Vanity Studios Reviews 2,145

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 444 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their welcoming and professional demeanor, highlighting the exceptional service provided by hair and makeup artists, as well as photographers. People consistently mention feeling comfortable and at ease during their sessions, appreciating the guidance and talent of the team in capturing beautiful and cherished memories. The overall user experience, from initial greetings to the final selection of photos, is often described as smooth, enjoyable, and well-organized, leading to high satisfaction with the product and its quality. However, some customers also noted occasional issues, such as feeling rushed due to delays, or experiencing disorganization in scheduling. A few people were dissatisfied with the quality of hair and makeup, specifically mentioning concerns about the products used, unsuitable foundation shades for diverse skin tones, or inadequate styling for certain hair types. There were also instances where customers felt pressured during the photo selection process or found the overall experience to be less inclusive than expected, particularly for specialized shoots like cosplay.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team's professionalism,... See more

User experience

Customers consistently note positive experiences with the user experience. Many reviewers praise the friendly... See more

Service

Reviewers mention positive feedback about service, with many customers enjoying the hair, makeup, and nail... See more

Product

Clients share positive opinions on the product, with many reviewers impressed by the quality of the photos... See more

Quality

Consumers generally express satisfaction with the quality of the service and final products. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We attended Vanity Studio to celebrate our sisters 60th birthday. We were greeted warmly and immediately offered a beverage and after our trying journey that was greatly appreciated. It was a lovely,... See more

Company replied

Rated 5 out of 5 stars

great experience from start to finish. Everyone was very welcoming , really enjoyed the space and every step of make-up, hair and nails. Danny was my photographer for the day and his photos were truly... See more

Company replied

Rated 5 out of 5 stars

Had a fabulous day at Vanity Studios. Everything ran smoothly and on time. Hair and make-up was perfect. The whole family had great fun posing. Ben our photographer was patient and capture some lovely... See more

Company replied

Rated 5 out of 5 stars

The staff was incredibly lovely, everyone was so welcoming and the entire process was very enjoyable, engaging and me and my partner felt so comfortable! We had a package deal where drinks, snacks, ha... See more

Company replied


Company details

  1. Media & Publishing

Written by the company

Professional photoshoots in London. We shoot family photography, fashion photoshoots, model portfolios, boudoir photoshoots and corporate headshots.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 72% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Incredible experience with Vanity Studios

I had a fantastic experience at Vanity Studios. Danny was a brilliant photographer. He made me feel completely at ease behind the camera and made me feel very comfortable and relaxed. Was incredible with the camera and giving directions making sure the photos looked pristine.

Afterward, Angie was incredibly helpful during the viewing session. She was patient and professional, helping me and my mum narrow down our favourites without any pressure, offering great advice throughout the process. The whole team made the process seamless and fun. Would highly recommend and I look forward to coming back again in the future.

17 March 2026
Unprompted review
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Reply from Vanity Studios

Hi Shamwat

Thank you so much for your wonderful review! We’re delighted to hear that you had such a fantastic experience at Vanity Studios. Danny will be thrilled to know his guidance helped you feel comfortable and confident during the shoot. We’re also so glad Angie made your viewing session enjoyable and stress-free. It’s fantastic that our team could make the whole process seamless and fun for you and your mum. Your recommendation means a lot, and we can’t wait to welcome you back for another amazing session in the future!

Thanks,
Jon
Vanity Studios

Rated 5 out of 5 stars

We had a blast - thanks so much!

We had a blast! What a way to spend Mothering Sunday and come away with some beautiful images of the family. The whole team at Vanity Studios was professional and everyone was so kind and friendly too. I have no doubt - we will be returning :)

15 March 2026
Unprompted review
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Reply from Vanity Studios

Hi Kat

Thank you so much for your lovely review! We’re thrilled you and your family had such a wonderful time celebrating Mothering Sunday with us. It’s great to hear that our team made the experience enjoyable, professional, and fun, and that you now have beautiful images to treasure. Your kind words mean a lot, and we can’t wait to welcome you back for another memorable session!

Thanks,
Jon
Vanity Studios

Rated 5 out of 5 stars

Bernardo was amazing

Bernardo was amazing! My daughter Ava and I had the best afternoon and will definitely return. All staff were efficient, attentive and creative. We especially loved our make over too and make up artist. Thank you so much.

15 March 2026
Unprompted review
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Reply from Vanity Studios

Hi Natalie,

Thank you so much for your wonderful review! We’re thrilled to hear that you and Ava had such a fantastic afternoon with us. Bernardo and the team will be delighted to know they made your experience so enjoyable. We’re especially glad you loved your makeover and the work of our makeup artist. Your kind words mean a lot, and we can’t wait to welcome you both back for another fun and memorable session!

