for 3 daughters

I took my three daughters for their Christmas treat. We were looked after by all the friendly staff, the make up and hair girls were amazing. Our photographer made our day! He was full of ideas and put us completely at ease. The pics were truly amazing. It was a thoroughly enjoyable day.

10 February 2026
Unprompted review
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Reply from Vanity Studios

Hi Linda

Thank you for your lovely review! We're thrilled that you and your daughters had such an enjoyable Christmas treat with us. It’s wonderful to hear that our hair, makeup, and photography team made you feel at ease and that you love the photos.

Thanks again for choosing Vanity Studios!

Jon
Vanity Studios

Rated 1 out of 5 stars

Disappointing and regrettable experience

After a 20-minute conversation with an extremely persistent (but friendly) salesperson on the street, I spent £79.99 on a promotional voucher for a photoshoot for myself and a friend.

The positives: Most of the staff we interacted with were friendly. My friend's hair was styled gorgeously. Our photographer was the highlight, as he clearly explained what was in store, gave us great guidance, and made us feel comfortable.

The negatives: On the day of the photoshoot, my friend and I were greeted and asked to sit down and wait (circa. 20-30 mins) without further explanation. This was the only time that we were offered a drink, despite the promise of complimentary prosecco (we eventually resorted to awkwardly serving ourselves in the kitchen). I was disappointed by the quality of the nail-painting, as my nail polish started to chip significantly the same day. I was also disappointed by the quality of the hair styling and felt that the makeup was cakey and just didn't feel like 'me' at all. When I vocalised my apprehension, I was reassured it wouldn't show on the end photos (alas, it did). Across all of the styling, our experience felt rushed and impersonal - generally, it felt like the stylists did not take much time to guide us or gather our preferences. Our photographer suggested a grey background for our photos, which we planned to use as corporate profile pictures, but the background showed up as black - a pretty intense and solemn vibe for LinkedIn.

The most egregious part was at the end, when we were taken to a room to view our photos. The costs of purchasing additional photos on top of the inclusive photo were exorbitant. A very eager and persistent staff member rapidly insisted that we purchase additional photos immediately - initially suggesting their cheapest package of around £350-400 (from memory). I've learned exactly how spineless I am, because I spent an extra £200 on THREE photos that I don't even like or intend to use anywhere. My regret was immediate (and non-refundable, of course). I'm an idiot.

It was unhelpful to find out only after purchase that we would have received a complimentary photo upon leaving a 5-star review on TrustPilot (could that explain some of the 5-star reviews here?).

I wish I could say that, despite not being happy with my photos, I at least had a fun time being girly with my friend. Instead, I just felt disappointed for most of its duration and supremely guilty for subjecting her to this experience.

7 February 2026
Unprompted review
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Reply from Vanity Studios

Hi there,

Thank you for taking the time to share such detailed feedback.

We’re pleased to hear your kind comments about the photographer and that parts of the experience — such as your friend’s hair styling and the friendliness of the team — were positive. At the same time, we’re genuinely sorry to read that the overall experience did not meet your expectations.

We always aim for clients to feel comfortable, guided and well looked after throughout the styling and shoot, so it’s disappointing to hear that parts of the preparation felt rushed or impersonal. Your feedback regarding styling preferences, communication during the experience, and refreshments has been noted and will be shared with the team.

With regard to image purchases, clients are invited to view their photographs at the end of the session and can choose whether or not they would like to purchase any additional images. There is no obligation to do so, and we always encourage clients to take their time selecting their favourites.

As this is quite a detailed situation, we would really appreciate the opportunity to look into your visit properly and discuss it with you. If you’re happy to do so, please contact us directly at info@vanitystudios.co.uk so we can review the booking and follow up with you.

Thank you again for your feedback.

— Matt

Rated 4 out of 5 stars

The staff were friendly and helpful…

The staff were friendly and helpful throughout, from the sales rep, bookings, hair and makeup, photographer to the final sales guy.
We had the first slot of the day, and this was great because we did not have to wait, but also did not feel rushed.
We had 120 photos taken of the three of us. A nice mix of singles, pairs and group.
Was a fun experience, with some nice family photos, however the cost of the packages are too expensive for the quality of the final product.