Thanks,
Jon
Vanity Studios

Rated 5 out of 5 stars

A warm welcome from the start

We were warmly welcomed to the studio today. All the staff were super friendly from the start and made sure we had everything we needed. The photographers knew their stuff and made for a great experience. We came away with some lovely photos and even better memories. Thank you :)

16 March 2026
Unprompted review
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Reply from Vanity Studios

Hi Laura,

Thank you so much for your lovely review! We’re thrilled you felt warmly welcomed and supported throughout your time at the studio. It’s wonderful to hear our team helped make your experience enjoyable and memorable. We’re especially glad you’re happy with your photos and the memories you created, they’re exactly what we hope every client takes away from their visit. We’d love to see you back at Vanity Studios for another amazing session in the future!

Thanks,
Jon
Vanity Studios

Rated 5 out of 5 stars

Was a great experience

Was a great experience! It’s been a while from my last photoshoot and i forgot how amazing it feels. The whole team was great, bringing high energy to the work. It was truly lovely and I hope to come back again.

16 March 2026
Unprompted review
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Reply from Vanity Studios

Hi Nichita,

Thank you so much for your kind words! We’re so glad you had a great experience and were able to reconnect with how amazing a photoshoot can feel. It’s wonderful to hear our team’s energy made such a positive impact, we love creating that uplifting atmosphere for our clients. We’d be absolutely delighted to welcome you back again for another session whenever you’re ready!

Thanks,
Jon
Vanity Studios

Rated 2 out of 5 stars

VERY DISAPPOINTING!

My friend and I were pressurised to buy what we were told was a luxury make over with nails, hair and make up carried out by professionals. It was later that we discovered it was a guise to sell an expensive photoshoot.

When we arrived at the Studio we were welcomed with a drink which was nice but the first impression of the salon area was not good. There was copious amounts of make up spread out on the counters. This was poorly displayed and clearly unhygienic. My nail guy was not happy doing my nails telling me he liked to do hair and make up. My nail varnish was applied with no prep whatso ever so the varnish did not even last the duration of the photoshoot. My hair was a flop as the same guy spend half an hour rolling my dry hair around a brush with no products so it did little on my dry hair. Finally my make up was disappointing making me look like a rabbit caught in headlights.

The backdrop for the photos was plain, mostly white, and nothing interesting. Finally the photographs were extremely expensive so, as we were not impressed with them, we chose to have just the one each which was part of the original package. The last straw was that we have to wait 30 days for the £100 (£50 each) refund which we were obliged to pay when making the booking date. Vanity did ask me for a review which I gave them but have not seen it published of had a reply so I can only assume that they only publish the complimentary ones.

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Lovely half day activity

My mother and I had a lovely time at the shoot, Alina the makeup artist and Dani the photographer were particularly amazing and made sure we had a memorable experience. We had so many great pictures to choose from.

16 March 2026
Unprompted review
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Reply from Vanity Studios

Hi Marina

Thank you so much for your lovely review! We’re delighted to hear that you and your mother had such a great time at the shoot. We’ll be sure to pass your kind words on to Alina and Dani, they’ll be so pleased to know they helped make your experience memorable. It’s wonderful that you had so many beautiful images to choose from as well. We hope to welcome you both back again for another special session in the future!

Thanks,
Jon
Vanity Studios

Rated 5 out of 5 stars

It was a really lovely experience

It was a really lovely experience, from the welcome to the make-up and hair and the pictures. Nadine was lovely and bubbly, and Danny was an amazing photographer. I can’t pose at all so his guidance was key and made the vision really come to life. This was not something I planned initially, I got it as a promotion so the price of the packages was more than I was expecting. But I still purchased a lot of pictures because an experience like this is unique and the pictures were truly amazing.

14 March 2026
Unprompted review
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Reply from Vanity Studios

Hi Deen

Thank you so much for your lovely review! We’re so pleased you enjoyed the full experience, from your warm welcome through to hair, makeup, and your final images. We’ll be sure to pass your kind words on to Nadine and Danny they’ll be thrilled to hear how much of an impact they made. It’s great to know Danny’s guidance helped bring out your confidence and bring the vision to life. We truly appreciate your honesty and are so glad you felt the experience and images were worth it. We hope to welcome you back again!

Thanks,
Jon
Vanity Studios

Rated 5 out of 5 stars

Lovely memories

We attended Vanity Studio to celebrate our sisters 60th birthday. We were greeted warmly and immediately offered a beverage and after our trying journey that was greatly appreciated. It was a lovely, relaxed experience. We genuinely felt special and thoroughly enjoyed the hair and make up pampering. As for the photos, fun! Really pleased with the results. We've all got a really lovely keepsake for years to come.

14 March 2026
Unprompted review
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Reply from Vanity Studios

Hi Rebecca

Thank you so much for celebrating such a special occasion with us! We’re honoured you chose Vanity Studios for your sister’s 60th birthday. It’s wonderful to hear you felt warmly welcomed and able to relax after your journey—that’s exactly the experience we hope to create. We’re so glad you enjoyed the pampering and had fun during the shoot, and even more pleased that you now have beautiful keepsakes to treasure for years to come. We’d love to welcome you all back again in the future!

Thanks,
Jon
Vanity Studios

Rated 2 out of 5 stars

Very misleading

I was stopped on the street before Christmas by a man at the Vanity Studios stand. He told me that for £60 I could get a professional photoshoot with hair styling, nails, makeup, drinks, and even bring a guest. I paid the £60 and received a voucher that was valid for one year. I gifted the experience to my mother for Christmas and we booked our shoot for March.

Before our appointment, I received a call saying we needed to pay a £100 deposit to secure our slot, which would be returned after the photoshoot. When we arrived on the day, we mentioned that we had only brought one outfit each as we were just doing this for fun. The receptionist had to check with the manager because apparently they expect multiple outfit changes, and it’s “a requirement” but after a moment he said it would be fine. I now realize they want you to take pictures in multiple outfits so you’re more enticed buy more pictures at the end.

We had our hair and makeup done first, which actually turned out great. After a short delay we went downstairs for the photoshoot, which was very fun and comfortable. My mum and I both had individual photos taken as well as some together with both white and dark backdrops.

After the shoot we went upstairs to view the photos and choose which ones we wanted to keep. This is where things became frustrating. With the package we paid for, we were only allowed one individual photo each. If we wanted to keep a photo together, we had to pay extra, and you couldn’t swap this for the individual photos.

Essentially, if we wanted a photo together, they would keep the £100 deposit — meaning one extra photo cost £100. They also offered photo packages ranging from £450 to over £1000, which are not advertised online beforehand. It feels like the promotion is designed to bring people in at a low price and then encourage much higher spending on the day.

Another thing to note is that the photos are not printed — you only receive the digital image by email.

Overall, the photoshoot itself was fun and the hair and makeup were done well. However, the pricing structure and lack of transparency about the cost of photos left me feeling quite taken advantage of, if I had known, I would’ve never gone in the first place. I find it ridiculous to have to pay £100 for one extra picture…

11 March 2026
Unprompted review
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Reply from Vanity Studios

Hi Sophia,

Thank you for taking the time to share your experience.

I’m really pleased to hear that you and your mum enjoyed the photoshoot itself and that the hair and makeup turned out well — it’s lovely to know that part of the day felt fun and comfortable for you both.

Just to clarify a couple of points: the promotional invitation secures the makeover and photoshoot experience, which includes styling and one complimentary image per person. A refundable reservation deposit is required when booking the appointment to secure the studio time and creative team, and this is refundable once the session is completed.

Additional images are always optional and priced separately. Many clients choose to purchase more on the day, but there is absolutely no obligation to do so.

That said, I’m sorry to hear that the viewing stage left you feeling disappointed. That’s certainly not the experience we want clients to walk away with. If you’d be happy for us to review and session and see if there's anything we can do to help, please email us at info@vanitystudios.co.uk.

Thank you again for visiting us and for your feedback.

—Matt

Rated 3 out of 5 stars

DO NOT make decisions on the day of the experience, you have no rights to change your mind!

The experience itself was enjoyable for the whole family, but the hard sell immediately afterward was disappointing & upsetting. There was no opportunity to step back and reconsider our choices, and when I requested to cancel within 24 hours, the request was refused. It’s very easy to get swept up in the moment during the session, which seems to be exactly what they rely on. Once you leave and have time to reflect, there is no flexibility to change your mind. It appears that your consumer right to cancel or reconsider is simply not acknowledged at Vanity Studios.

6 July 2025
Unprompted review
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Reply from Vanity Studios

Hi Tonya,

Thank you for your feedback, and we’re glad to hear that you and your family enjoyed the photoshoot itself.

We’re sorry to hear that you felt disappointed afterwards. Once images are selected during the viewing session and an order is confirmed, the photographs are then supplied as digital files. Because of this, they can’t then be cancelled later due to a change of mind once delivery has been completed.

Any additional image purchases are optional and chosen during the image selection session itself, when clients decide which photographs they would like to keep.