12 February 2026
Unprompted review
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Reply from Vanity Studios

Hi Karen,

Thank you for sharing your feedback! We're glad to hear that you felt welcomed and supported by our team throughout the experience, and that you enjoyed the fun of capturing so many family photos.

We appreciate your honest thoughts regarding the pricing and will take it on board as we continue to improve the experience for our clients.

Thanks again for visiting Vanity Studios!

Jon
Vanity Studios

Rated 5 out of 5 stars

Really lovely people, relaxed environment

Really lovely people, made us feel welcome. Loved having hair and make-up done with my daughter. Amazing photos and very helpful with choosing pictures. Made us feel comfortable. Thank you for a lovely afternoon.

11 February 2026
Unprompted review
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Reply from Vanity Studios

Hi Lucy,

Thank you for your wonderful review! We're delighted that you and your daughter felt welcome and enjoyed having your hair and makeup done. It’s great to hear that you loved the photos and felt comfortable throughout the process.

Thanks again for spending your afternoon with us at Vanity Studios!

Jon
Vanity Studios

Rated 5 out of 5 stars

Vanity studios made us feel so… comfortable

Vanity studios made us feel so comfortable from the minute we got there! We had a great time, laughing and feeling relaxed throughout! Really lovely team, especially the photographer Danny and Stephen who helped us pick our pictures without rushing us through

2 February 2026
Unprompted review
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Reply from Vanity Studios

Hi Adelaide,

Thank you for your lovely review! We're thrilled that you felt comfortable and relaxed from the moment you arrived. It’s wonderful to hear that Danny, Stephen, and the rest of the team made the experience enjoyable and helped you choose your photos at your own pace.

Thanks,

Jon
Vanity Studios

Rated 5 out of 5 stars

Vanity Studios is so lovely and welcoming…

Vanity Studios is so lovely, welcoming and relaxed. We had a mother and daughter shoot and having never had this before, we enjoyed the experience. From nails, hair and makeup through to our photo shoot we enjoyed our whole time there. We didn’t feel rushed or pressured and we laughed which made the experience even more enjoyable. Thank you to everyone!

13 February 2026
Unprompted review
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Reply from Vanity Studios

Hi Emma,

Thank you for your wonderful review! We're delighted that you and your daughter enjoyed your first photoshoot experience with us. It’s great to hear that our team made you feel relaxed, welcomed, and that you had fun throughout the nails, hair, makeup, and shoot.

We truly appreciate your kind words and hope to see you again at Vanity Studios!

Thanks,

Jon
Vanity Studios

Rated 5 out of 5 stars

A long day, a bit expensive but worth it

We were approached at Watford shopping mall to purchase a voucher for a photo shoot. I wasn’t interested but my daughter got really excited so we bought one. When I got home I read some very mixed reviews of Vanity and thought oh dear….
My daughter was very excited so I thought I’d give it a try. On top of the voucher you have to pay £150 to book your weekend session. (This is refundable if you stick to two individual photos). The day came and I was very sceptical. It was also a long way to go for us to get to Old Street in London. But from the minute we walked in I was relieved and put at ease. Every member of staff was friendly, welcoming and helpful. My daughter who is quite an anxious person felt comfortable from the start and it was so lovely to see her interacting and enjoying herself with the staff and other customers.
It is a long day and expect some waiting around. The ladies doing hair and makeup were lovely. We had a wonderful makeup artist who did exactly what my daughter had asked for and she looked amazing. I don’t wear much makeup usually so was a bit out of my comfort zone but I really liked my mine. We had our hair and nails done and it was nice to have a pamper and we both felt fab.
The photographer Danny was patient, friendly and explained everything clearly. It is a faff changing into different outfits but it’s worth it. I was totally out of my comfort zone but you are put at ease.
You have about 100 photos to choose from and can pick different packages that you can pay monthly or on the spot. I didn’t find them pushy or impatient (which I read in other reviews) and they help you pick the best photos. It is expensive but they are running a business with staff to pay so you’re not going to them for free! You get snacks and drinks for free whilst you’re there and made to feel welcome.
Only negative would be the toilet facilities. Otherwise even though this was a long day it was so lovely to see my daughter feeling confident and comfortable with a big smile on her face and we’ve come away with some lovely photos and memories.