We do appreciate you taking the time to share your experience.

— Matt

Rated 5 out of 5 stars

Amazing day and looked fabulous

Amazing day and looked fabulous, we both enjoyed ourselves lots and amazing staff too.

13 March 2026
Unprompted review
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Reply from Vanity Studios

Hi

Thank you so much for your kind words! We’re delighted to hear you both had such an amazing day and felt fabulous, that’s exactly the experience we aim to create. It’s wonderful to know our team helped make it enjoyable for you, and we’ll be sure to share your lovely feedback with them. We hope to welcome you back again soon for another great session!

Thanks,
Jon
Vanity Studios

Rated 4 out of 5 stars

Constructive sandwich

The photographer Danny was very good.
I think more time could have been spent on make up and different hair styles. A special mention to Angie who was lovely.
The images are expensive especially when you only get digital for the price but overall a good experience

12 March 2026
Unprompted review
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Reply from Vanity Studios

Hi Claire,

Thank you so much for your feedback! We’re glad to hear that Danny helped make your photoshoot a great experience and that Angie left a positive impression. We appreciate your note about wanting more time for hair and makeup—it’s helpful for us to consider when planning future sessions. We also understand your concerns about pricing for digital images and will continue to review how we communicate the value of our packages. Overall, we’re delighted you had a good experience and hope to welcome you back for another enjoyable session soon!

Thanks,
Jon
Vanity Studios

Rated 4 out of 5 stars

Great experience

Great experience, photos of me and my family was perfect. This was a first time thing together and we loved it ❤️

12 March 2026
Unprompted review
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Reply from Vanity Studios

Hi Kelly

Thank you so much for your lovely review! We’re thrilled that you and your family had such a great first-time experience at Vanity Studios. It’s wonderful to hear that the photos turned out perfectly and that you all enjoyed the session together. We’d love to welcome you back for more memorable moments in the future!

Thanks,
Jon
Vanity Studios

Rated 5 out of 5 stars

A Wonderful Experience

I hand a lovely experience in the studio today. Not only was I obsessed with how well this team worked together but they were all completely kind and genuine with massive talent. They got the job done in a respectable amount of time, but didn’t make me feel rushed. Considering how much work and artistry goes into their business and how many people collaborate to give you a great product, their rates were reasonable. I recommend supporting these creatives if you can and allowing them to upgrade your image(s). I’ve only posted one and my
Hollywood friends are loving it! -Talyn E

13 March 2026
Unprompted review
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Reply from Vanity Studios

Hi Talyn

Thank you so much, Talyn! We’re thrilled you had such a lovely experience in the studio. It means a lot to hear that our team’s collaboration, kindness, and creativity stood out to you—we truly love what we do. We’re especially glad you felt comfortable and never rushed, as that’s so important to us. Your support and recommendation mean the world, and we’re excited that your photos are already getting love! We can’t wait to work with you again and create even more images you’re proud to share.

Thanks,
Jon
Vanity Studios

Rated 5 out of 5 stars

Had the best time

Had the best time! The whole team is so welcoming and kind! It was my best experience getting headshots done! I’d 100% recommend

Purchased a voucher at the actor expo, booked it as soon as I could and got a date pretty quick !
They offer finance if you want to purchases extra photos which is a really nice alternative

10 March 2026
Unprompted review
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Reply from Vanity Studios

Hi Alexia

Thank you for your fantastic review! We're delighted that your headshot session was such a positive experience and that our team made you feel so welcome. It's great to hear that you appreciated the booking process and our flexible options for purchasing extra photos.

We truly appreciate your recommendation and hope to see you again at Vanity Studios!

Thanks,

Jon
Vanity Studios

Rated 1 out of 5 stars

Vanity Studios

We booked this as a fun experience for two mums and our three daughters, but unfortunately it turned out to be extremely disappointing.

On arrival we were briefly greeted and told to leave our coats and bags behind reception and sit down. After that there was almost no interaction from staff and no welcome drink or explanation of how the experience would run, which immediately made things feel quite unwelcoming.

When makeup started, I was concerned to see foundation and concealer being applied directly from the bottles using the same applicator across multiple clients’ faces, which didn’t seem hygienic. I had asked for light, natural makeup but was told it needed to be heavier for the camera lights. The result was very heavy and far from natural.

My daughter and the other girls also asked for light, natural makeup as they don’t normally wear any. Instead they were given very heavy looks, including dark eyeshadow brows. What made things particularly uncomfortable was that the makeup artist repeatedly told the girls that she was suffering with a bout of IBS. This felt very inappropriate to share, let alone with young teenagers, and made them quite uncomfortable.