14 February 2026
Unprompted review
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Reply from Vanity Studios

Hi Jane,

We’re delighted that your daughter felt confident and that you both left with photos and memories to cherish. Your feedback about the toilet facilities is noted, and we’ll look into improving that aspect for future clients.

Thanks again for choosing Vanity Studios and for sharing your experience!

Jon
Vanity Studios

Rated 5 out of 5 stars

Totally worth it!

I have had an amazing experience at Vanity Studio. The atmosphere was friendly and relaxing. The staff are very professional.
Big thank you to Angie for making me feel welcomed and for her expertise, genuine input and guidance. Bernardo for his amazing photography skills and Sasha for her makeup skills.

12 February 2026
Unprompted review
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Reply from Vanity Studios

Hi Zahra,

Thank you for your wonderful review! We're so glad you had such an amazing experience and felt welcomed in our friendly, relaxing atmosphere. Angie, Bernardo, and Sasha will be thrilled to hear your kind words and that their expertise helped make your visit special.

Thanks again for visiting Vanity Studios!

Jon
Vanity Studios

Rated 5 out of 5 stars

A brilliant experience

What a brilliant experience. We were welcomed so well, made to feel comfortable. We felt listened to by the excellent hair, nail and makeup team. Just the look we were looking for !
Photographer was outstanding,making us feel at home and relaxed. So much fun!

Choosing images was the hardest part - so many great photos to select from to meet our budget.
Very happy. I’d go again and highly recommend. Thank you to everyone

14 February 2026
Unprompted review
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Reply from Vanity Studios

Hi,

Thank you for your fantastic review! We're thrilled you had such a brilliant experience and felt welcomed and comfortable with our hair, nail, and makeup team. It's wonderful to hear our photographer made the shoot fun and relaxed, and that you loved so many of the images.

We truly appreciate your recommendation and look forward to welcoming you back to Vanity Studios!

Thanks,

Jon
Vanity Studios

Rated 5 out of 5 stars

This shoot was a gift from a friend.

This shoot was a gift from a friend.
Staff were very welcoming and accommodating as we brought our 3 month old.
Photographer was amazing, so patient and great advice on getting our little one to enjoy the experience too.
He got the perfect shots that we will treasure!
Overall a really great day that we enjoyed as a family.
Thank you!

14 February 2026
Unprompted review
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Reply from Vanity Studios

Hi Adacia,

Thank you for your wonderful review! We're so glad you and your family had a great day and felt welcomed with your little one. It’s fantastic to hear our photographer made the experience fun and captured shots you’ll treasure forever.

Thanks again for visiting Vanity Studios!

Jon
Vanity Studios

Rated 5 out of 5 stars

Had an amazing day at Vanity Studio

The team was very kind, and help full the photographer was also very nice,playful with my 1 year old daughter. It wasn’t easy getting her to take the pictures but he helped out in the best way possible, would really recommend them for your next photoshoot.

14 February 2026
Unprompted review
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Reply from Vanity Studios

Hi Vitoria,

Thanks for your kind review. We hope your daughter had a great time and we know the photos will be treasured. It was a pleasure to have you with us.
Thanks,

Jon
Vanity Studio

Rated 5 out of 5 stars

IT WAS FANTASTIC

IT WAS FANTASTIC, RELAXING AND PROFESSIONAL. WE ENJOYED IT AS A FAMILY

13 February 2026
Unprompted review
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Reply from Vanity Studios

Hi Naglaa,

Thanks for your kind review. It was a pleasure to have you with us.
Thanks,

Jon
Vanity Studio

Rated 5 out of 5 stars

My friend and I did a photoshoot…

My friend and I did a photoshoot together as an early birthday present for us both. I was super nervous going in so I was really surprised by how good the pictures turned out to be! All credit goes to the team on set. The hair and makeup by Jenny and Alina, as well as the direction and photography by Matteo brought the pictures to life. The session was comfortable and fun. Chevaughn, who helped us review the photos afterwards was amazing at guiding us and helping us pick out the best shots. Truly one of the best experiences!

8 February 2026
Unprompted review
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Reply from Vanity Studios

Hi Shatakshi,

Thanks for your wonderful review. I'll certainly pass on your kind words to the team. Enjoy your photos and be sure to visit us again soon.
Thanks,

Jon
Vanity Studios

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