The girls’ hair was curled which initially looked nice, but it didn’t hold for the photos and the straighteners appeared to be set extremely high as there was visible smoke coming off the hair while it was being styled.
Things became even more disorganised when my friend started having her makeup done. Halfway through, the receptionist shouted across the room telling the makeup artist to stop and move on to someone else because they were running late. This left my friend sitting there with only half her face done while they tried to sort it out.
Our booking confirmation said the experience would last around 120 minutes, so we planned our day around that as we had a show later in the afternoon. During the photoshoot we were then told the experience should actually take around four hours. After already waiting nearly two hours just for the shoot to start, we unfortunately had to leave to make our show and couldn’t stay to view the photos.
At that point we were bluntly told by reception that we would not get our £300 deposit back because we were leaving 30 minutes early, despite the delays being on their side.
Throughout the entire time we were there, not once were we offered a drink or any kind of hospitality.
Overall the whole experience felt rushed, poorly organised and very disappointing. What should have been a fun and special day for the girls ended up feeling stressful and uncomfortable, particularly with the inappropriate conversations about illness and the lack of professionalism from staff.

I will say that that the makeup and hair staff along with our photographer were nice and friendly.

8 March 2026
Unprompted review
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Reply from Vanity Studios

Hi there,

Thank you for taking the time to share such detailed feedback. We’re very sorry to read that parts of your visit felt disappointing, particularly as the day was meant to be a fun experience for you and your daughters.

What you’ve described around communication on arrival, the organisation of the styling process, and the comments made during makeup are certainly not the kind of experience we want anyone to leave with, especially when younger guests are involved. We would really like the opportunity to look into this properly with the team who were working that day.

As this is quite a detailed situation and we want to understand exactly what happened, could you please contact us directly at info@vanitystudios.co.uk with your booking name and date of visit? This will allow us to review the appointment and discuss the matter with you in more detail so we can see how best to resolve it.

We’re glad to hear that you found the hair, makeup and photography team friendly, and we appreciate you bringing the rest of your concerns to our attention.

We look forward to hearing from you so we can make this right.

— Matt

Rated 5 out of 5 stars

Great Experience

I had the most wonderful experience at Vanity Studios with my mum! We both had our hair, makeup, and nails done, and everything was absolutely perfect. The complimentary drinks and snacks were a lovely touch. The makeup artists were friendly, professional, and made the whole process so enjoyable.

The highlight of our visit was definitely our photographer, Bernie — he made us feel completely at ease in front of the camera and captured some amazing shots. Everyone at Vanity Studios was welcoming and attentive, making the whole experience feel very special.

I would recommend Vanity Studios to anyone looking for a photoshoot experience.

8 March 2026
Unprompted review
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Reply from Vanity Studios

Hi Chelsea,

Thank you for your wonderful review! We're thrilled that you and your mum had such a special experience and enjoyed the hair, makeup, and nails. It's fantastic to hear that Bernie made you feel at ease and captured amazing shots, and that our team helped make the day so enjoyable.

We truly appreciate your recommendation and hope to welcome you back to Vanity Studios soon!

Thanks,

Jon
Vanity Studios

Rated 5 out of 5 stars

Great shoot with Bernie

The whole day was quite an experience. From the very reception we were met by a friendly, helpful team, eager to help every step of the way. There are nice refreshments available on the day which was very handy.
We were lucky to have Bernie as a photographer, and he made the shoot experience feel very relaxed and natural. Got plenty of great shots, would definitely recommend!

8 March 2026
Unprompted review
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Reply from Vanity Studios

Hi Violetta,

Thank you for your wonderful review! We're delighted that you enjoyed the full experience and felt welcomed by our team from the moment you arrived. It’s great to hear that Bernie helped make the shoot relaxed and natural, and that you loved the shots.

We truly appreciate your recommendation and hope to see you again at Vanity Studios!

Thanks,

Jon
Vanity Studios

Rated 5 out of 5 stars

Vanity studios really made the most of…

Vanity studios really made the most of our time by combining 3 of us in 1 shoot with multiple outfit changes. We received complimentary drinks alongside getting our hair and makeup done. The staff were lovely and our photographer was fabulous!!

7 March 2026
Unprompted review
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Reply from Vanity Studios

Hi Jaymee,

Thank you for your wonderful review! We're thrilled that you and your group enjoyed your shoot and the multiple outfit changes. It’s great to hear that our team, from hair and makeup to your photographer, made the experience so enjoyable.

Thanks again for visiting Vanity Studios!

Thanks,

Jon
Vanity Studios

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